Windows 10: BSOD w/ Attachment

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  1. Posts : 7
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
       10 Dec 2015 #1

    BSOD w/ Attachment


    Good evening,

    I have been receiving multiple bsod. The first couple of times was while I was playing an mmo called Dragomon Hunter a few days ago. Then three times today while trying to download diablo 3 from battle net.

    Initially I used BlueScreenView where it told me the two bsod had something to do with dxgmms2.sys and ntoskrnl.exe.
    The three times today it had something to do with netio.sys and ntoskrnl.exe.

    Attached you will find the results from DM Log Collector.

    Thankyou for your time.

    Attachment 52917
      My ComputerSystem Spec


  2. Posts : 13,354
    Windows 10 Pro
       10 Dec 2015 #2

    Hi Nikolos,

    Welcome to the 10forums.

    Please update your Intel network driver
    Driver Reference Table - e1i63x64.sys
    Code:
    *** WARNING: Unable to verify timestamp for e1i63x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for e1i63x64.sys
    0: kd> lmvm e1i63x64
    start             end                 module name
    fffff801`16e90000 fffff801`16f09000   e1i63x64 T (no symbols)           
        Loaded symbol image file: e1i63x64.sys
        Image path: \SystemRoot\System32\drivers\e1i63x64.sys
        Image name: e1i63x64.sys
        Timestamp:        Thu Mar 26 21:24:57 2015 (55146B19)
        CheckSum:         00081A0A
        ImageSize:        00079000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec


  3. Posts : 7
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       10 Dec 2015 #3

    Hello axe0, thanks for the swift response. Is this the correct driver? Download Network Adapter Driver for Windows 10

    Also do I need to uninstall my intel network driver first before installing this?
      My ComputerSystem Spec


  4. Posts : 13,354
    Windows 10 Pro
       10 Dec 2015 #4

    That is the correct driver yes, in the list of products below in the page you can see
    Code:
    Intel(R) Ethernet Connection (2) I218-V
    I hope it doesn't matter if you don't uninstall first, but if you do of course first download the driver :)
      My ComputersSystem Spec


  5. Posts : 7
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       10 Dec 2015 #5

    Okay I've succesfully installed the new intel network driver, hopefully this will fix my problem. :)

    btw if it's not too much of a hassle, would you be able to tell me what other drivers in my system requires updating?

    Thankyou and god bless!
      My ComputerSystem Spec


  6. Posts : 13,354
    Windows 10 Pro
       10 Dec 2015 #6

    That won't be a problem, but I usually look for drivers that are not in 2015 because they are often causing the most problems.
    I won't give data about them directly in this post, the links I post are links for more information about the drivers that include update links
    Code:
    lv302a64 Sat Jul 26 17:06:31 2008 (488b3d77) lv302a64.sys
    LVUSBS64 Sat Jul 26 17:06:36 2008 (488b3d7c) LVUSBS64.sys
    lvrs64 Sat Jul 26 17:09:02 2008 (488b3e0e) lvrs64.sys
    LV302V64 Sat Jul 26 17:09:08 2008 (488b3e14) LV302V64.SYS
    AsIO Wed Aug 22 11:54:47 2012 (5034ac67) AsIO.sys
    speedfan Sat Dec 29 21:59:35 2012 (50df59b7) speedfan.sys
    iaStorA Fri Apr 04 01:00:05 2014 (533de7f5) iaStorA.sys
    iwdbus Tue Jun 17 23:54:22 2014 (53a0b90e) iwdbus.sys
    mbam Wed Sep 03 19:50:25 2014 (540754e1) mbam.sys
    TeeDriverx64 Tue Sep 23 22:01:14 2014 (5421d18a) TeeDriverx64.sys
    AsIO.sys is a driver from ASUS software, I recommend to remove ASUS software because it is known for causing bluescreens.
    Driver Reference Table - lv302a64.sys
    Driver Reference Table - LVUSBS64.sys
    Driver Reference Table - lvrs64.sys
    Driver Reference Table - LV302V64.SYS
    Driver Reference Table - AsIO.sys
    Driver Reference Table - speedfan.sys
    Driver Reference Table - iaStorA.sys
    Driver Reference Table - iwdbus.sys
    Driver Reference Table - mbam.sys
    Driver Reference Table - TeeDriverx64.sys
      My ComputersSystem Spec


  7. Posts : 7
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       10 Dec 2015 #7

    Ah dam just got another blue screen while trying to download Diablo 3 from battle net again, took about 20-30 mins to occur.

    Here is a new attachment from the logger.

    Attachment 52932
      My ComputerSystem Spec


  • Posts : 13,354
    Windows 10 Pro
       10 Dec 2015 #8
      My ComputersSystem Spec


  • Posts : 7
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       10 Dec 2015 #9

    Yup uninstalled eset through safe mode, began update for diablo 3, after a period of time, bsod again.

    These are the new logs.
      My ComputerSystem Spec


  • Posts : 7
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       10 Dec 2015 #10

    Do you think it could be dust build up? I've never cleaned inside the tower for over a year now/idk how to do so safely
      My ComputerSystem Spec


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