BSOD Kmode_exception_not_handled netio.sys


  1. Posts : 5
    Windows 10
       #1

    BSOD Kmode_exception_not_handled netio.sys


    Hi, windows ten crashes once a day after the last major update, the BSOD indicates: KMODE_EXCEPTION_NOT_HANDLED

    Everything I've looked at so far has indicated driver errors but I can't work out which ones. I'm at a loss I hope someone can advise me of what the dump files mean and help me out.


    Here are some specs: Operating System: Windows 10 Pro 64-bit CPU: Intel Core i7 4790K @ 4.00GHz RAM: 32,0GB Dual-Channel DDR3 @ 999MHz (9-11-11-31) Motherboard: ASUSTeK COMPUTER INC. Z97-DELUXE (SOCKET 1150)
    Graphics: 3071MB NVIDIA GeForce GTX 780 Ti (EVGA)


    Attached to the post you can find the dump files.
    Thanks.
      My Computer


  2. Posts : 14,903
    Windows 10 Pro
       #2

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    Please uninstall Bitdefender, use Windows Defender as alternative and let me know how it goes :)
    Uninstall Bitdefender
    Code:
    ffffd000`20938668  fffff800`890471c8Unable to load image \??\C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for bdfwfpf.sys
    *** ERROR: Module load completed but symbols could not be loaded for bdfwfpf.sys
     bdfwfpf+0x71c8
      My Computers


  3. Posts : 5
    Windows 10
    Thread Starter
       #3

    axe0 said:
    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    Please uninstall Bitdefender, use Windows Defender as alternative and let me know how it goes :)
    Uninstall Bitdefender
    Code:
    ffffd000`20938668  fffff800`890471c8Unable to load image \??\C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for bdfwfpf.sys
    *** ERROR: Module load completed but symbols could not be loaded for bdfwfpf.sys
     bdfwfpf+0x71c8
    I've disabled BitDefender Firewall and the BSOD seems to be resolved.
    Thank you very much!
      My Computer


  4. Posts : 14,903
    Windows 10 Pro
       #4

    You're welcome :)

    Let me know in case the bluescreens returns.
      My Computers


  5. Posts : 17
    Windows 10 Home
       #5

    I HAVE THE SAME ERROR FOLLOWED BY (win32kfull.sys). Any thoughts?
      My Computer


  6. Posts : 14,903
    Windows 10 Pro
       #6

    Read BSOD Posting Instructions & How to upload files and create a new thread, a different driver = a different problem.
      My Computers


 

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