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  1.    23 Dec 2015 #21
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    Details please, what happened?

    Please update the chipset driver: Driver Reference Table - TeeDriverx64.sys
    Please update the mouse/keyboard driver: Driver Reference Table - point64.sys
    The links contain driver update links, but no download.

    Please update the BIOS
    GIGABYTE - Moederbord - Socket 1150 - GA-Z87-D3HP (rev. 1.x)

    Code:
    BIOS Version:              American Megatrends Inc. F2, 2013-04-17
    Attachment 55050
      My ComputersSystem Spec
  2.    24 Dec 2015 #22
    Join Date : Dec 2015
    Posts : 19
    Microsoft Windows 10 Home 64 bitar 10240 Multiprocessor Free
    Thread Starter

    I was not doing anything special, and the crash happened pretty randomly. Not any different from how I experience any of the other crashes.

    For updating the chipset driver, I get redirected to downloading Intel Driver Update Utility, which I already have installed and already have run to update the intel drivers.

    For my mouse, I can't find a driver for windows 10: Software Downloads: Wireless Laser Mouse 8000

    My keyboard is from 2004 (or somewhere around that time) and I can't even find a name on it. A bit of googling makes me able to identify it with this: Logitech Cordless Access Multimedia Keyboard USB w/PS/2 Adapter
    But I don't know how to find a driver update, if one even exist.

    Trying to run the bios update, I get this error: https://i.gyazo.com/a23a16c4cea9ed7c...f7943854f1.png
    It says that the app cannot be run on this computer. It maybe be worth noting that the System info has my bios listed as F2.
      My ComputerSystem Spec
  3.    24 Dec 2015 #23
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    For your mouse, it seems Windows 10 isn't supported, only Windows 8 software/drivers.

    For your keyboard, that is the specifications page. Since I don't know what keyboard you have I can't search.

    I can't read your language, please translate the error to english.
    That your BIOS is F2 was already noted, see my previous post.
    BIOS Version: American Megatrends Inc. F2, 2013-04-17
    What we want is to update the BIOS to F7.
      My ComputersSystem Spec
  4.    25 Dec 2015 #24
    Join Date : Dec 2015
    Posts : 19
    Microsoft Windows 10 Home 64 bitar 10240 Multiprocessor Free
    Thread Starter

    Should I be downloading the windows 8 software for my mouse?

    The error translates to:
    "This app cannot be run on this computer
    Try to find a version for this computer from the software distributor"
      My ComputerSystem Spec
  5.    25 Dec 2015 #25
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    You could try, but be aware that problems may occur/become worse.

    Please check if the link I posted is correct for your motherboard.
      My ComputersSystem Spec
  6.    26 Dec 2015 #26
    Join Date : Dec 2015
    Posts : 19
    Microsoft Windows 10 Home 64 bitar 10240 Multiprocessor Free
    Thread Starter

    The link is to GA-Z87-D3HP and my motherboard is Z87-D3HP-CF, so the -CF at the end is missing but I can't find anything closer than this on their website.
      My ComputerSystem Spec
  7.    26 Dec 2015 #27
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    Do you have any disk or something that contains BIOS updates?
      My ComputersSystem Spec
  8.    27 Dec 2015 #28
    Join Date : Dec 2015
    Posts : 19
    Microsoft Windows 10 Home 64 bitar 10240 Multiprocessor Free
    Thread Starter

    I have a disk called "Driver & GPU Tweak" that I found in the box the motherboard came in.
      My ComputerSystem Spec
  9.    27 Dec 2015 #29
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    Nothing more? Nothing related to BIOS?
      My ComputersSystem Spec
  10.    27 Dec 2015 #30
    Join Date : Dec 2015
    Posts : 19
    Microsoft Windows 10 Home 64 bitar 10240 Multiprocessor Free
    Thread Starter

    No, nothing more. Also, taking a closer look at the box of the motherboard, there's no mention of the -CF at the end of the name. It shows up in the systeminfo program though, so it is possible that the linked for the bios update you posted is the right motherboard.
      My ComputerSystem Spec

 
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