BSOD Memory Management 0x1a New Build, Fresh OS Install

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  1. Posts : 14
    Windows 10 home 64 bit

    BSOD Memory Management 0x1a New Build, Fresh OS Install


    Running into a few problems with my new computer build (details in profile) and would appreciate it if someone could point me in the right direction.

    Quickly, its a new build and a fresh Windows 10 x64 install.

    I have ran memtest86 for about 6 hours without any errors yet, I plan to let it run for atleast 12 hours next round.
    I have taken out my graphics card (Strix 970) and still get blue screens.
    It seems to happen no matter if i'm idle or stressing the system with Prime95.
    I'm also running Driver Versifier without a BSOD yet.

    Can anyone tell from my dump file if it seems to be a driver or hardware issue?
    I have a limited amount of time to RMA stuff!

    Edit: I spoke too soon, still getting multiple BSOD.
    I had to restore my system so I lost some of the dump files but i'll post the most recent before my computer crashes again.

    Last edited by kozz1984; 31 Dec 2015 at 18:45.
      My Computer

  2. Posts : 14,897
    Windows 10 Pro

    Has any crash occured more then 1 time?
    If not, then it isn't something to worry about. Windows fixes crashes that occurs 1 time :)
      My Computers

  3. Posts : 14
    Windows 10 home 64 bit
    Thread Starter

    It has been a couple days now with no more BSOD.

    I had prior multiple BSOD when I had windows 7 installed but that was a pirated copy but now I have legit windows 10.

    I left the computer running all day while I am at work and will check when I get home.
    If anything changes I'll update the thread.

      My Computer

  4. Posts : 14
    Windows 10 home 64 bit
    Thread Starter

    Getting multiple new BSOD now.

    I thought my troubles were over but I was wrong.
    I had to restore from a previous restore point so I lost some dump files.
    Can anyone glean any information from the new dump?
    New build, new windows 10 install. Makes 0 sense wtf.
    No OC, bios set to "optimal defaults".
    Minimal programs installed.
    Crashes when running prime95 within a few minutes and sometimes when i'm doing nothing at all.
      My Computer

  5. Posts : 14
    Windows 10 home 64 bit
    Thread Starter

    More dump files for review.

    Anyone live around the DC area? Will pay to help get this fixed.
      My Computer

  6. Posts : 14
    Windows 10 home 64 bit
    Thread Starter

    So far I have had

    Page fault in non paged area
    Bad pool caller
    Memory management
    System service exception BSOD.

    I'm losing my mind.

    Wanted to add I ran driver verifier and could not boot back into windows safe mode and had to restore from a restore point.
    Last edited by kozz1984; 31 Dec 2015 at 20:54.
      My Computer

  7. Posts : 14,897
    Windows 10 Pro

    Is the DM Log Collector from the Windows 7 Help Forums?

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below

    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

    Diagnostic Test


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note

    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
      My Computers

  8. Posts : 14
    Windows 10 home 64 bit
    Thread Starter

    Thanks for the reply.

    I uninstalled Daemon Tools and have been running Prime95 blend test for about 1 hour now without a crash.
    Usually it crashes in the first few minutes.

    I ran Memtest86 last night ( Not Memtest86+ but I can run that if you think it is better) without any errors but it did mention I could have a problem with the Hammer test (test 13 I think).

    I'm buying a new set of ram and RMAing the old set just to be safe.

    You are correct, that is from the Windows 7 dump tool, I can repost a Windows 10 dump using the tool if it helps.
    I accidently used the Windows 7 tool because I originally had Windows 7 installed when all of this started with my new build. I am now on a fresh install of Windows 10 ( not an upgrade).

    Thanks again.

      My Computer

  9. Posts : 14,897
    Windows 10 Pro

    The Windows 7 tool is a little different from the Windows 8 and Windows 10 tool, because the systems are different.
    Please run the Windows 10 tool and upload a new zip file.
      My Computers

  10. Posts : 14
    Windows 10 home 64 bit
    Thread Starter

    New windows 10 dump file posted below using windows 10 dump tool as requested.

    So after deleting Daemon Tools I have ran Prime95 Blend test for 4 hours with no BSOD.
    I also ran intel burn in test for 20 runs without a BSOD either.

    Fingers crossed Daemon Tools was the root cause.

    Last edited by kozz1984; 01 Jan 2016 at 18:25.
      My Computer


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