Windows 10: BSOD multiple crashes last 4 mos. Occurs no matter what activity

  1.    13 Dec 2015 #1

    BSOD multiple crashes last 4 mos. Occurs no matter what activity


    So ever since I upgraded to Windows 10 like everyone else, I've been getting consistent errors from my machine. I have simply been uninstalling the device and driver each time I start the pc. Why does it keep reinstalling itself. And soon as I start it up, some type of error occurs. The screen will always flicker, signaling a crash. Please Help me. Here's a list of the errors that occur:

    Video_TDR_Failure_(igdkmd64.sys),

    "Display driver igfx stopped responding and has successfully recovered,

    Your system has recovered from a serious error. Display driver for the device was unable to complete a drawing operation. Display driver for the [graphics device] seems to be responsible for the instability. Check the manufacturer for a device driver update,

    Your PC ran into a problem that it couldn't handle, and now it needs to restart,

    The igxprd32 display driver has stopped working normally. Save your work and reboot the system to restore full display functionality. The next time you reboot the machine a dialog will be displayed giving you a chance to upload data about this failure to Microsoft.

    The DM Log Collector is attached.
      My ComputerSystem Spec


  2. Posts : 11,531
    Windows 10 Pro
       16 Dec 2015 #2

    Hi Rian,

    Welcome to the 10forums.

    The 0x116 is graphics related, meaning
    • graphics drivers,
    • graphics card,
    • improper seating,
    • dust,
    • power problem,
    • graphics related software (software for settings or something)

    could cause problems or have influence in the problem

    Please uninstall everything of Intel graphics using Display Driver Uninstaller and install new drivers from Intel. Be sure to ONLY install the drivers using custom/advanced options.
    Attachment 53835
      My ComputersSystem Spec

  3.    16 Dec 2015 #3

    axe0 said: View Post
    Hi Rian,

    Welcome to the 10forums.

    The 0x116 is graphics related, meaning
    • graphics drivers,
    • graphics card,
    • improper seating,
    • dust,
    • power problem,
    • graphics related software (software for settings or something)

    could cause problems or have influence in the problem

    Please uninstall everything of Intel graphics using Display Driver Uninstaller and install new drivers from Intel. Be sure to ONLY install the drivers using custom/advanced options.
    Attachment 53835
    So I've done as you've said and uninstalled using the DDU program. I then reinstalled the drivers from and intel and I immediately received a warning about driver stopped responding and recovered. I have included the screenshot of the error message and the new DM Log Collector info. Thanks again for your help. I would also like for you to please give me step by step instructions because I believe I'm doing something incorrect. I've also seen that it says my computer can take on the most recent updates because my pc doesn't meet requirements.
      My ComputerSystem Spec


  4. Posts : 11,531
    Windows 10 Pro
       17 Dec 2015 #4

    If you have followed my instructions, you haven't done anything wrong

    Please know that drivers crashing isn't the same as a bluescreen crash, thus no zip would be needed.
      My ComputersSystem Spec


 

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