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  1.    10 Dec 2015 #1
    Join Date : Sep 2015
    Posts : 150
    Microsoft Windows 10 Pro 64-bit Version 1709

    System restore does not work blue screen error


    When I use my system restore I get preparing for system restore screen then goes to blue screen either

    IRQL_NOT_LESS_OR_EQUAL or SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. On 10.0.10586
    Windows 10 getting worse by the day.
      My ComputerSystem Spec
  2.    11 Dec 2015 #2
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    Hi DrSysop,

    Please follow the instructions of BSOD - Posting Instructions - Windows 10 Forums and upload the zip
      My ComputersSystem Spec
  3.    11 Dec 2015 #3
    Join Date : Sep 2015
    Posts : 150
    Microsoft Windows 10 Pro 64-bit Version 1709
    Thread Starter

    Ok i have done this but no mini dump file created for this i noticed.
    Attachment 53126

    Quote Originally Posted by axe0 View Post
    Hi DrSysop,

    Please follow the instructions of BSOD - Posting Instructions - Windows 10 Forums and upload the zip
      My ComputerSystem Spec
  4.    11 Dec 2015 #4
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    That may be due to Ccleaner if memory dumps is enabled
    If you are using a program like Ccleaner please stop using it while troubleshooting.
    This because programs like Ccleaner remove dump files that are needed to troubleshoot.
    Or configure Ccleaner to not remove dump files:
    Please check the mainboard manufacturer for BIOS updates
    Code:
    BIOS Version:              Phoenix Technologies, LTD  5.11, 4/15/2008
    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling system and other stuff you use.
    How to fill in your system specs:

      My ComputersSystem Spec
  5.    11 Dec 2015 #5
    Join Date : Sep 2015
    Posts : 150
    Microsoft Windows 10 Pro 64-bit Version 1709
    Thread Starter

    Attachment 53180

    I not registered to win7fourms here a screenshot is this what u needed?
      My ComputerSystem Spec
  6.    12 Dec 2015 #6
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    Please follow my instructions for filling it in into your 'My System Specs'
      My ComputersSystem Spec
  7.    12 Dec 2015 #7
    Join Date : Sep 2015
    Posts : 150
    Microsoft Windows 10 Pro 64-bit Version 1709
    Thread Starter

    Got got it It's done Thanks
      My ComputerSystem Spec
  8.    13 Dec 2015 #8
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    What Operating System was on the system before Windows 10?
    Has any component been replaced?
    If any component has been replaced, what component has been replaced and when?
      My ComputersSystem Spec
  9.    13 Dec 2015 #9
    Join Date : Sep 2015
    Posts : 150
    Microsoft Windows 10 Pro 64-bit Version 1709
    Thread Starter

    Was upgraded from windows 7 Ultimate 64 bit is all back in aug & then upgraded to latest windows 10 few weeks back
      My ComputerSystem Spec
  10.    13 Dec 2015 #10
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    What OS was installed before Windows 7?
    The BIOS date is 2008, Windows 7 was released in 2009.

    I'd like to know what OS was installed from the beginning and what components have been replaced and when if components have been replaced.

    This could help rule out many possibilities, because hardware can suddenly fail after years of use.
      My ComputersSystem Spec

 
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