windows 10 - video_tdr_failure (atikmpag.sys)

  1. Posts : 15
    Windows 10 Pro V21H2 (Build 19044.1466)

    windows 10 - video_tdr_failure (atikmpag.sys)

    I've upgraded my laptop from W7 to W10 and after that I always get this error "Display driver stopped responding and has recovered", my laptop freezes for a few seconds. And then last week it hangs but didn't recovered as it always been doing. It gave me BSOD with this error "video_tdr_failure ( Can anyone help me with this error??
      My Computer

  2. Posts : 14,897
    Windows 10 Pro

    BSOD - Posting Instructions - Windows 10 Forums

    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from your manufacturer. Be sure to ONLY install the drivers using custom/advanced options.
    Attachment 54761
      My Computers

  3. Posts : 15
    Windows 10 Pro V21H2 (Build 19044.1466)
    Thread Starter

    sorry, i cant upload directly the file here. i just uploaded it on dropbox. thanks for the reply anyway. here's the file
      My Computer

  4. Posts : 14,897
    Windows 10 Pro

    Have you already read How to upload files?

    Do you get any license message?
    Forum rules
    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
      My Computers

  5. Posts : 15
    Windows 10 Pro V21H2 (Build 19044.1466)
    Thread Starter

    i didn't get any license message or any error other than the red-text above.
      My Computer

  6. Posts : 14,897
    Windows 10 Pro

    Try following below and run the dm log collector again after completing.
    This is for the activation seeing there is some data corrupted/missing.

    Diagnostics Test

     System File Check

    Please try following:
    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
      My Computers


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