System restore does not work blue screen error

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  1. Posts : 224
    Microsoft Windows 10 Pro 64-bit Version 21H2 (10.019044))
    Thread Starter
       #11

    I think it came with vista but I replaced the drive before i installed windows 7 from a dvd

    I Added the nvidia 8400GS before I installed Windows 10 as the on board 6150se wasn't comaptible.
      My Computer


  2. Posts : 14,901
    Windows 10 Pro
       #12

    Alright,

    Have you checked for BIOS updates from your mainboard manufacturer?
    I have checked, but can't find any.
      My Computers


  3. Posts : 224
    Microsoft Windows 10 Pro 64-bit Version 21H2 (10.019044))
    Thread Starter
       #13

    I have the latest bios 5.11 off the HP site nothing newer
      My Computer


  4. Posts : 14,901
    Windows 10 Pro
       #14

    For what exactly did you want to use a system restore point?
      My Computers


  5. Posts : 224
    Microsoft Windows 10 Pro 64-bit Version 21H2 (10.019044))
    Thread Starter
       #15

    i had a microsoft tech in my pc & he changed a few things cause of my microsoft account online trying to delete other devices on there & forgot what he did in msconfig so i wanted to restore back before he went into it but it wont run but while he was in there ran into a blue screen page fault also
      My Computer


  6. Posts : 14,901
    Windows 10 Pro
       #16

    I assume the crash was page_fault_in_nonpaged_area?
    BSOD Index

    Is a system restore tried in safe mode?
      My Computers


  7. Posts : 224
    Microsoft Windows 10 Pro 64-bit Version 21H2 (10.019044))
    Thread Starter
       #17

    I did a system restore by pressing shift and restart and then again it rebooted into system restore then blue screen

    yes was a page fault before
    Last edited by DrSysop; 13 Dec 2015 at 22:46.
      My Computer


  8. Posts : 14,901
    Windows 10 Pro
       #18

    I hope a dump is saved, please run the DM log collector and upload a new zip
      My Computers


  9. Posts : 224
    Microsoft Windows 10 Pro 64-bit Version 21H2 (10.019044))
    Thread Starter
       #19

    actually ccleaner deleted it but i ran it again & didn't make a dump file when it restarted into system restore. I unchecked the mini dump in ccleaner but not make a new dump file.
      My Computer


  10. Posts : 14,901
    Windows 10 Pro
       #20

    Search 'services.msc' and look for the service 'Windows Error Reporting Service' service.
    Right click the service and choose properties, if the startup type is not manual set it to manual.

    Please make sure your pc is configured for small dump files BSOD Minidump - Configure to Create in Windows 10 - Windows 10 Forums

    Please check the page file settings and make sure it is properly configured
    The complete memory dump will require that there is a page file set to at least the size of physical memory installed plus 1MB (for the header).
      My Computers


 

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