Windows 10: Recurring Blue Screen using external usb Solved

  1. Account closed as requested
    Posts : 9
    Windows 10 pro 64bit
       21 Dec 2015 #1

    Recurring Blue Screen using external usb

    Good day to everyone,

    I am having this BSOD whenever i skip a video a few seconds reading the file from a usb 3.0 external disk. It is slightly random but always happens in the above mentioned situation.
    The computer is a new computer, about 3 weeks now. This has always happened since it was built.
    I thought i had resolved the issue when i discovered that the disk had some errors, by running chskdsk, (it came from a mac computer) and was managed well by windows. Right now the disk is fine.

    I would like to thank the forum and all help given in advance!

    (attachment file collector)
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       21 Dec 2015 #2

    Hi a2345667,

    Welcome to the 10forums.

    Are you using RAID?
    If you are, please update the drivers of Intel Rapid Storage Technology
    If you are NOT, please try following
    Remove Intel Rapid Storage Technology applications.

    1. Uninstall it from Control Panel > Programs and Features.
    2. Uninstall the driver from device manager:
    - Right click on "my computer" icon and click "manage" on the context menu.
    - In the "Computer Management" window that opens:
    - Select "Device Manager" in the left pane, It will list all the existing devices.
    - Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
    - Select one Intel device item under it, right click, then uninstall.
    - Repeat the process for all Intel items under "IDE ATA/ATAPI controllers"
    3. Now restart the computer.
    4. Once booted, Windows will auto configure the appropriate native system driver.
    ffffd000`95f80f38  fffff800`fa0cb085Unable to load image \SystemRoot\System32\drivers\iaStorA.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
    0: kd> lmvm iastora
    start             end                 module name
    fffff800`fa000000 fffff800`fa572000   iaStorA  T (no symbols)           
        Loaded symbol image file: iaStorA.sys
        Image path: \SystemRoot\System32\drivers\iaStorA.sys
        Image name: iaStorA.sys
        Timestamp:        Wed Jun 03 11:38:57 2015 (556ECB31)
        CheckSum:         00165AED
        ImageSize:        00572000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

    For a 0x1A and some memory corruption, I suggest to run MemTest86+

    Recurring Blue Screen using external usb Diagnostic Test Recurring Blue Screen using external usb

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note

    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
      My ComputersSystem Spec

  3. Account closed as requested
    Posts : 9
    Windows 10 pro 64bit
    Thread Starter
       21 Dec 2015 #3

    No raid here~!
    I've uninstalled the IRT and will do a memtest86 boot overnight. I had done it previously but only for 3 passes, and no problems occurred...
    Nevertheless I'll go for 8 passes and will report later.

    Thank you for the help!
      My ComputerSystem Spec

  4. Account closed as requested
    Posts : 9
    Windows 10 pro 64bit
    Thread Starter
       22 Dec 2015 #4

    Report: Memtest86 - 10 passes, no errors found
    No more BSOD while reading from usb disk. Although I was forced to reboot due to an Error - code: WerFault.exe - Application error

    OS started blinking and flashing... no more of these appeared.
      My ComputerSystem Spec

  5. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       22 Dec 2015 #5

    Glad to hear that :)

    Let me know in case the bluescreens come back anytime soon.
      My ComputersSystem Spec

  6. Account closed as requested
    Posts : 9
    Windows 10 pro 64bit
    Thread Starter
       22 Dec 2015 #6

    Will do! Thanks
      My ComputerSystem Spec


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