BSOD (Kernel Security Check Failure) on Win10

karelbre · 22 Dec 2015

Hi,

I got multiple times BSOD with info Kernel Security Check Failure. I work on laptop with additional usb mouse, usb keyboard, usb cooling pad and second display. I noticed that if I have connected my second display than Windows fall in random time (often after waking up). I saw into records in Event Viewer and there are pack of critical events and all about Kernel-Power (Event ID 41). After disconnected second display it seems to be ok. Second display is LG Flatron L1972H.

Can you please tell me what can I do with it. Thank you =)

axe0 · 22 Dec 2015

Hi karelbre,

Welcome to the 10forums.

It is recommended to update or reinstall every driver from HP.
For the display drivers, please follow instructions below.

The touchpad driver has been flagged a few times

Code:

*** WARNING: Unable to verify timestamp for SynTP.sys
*** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
3: kd> lmvm syntp
start             end                 module name
fffff801`8d690000 fffff801`8d72f000   SynTP    T (no symbols)           
    Loaded symbol image file: SynTP.sys
    Image path: \SystemRoot\system32\DRIVERS\SynTP.sys
    Image name: SynTP.sys
    Timestamp:        Tue Aug 04 23:42:35 2015 (55C131CB)
    CheckSum:         000A48D6
    ImageSize:        0009F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

As has a network driver

Code:

*** WARNING: Unable to verify timestamp for netr28x.sys
*** ERROR: Module load completed but symbols could not be loaded for netr28x.sys
0: kd> lmvm netr28x
start             end                 module name
fffff800`88e40000 fffff800`890ac000   netr28x  T (no symbols)           
    Loaded symbol image file: netr28x.sys
    Image path: \SystemRoot\System32\drivers\netr28x.sys
    Image name: netr28x.sys
    Timestamp:        Fri Jun 13 13:50:31 2014 (539AE587)
    CheckSum:         0026A714
    ImageSize:        0026C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please uninstall Avast and use Windows Defender as alternative while troubleshooting
Avast - Uninstall Completely - Windows 7 Help Forums

Code:

fffff801`336a0008  fffff801`70471052Unable to load image \SystemRoot\system32\drivers\aswStm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswStm.sys
*** ERROR: Module load completed but symbols could not be loaded for aswStm.sys
 aswStm+0x11052

Please uninstall everything of Intel graphics using Display Driver Uninstaller and install new drivers from HP. Be sure to ONLY install the drivers using custom/advanced options.
Attachment 54814

Code:

fffff801`336a0078  fffff801`72eefb07Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0xefb07
0: kd> lmvm igdkmd64
start             end                 module name
fffff801`72e00000 fffff801`7331dc20   igdkmd64 T (no symbols)           
    Loaded symbol image file: igdkmd64.sys
    Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
    Image name: igdkmd64.sys
    Timestamp:        Wed May 27 05:53:18 2015 (55653FAE)
    CheckSum:         0052B7B7
    ImageSize:        0051DC20
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

karelbre · 22 Dec 2015

Hi axe0,

It has few problems. HP official drivers are only for Windows 7 x86/x64. For Windows 10 HP said that service Windows Update will be downloading all necessarily drivers automatically. I have no new updates available.
TweakBit Driver Updater found 21 outdated drivers but without activated version I cannot download any HP official driver. So this is maybe irresolvable problem.

Thank you for advice.

axe0 · 22 Dec 2015

Warning

Programs that claim to update your drivers install either the wrong or corrupted drivers.
If you have installed any driver with TweakBit Driver Updater, please remove them as it may cause trouble.

Is the installation an upgrade?

karelbre · 23 Dec 2015

TweakBit Update Driver always show obsolete driver (for example from date 2006 installed by OS). I didn't update or remove any driver yet.

axe0 · 23 Dec 2015

Keep it that way with such software :)

karelbre · 24 Dec 2015

Ok, thank you for your time and happy holidays ;-)