Windows 10: BSOD BAD POOL HEADER when idle

  1.    21 Dec 2015 #1

    BSOD BAD POOL HEADER when idle


    Hi,
    I upgraded my Win 7 PC to Win 10 and it works fine but whenever left idle it eventually crashes with a BAD POOL HEADER error. Any ideas how to fix?
    Thanks,
    Chris
      My ComputerSystem Spec


  2. Posts : 11,493
    Windows 10 Pro
       21 Dec 2015 #2

    Please uninstall iTunes and download iTunes again.
    A driver from Gear, used by iTunes has been flagged in every dump.
    Code:
    *** WARNING: Unable to verify timestamp for GEARAspiWDM.sys
    *** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys
    1: kd> lmvm gearaspiwdm
    start             end                 module name
    fffff800`61900000 fffff800`61906c00   GEARAspiWDM T (no symbols)           
        Loaded symbol image file: GEARAspiWDM.sys
        Image path: \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
        Image name: GEARAspiWDM.sys
        Timestamp:        Thu May 03 21:56:17 2012 (4FA2E2E1)
        CheckSum:         00008963
        ImageSize:        00006C00
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  3.    23 Dec 2015 #3

    Crashed again after uninstalling iTunes before reinstalled


    I uninstalled iTunes and the crash has still happened - attached new log.
    Thanks for your help!
    C
      My ComputerSystem Spec


  4. Posts : 11,493
    Windows 10 Pro
       23 Dec 2015 #4

    Please try a clean installation, or revert back to Windows 7.
    Your model isn't tested for Windows 10.
    Windows 10 - Clean Install - Windows 10 Forums
      My ComputersSystem Spec


 

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