1.    19 Dec 2015 #1
    Join Date : Dec 2015
    Posts : 2
    Windows 10

    BSOD Kmode_exception_not_handled netio.sys


    Hi, windows ten crashes once a day after the last major update, the BSOD indicates: KMODE_EXCEPTION_NOT_HANDLED

    Everything I've looked at so far has indicated driver errors but I can't work out which ones. I'm at a loss I hope someone can advise me of what the dump files mean and help me out.


    Here are some specs: Operating System: Windows 10 Pro 64-bit CPU: Intel Core i7 4790K @ 4.00GHz RAM: 32,0GB Dual-Channel DDR3 @ 999MHz (9-11-11-31) Motherboard: ASUSTeK COMPUTER INC. Z97-DELUXE (SOCKET 1150)
    Graphics: 3071MB NVIDIA GeForce GTX 780 Ti (EVGA)


    Attached to the post you can find the dump files.
    Thanks.
      My ComputerSystem Spec
  2.    19 Dec 2015 #2
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    Please uninstall Bitdefender, use Windows Defender as alternative and let me know how it goes
    Uninstall Bitdefender
    Code:
    ffffd000`20938668  fffff800`890471c8Unable to load image \??\C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for bdfwfpf.sys
    *** ERROR: Module load completed but symbols could not be loaded for bdfwfpf.sys
     bdfwfpf+0x71c8
      My ComputersSystem Spec
  3.    20 Dec 2015 #3
    Join Date : Dec 2015
    Posts : 2
    Windows 10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    Please uninstall Bitdefender, use Windows Defender as alternative and let me know how it goes
    Uninstall Bitdefender
    Code:
    ffffd000`20938668  fffff800`890471c8Unable to load image \??\C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for bdfwfpf.sys
    *** ERROR: Module load completed but symbols could not be loaded for bdfwfpf.sys
     bdfwfpf+0x71c8
    I've disabled BitDefender Firewall and the BSOD seems to be resolved.
    Thank you very much!
      My ComputerSystem Spec
  4.    20 Dec 2015 #4
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    You're welcome

    Let me know in case the bluescreens returns.
      My ComputersSystem Spec
  5.    09 Mar 2016 #5
    Join Date : Jul 2015
    Posts : 17
    Windows 10 Home

    I HAVE THE SAME ERROR FOLLOWED BY (win32kfull.sys). Any thoughts?
      My ComputerSystem Spec
  6.    09 Mar 2016 #6
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    Read BSOD Posting Instructions & How to upload files and create a new thread, a different driver = a different problem.
      My ComputersSystem Spec

 


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