That may be due to Ccleaner if memory dumps is enabled
If you are using a program like Ccleaner please stop using it while troubleshooting.
This because programs like Ccleaner remove dump files that are needed to troubleshoot.
Or configure Ccleaner to not remove dump files:
Please check the mainboard manufacturer for BIOS updates
Code:
BIOS Version: Phoenix Technologies, LTD 5.11, 4/15/2008
Please fill in your system specsPlease follow
this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling system and other stuff you use.
How to fill in your system specs: