Windows 10: Laptop shuts down when put into sleep mode


  1. Posts : 3
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
       16 Dec 2015 #1

    Laptop shuts down when put into sleep mode


    Hi all first time poster,
    So I'm having a major problem that I can't seem to fix. When I close the lid of my laptop, put it into sleep mode, or put it into hibernation mode, the laptop basically shuts down. The power light flashes on and off, but when I reopen the lid or press the power button to turn it back on, the screen flashes grey and reboots.
    What I have tried:
    Changing all of the advanced power options
    Resetting my laptop (to before the issue started occurring)
    Restoring my laptop to factory settings
    Redownloading windows 10
    Disabling the UEFI (BIOS) setting that allows the computer to be turned off to save power
    Updating the drivers that were suggested on the windows eight forums
    Downloading the chipset driver from Asus
    Downloading the ACHI Link Power Management and trying all the settings

    What I've done in the command prompt:
    sfc /scannow then Dism /Online /Cleanup-Image /RestoreHealth
    I also tried the chkdsk command but there were no problems found

    When I started noticing the problem:
    After I downloaded VMware's player and created a virtual computer with Ubuntu

    I hope this description was detailed enough. As one could tell, I've tried quite a lot of different things to fix this issue but with no resolve. Thanks for the help in advance!
      My ComputerSystem Spec


  2. Posts : 12,499
    Windows 10 Pro
       22 Dec 2015 #2

    Hi mtmyj79,

    I'm very sorry for the delay, there aren't many people in this section.
    As this problem isn't a bluescreen, it normally is moved to the right section.
    Are you still requiring help?

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My ComputersSystem Spec


  3. Posts : 3
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       22 Dec 2015 #3

    Hi axe0, I updated my system specs but I had to do it manually so I wasn't able to get all the specs exactly the same as the example. Yes, I am still having this problem. Since my initial post, I have ruled out the hard drive being an issue. I put my hard drive in from my old laptop, configured it, and my laptop still had the problem.
      My ComputerSystem Spec


  4. Posts : 12,499
    Windows 10 Pro
       23 Dec 2015 #4

    Please update your BIOS
    Attachment 55040
    Code:
    BIOS Version:              American Megatrends Inc. S301LA.208, 12/30/2013
    ASUS VivoBook S301LA | Notebooks | ASUS Global
      My ComputersSystem Spec


 

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