Windows 10: Seemingly random blue screen crashes occuring daily

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  1. Posts : 13,444
    Windows 10 Pro
       23 Dec 2015 #21

    Details please, what happened?

    Please update the chipset driver: Driver Reference Table - TeeDriverx64.sys
    Please update the mouse/keyboard driver: Driver Reference Table - point64.sys
    The links contain driver update links, but no download.

    Please update the BIOS
    GIGABYTE - Moederbord - Socket 1150 - GA-Z87-D3HP (rev. 1.x)

    Code:
    BIOS Version:              American Megatrends Inc. F2, 2013-04-17
    Attachment 55050
      My ComputersSystem Spec


  2. Posts : 19
    Microsoft Windows 10 Home 64 bitar 10240 Multiprocessor Free
    Thread Starter
       24 Dec 2015 #22

    I was not doing anything special, and the crash happened pretty randomly. Not any different from how I experience any of the other crashes.

    For updating the chipset driver, I get redirected to downloading Intel Driver Update Utility, which I already have installed and already have run to update the intel drivers.

    For my mouse, I can't find a driver for windows 10: Software Downloads: Wireless Laser Mouse 8000

    My keyboard is from 2004 (or somewhere around that time) and I can't even find a name on it. A bit of googling makes me able to identify it with this: Logitech Cordless Access Multimedia Keyboard USB w/PS/2 Adapter
    But I don't know how to find a driver update, if one even exist.

    Trying to run the bios update, I get this error: https://i.gyazo.com/a23a16c4cea9ed7c...f7943854f1.png
    It says that the app cannot be run on this computer. It maybe be worth noting that the System info has my bios listed as F2.
      My ComputerSystem Spec


  3. Posts : 13,444
    Windows 10 Pro
       24 Dec 2015 #23

    For your mouse, it seems Windows 10 isn't supported, only Windows 8 software/drivers.

    For your keyboard, that is the specifications page. Since I don't know what keyboard you have I can't search.

    I can't read your language, please translate the error to english.
    That your BIOS is F2 was already noted, see my previous post.
    BIOS Version: American Megatrends Inc. F2, 2013-04-17
    What we want is to update the BIOS to F7.
      My ComputersSystem Spec


  4. Posts : 19
    Microsoft Windows 10 Home 64 bitar 10240 Multiprocessor Free
    Thread Starter
       25 Dec 2015 #24

    Should I be downloading the windows 8 software for my mouse?

    The error translates to:
    "This app cannot be run on this computer
    Try to find a version for this computer from the software distributor"
      My ComputerSystem Spec


  5. Posts : 13,444
    Windows 10 Pro
       25 Dec 2015 #25

    You could try, but be aware that problems may occur/become worse.

    Please check if the link I posted is correct for your motherboard.
      My ComputersSystem Spec


  6. Posts : 19
    Microsoft Windows 10 Home 64 bitar 10240 Multiprocessor Free
    Thread Starter
       26 Dec 2015 #26

    The link is to GA-Z87-D3HP and my motherboard is Z87-D3HP-CF, so the -CF at the end is missing but I can't find anything closer than this on their website.
      My ComputerSystem Spec


  7. Posts : 13,444
    Windows 10 Pro
       26 Dec 2015 #27

    Do you have any disk or something that contains BIOS updates?
      My ComputersSystem Spec


  • Posts : 19
    Microsoft Windows 10 Home 64 bitar 10240 Multiprocessor Free
    Thread Starter
       27 Dec 2015 #28

    I have a disk called "Driver & GPU Tweak" that I found in the box the motherboard came in.
      My ComputerSystem Spec


  • Posts : 13,444
    Windows 10 Pro
       27 Dec 2015 #29

    Nothing more? Nothing related to BIOS?
      My ComputersSystem Spec


  • Posts : 19
    Microsoft Windows 10 Home 64 bitar 10240 Multiprocessor Free
    Thread Starter
       27 Dec 2015 #30

    No, nothing more. Also, taking a closer look at the box of the motherboard, there's no mention of the -CF at the end of the name. It shows up in the systeminfo program though, so it is possible that the linked for the bios update you posted is the right motherboard.
      My ComputerSystem Spec


  •  
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