Random BSOD Erorr Messages

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  1. Posts : 31
    Microsoft Windows 10 64-bit 10240
    Thread Starter
       #51

    I think the issue may be the wireless mouse... While I still have to do more testing to confirm, but when I swapped to a weird mouse I was able to boot up 3 times without any issues. I have a Logitech MX Master mouse, any ideas on what I can do so that I can keep using the mouse?
      My Computer


  2. Posts : 12,799
    Windows 11 Pro
       #52

    Hopefully, that is your issue. See if this will help you if this is your mouse http://support.logitech.com/en_us/product/mx-master
      My Computer


  3. Posts : 31
    Microsoft Windows 10 64-bit 10240
    Thread Starter
       #53

    Their software is to just change the buttons it seems

    I have swapped the dongle to a USB 2.0 port so i'll know in a day or two if that helps.
      My Computer


  4. Posts : 12,799
    Windows 11 Pro
       #54

    Ok, I don't know about drivers then. Windows 10 seems to me to be picky about wireless drivers.
      My Computer


  5. Posts : 31
    Microsoft Windows 10 64-bit 10240
    Thread Starter
       #55

    Well, I've been playing with it for a bit now... I pulled out the GPU and it crashed, I go down to one stick of RAM and it still crashes but alot less frequently (same for both sticks).
      My Computer


  6. Posts : 12,799
    Windows 11 Pro
       #56

    Have you used a wired mouse for any length of time/ if not try it. I notice above you tried it for a short time but it seems you went back with a driver update and switched ports. Try not having the dongle installed at all.

    I also still go back to the failed Ram test. You are also saying that with 1 ram stick you crash less. You failed Prime95 which tests the CPU and ram.
      My Computer


  7. Posts : 31
    Microsoft Windows 10 64-bit 10240
    Thread Starter
       #57

    I think I failed the Prime95 test due to this

    Intel Skylake bug causes PCs to freeze during complex workloads | Ars Technica

    I tried using a weird mouse for a bit with the wireless dongle unplugged and it crashed...

    I have recently updated my BIOS so that issue should now be fixed.

    Edit: With one stick I seem to crash before windows starts (BIOS Logo flashes then a few seconds later it reboots)... All the Minidumps from the last few days except today should show that.
      My Computer


  8. Posts : 12,799
    Windows 11 Pro
       #58

    Here are several of the most recent BSODs

    Code:
    Use !analyze -v to get detailed debugging information.
    BugCheck 3B, {c0000005, fffff80129753e81, ffffd0016b5cebb0, 0}
    Probably caused by : NETIO.SYS ( NETIO!KfdCommitTransaction+279 )
    Followup:     MachineOwner
    ---------
    Use !analyze -v to get detailed debugging information.
    BugCheck A, {6d9d0000, 2, 0, fffff800f5b196d5}
    *** WARNING: Unable to verify timestamp for klif.sys
    *** ERROR: Module load completed but symbols could not be loaded for klif.sys
    Probably caused by : klif.sys ( klif+3092b )
    Followup:     MachineOwner
    
    Klif.sys file description
    Productname:Kaspersky Anti-Virus 
    Description:  Klif Mini-Filter fre_wnet_x86 Company:Kaspersky Lab
     ---------
    Use !analyze -v to get detailed debugging information.
    BugCheck 1000007E, {ffffffffc0000005, fffff8002befd8d1, ffffd00024a76258, ffffd00024a75a70}
    Probably caused by : ntkrnlmp.exe ( nt!RtlDeleteNoSplay+61 )
    Followup:     MachineOwner
     
    ffffd000`24a76ac0  fffff800`7f648248Unable to load image \SystemRoot\system32\DRIVERS\snapman.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for snapman.sys
    *** ERROR: Module load completed but symbols could not be loaded for snapman.sys
     snapman+0x48248
    Acronis True Image Snapshot Manager driver 
    -------
    Use !analyze -v to get detailed debugging information.
    BugCheck 3B, {c0000005, fffff801e61455a6, ffffd000285cf5b0, 0}
    Probably caused by : NTFS.sys ( NTFS!NtfsMapUserBuffer+26 )
    Followup:     MachineOwner
    
    
    Code:
    STACK_TEXT:  
    ffffd000`24d0d5b0 fffff800`21d0cb73 : ffffd000`24d0d700 ffffd000`00000004 00000000`00000000 00000000`00000000 : nt!ExFreePoolWithTag+0x3a
    ffffd000`24d0d690 fffff800`21c45e56 : ffffc001`d9d4d420 ffffd000`24d0d980 ffffc001`d9d4d010 ffffc001`e2effb40 : NTFS!NtfsFullDeleteLcb+0x153
    ffffd000`24d0d6c0 fffff800`21d0cd1c : ffffe000`63c49dc8 ffffe000`5e646180 ffffc001`d9d4d010 ffffc001`d9d4d420 : NTFS!NtfsTeardownFromLcb+0x146
    ffffd000`24d0d760 fffff800`21c3ca80 : ffffe000`63c49dc8 ffffd000`24d0d863 00000000`00000000 ffffc001`d9d4d010 : NTFS!NtfsTeardownStructures+0xdc
    ffffd000`24d0d7e0 fffff800`21cf4b5b : ffffd000`24d0d9b8 ffffd000`24d0d9b8 ffffd000`24d0d980 ffffc001`d9d4d010 : NTFS!NtfsDecrementCloseCounts+0xd0
    ffffd000`24d0d820 fffff800`21d30182 : ffffe000`63c49dc8 ffffc001`d9d4d150 ffffc001`d9d4d010 ffffe000`5e646180 : NTFS!NtfsCommonClose+0x40b
    ffffd000`24d0d8f0 fffff800`020f0b79 : fffff800`02419200 ffffe000`5fd44040 fffff800`00000000 fffff800`02419340 : NTFS!NtfsFspCloseInternal+0x1a6
    ffffd000`24d0da80 fffff800`0208f125 : 00200020`00200020 00000000`00000080 ffffe000`5e6b3700 ffffe000`5fd44040 : nt!ExpWorkerThread+0xe9
    ffffd000`24d0db10 fffff800`021cd916 : ffffd001`9d18f180 ffffe000`5fd44040 fffff800`0208f0e4 00200020`00200020 : nt!PspSystemThreadStartup+0x41
    ffffd000`24d0db60 00000000`00000000 : ffffd000`24d0e000 ffffd000`24d07000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
    ----------
    NETIO is the Windows Network I/O driver. KILF is Kaspersky internet and by the description looks like the Wireless network driver (fre_wnet_x86) In the very beginning of this thread you were asked to uninstall Kaspersky and use their removal tool. I don't know if you did, but the driver is still there.

    Acronis Snapshot driver is listed as a cause too. You are still having the same NTFS (Windows file system) errors.

    2 of the dumps have an error code of 0X7E, which in many cases is a hard drive/storage error. 2 of the dumps are Network related, I suspect are wireless problems.

    Please uninstall Kaspersky and use their removal tool to completely remove all of it and use the built in Windows Defender.

    Error code 0X3B is in many cases bad or corrupted Graphics drivers. Please update your graphics drivers. Download the new drivers from Nvidia, uninstall the old drivers then use Display Driver Uninstaller . Be sure while uninstalling to uninstall all of the Nvidia drivers and make sure to uninstall the Graphics driver last. Reboot and install the new drivers, but this time select Custom Install. Make sure the "Clean Install" box is checked, uncheck all parts of the install package except the Graphics driver and the PhysX driver. Install those 2 only.
      My Computer


  9. Posts : 31
    Microsoft Windows 10 64-bit 10240
    Thread Starter
       #59

    I thought we ruled out the OS thou... Since it crashed on a brand new install without anything installed
      My Computer


  10. Posts : 12,799
    Windows 11 Pro
       #60

    That was the indication. Above, I just showed what the dump files were reading. Try running the stress test with AIDA64. It is not a free program, but I believe there is a 30 day free trial. AIDA is what I use usually mostly. Be sure to keep a close watch on CPU temps. If the temp holds up, I would run it for a few hours at least.

    Have you run Furmark or Ungine Heaven? Try running the benchmark with Ungine Heaven using the Extreme presets. The set up looks like this.


    Attachment 61650

    See how those tests do.
      My Computer


 

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