Windows 10: PAGE_FAULT_IN_NON_PAGED_AREA on a new computer

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  1.    21 Dec 2015 #1

    PAGE_FAULT_IN_NON_PAGED_AREA on a new computer


    Hi guys, I'm relatively new to computing so I was wondering if I could have some help. I recently made this computer and have had 3 or 4 BSOD's. I opened the minidump of the last crash and it says:
    "*** WARNING: Unable to verify timestamp for bcmwl63a.sys*** ERROR: Module load completed but symbols could not be loaded for bcmwl63a.sys"

    I've looked that up and it seems to be a broadcom 802.11 wireless driver. Does anyone know anything about this and could maybe help me (using easy to understand terms )

    Thanks in advance
      My ComputerSystem Spec

  2.   My ComputersSystem Spec

  3.    22 Dec 2015 #3

    Here is the DM Logs.
      My ComputerSystem Spec


  4. Posts : 12,499
    Windows 10 Pro
       22 Dec 2015 #4

    Besides of Avast, do you use any other protection software?
    A firewall driver has been flagged, however I can't find this driver in the logs.
    Driver Reference Table - afw.sys
    Code:
    ffffd000`232fe478  fffff801`942344a6Unable to load image \SystemRoot\system32\DRIVERS\afw.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for afw.sys
    *** ERROR: Module load completed but symbols could not be loaded for afw.sys
     afw+0x44a6
    If you are overclocking anything revert back to stock while troubleshooting.
    Code:
    CPUID:        "Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3625
      My ComputersSystem Spec

  5.    22 Dec 2015 #5

    Thanks for a fast response. I was using Bullguard antivirus but I uninstalled it because I thought it might be causing the problem, so apart from avast I can't think of anything else.
      My ComputerSystem Spec


  6. Posts : 12,499
    Windows 10 Pro
       22 Dec 2015 #6

    How did you remove Bullguard?
    The driver is a firewall driver from Agnitum, Agnitum software is implemented in BullGuard software.
      My ComputersSystem Spec

  7.    22 Dec 2015 #7

    I can't remember . I think I used the uninstaller. Do you think it's causing the issue? I have it on my laptop as well and I have never had this BSOD on it.
      My ComputerSystem Spec


  8. Posts : 12,499
    Windows 10 Pro
       22 Dec 2015 #8

    I think an improper removal caused the network driver to be flagged, but I could be wrong.

    Is this file, afw.sys, present in the following location?
    %SystemRoot%\system32\DRIVERS\

    Press windows logo + r to search and copy paste it in the search function.
      My ComputersSystem Spec

  9.    22 Dec 2015 #9

    Yes, it is there, however I was getting the BSOD before I uninstalled it.
      My ComputerSystem Spec


  10. Posts : 12,499
    Windows 10 Pro
       22 Dec 2015 #10

    I think I am in the wrong way of troubleshooting.
    It seems Avast has also implemented Agnitum software.

    Please uninstall Avast and use Windows Defender while troubleshooting
    Avast - Uninstall Completely - Windows 7 Help Forums
      My ComputersSystem Spec


 
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