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  1.    07 Dec 2015 #1
    Join Date : Dec 2015
    Posts : 8
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free

    Bsod - whea_uncorrectable_error


    Hello everyone.

    As stated in the title I am experiencing BSOD with the message "WHEA_UNCORRECTABLE_ERROR". The computer usually loads up to 100% and then restarts, but not always. Sometimes I will have to manually restart the computer.

    System Specs:
    i7-4790K
    Cooler Master Hyper 212 EVO
    ASRock Z97M Pro4
    Kingston HyperX Fury 8GB
    Samsung 850 EVO - 250GB
    WD Caviar Blue - 1TB
    Sapphire R9 390X
    EVGA SuperNOVA NEX 750W 80+ - Gold certified, fully-modular
    CD-DVD ROM - HL-DT-ST DVD+-RW GSA-H31N SCSI CdRom Device

    My computer crashes randomly when I'm working on Word, browsing the Web, or when gaming (although this may be a separate issue). I will add any more information necessary. The crashes between every 1 to 2 days.

    Thanks for your time.



    Attachment 52541
      My ComputerSystem Spec
  2.    09 Dec 2015 #2
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    Hi FLFisherman,

    Welcome to the 10forums.

    Please revert any overclocking back to stock while troubleshooting if there is any.

    Please check Intel for driver updates for the processor
    Driver Reference Table - intelppm.sys
    Code:
    7: kd> k
    Child-SP          RetAddr           Call Site
    ffffd000`fa90a6f8 fffff803`eda9f94f nt!KeBugCheckEx
    ffffd000`fa90a700 fffff803`ed46b374 hal!HalBugCheckSystem+0xcf
    ffffd000`fa90a740 fffff803`eda9fe3c nt!WheaReportHwError+0x258
    ffffd000`fa90a7a0 fffff803`edaa019c hal!HalpMcaReportError+0x50
    ffffd000`fa90a8f0 fffff803`edaa0088 hal!HalpMceHandlerCore+0xe8
    ffffd000`fa90a940 fffff803`edaa02c6 hal!HalpMceHandler+0xe4
    ffffd000`fa90a980 fffff803`edaa0450 hal!HalpMceHandlerWithRendezvous+0xce
    ffffd000`fa90a9b0 fffff803`ed370e7b hal!HalHandleMcheck+0x40
    ffffd000`fa90a9e0 fffff803`ed370c31 nt!KxMcheckAbort+0x7b
    ffffd000`fa90ab20 fffff800`451a2778 nt!KiMcheckAbort+0x171
    ffffd000`fa92a858 00000000`00000000 intelppm!MWaitIdle+0x18
      My ComputersSystem Spec
  3.    09 Dec 2015 #3
    Join Date : Dec 2015
    Posts : 8
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter

    I have not overclocked this system since I put it together, and there are no new updates according to the Intel Driver Update Utility.

    And thank you for the welcome. It's unfortunate I have to be here, but I appreciate the time you're taking for it.
      My ComputerSystem Spec
  4.    09 Dec 2015 #4
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling system and other used stuff.
    How to fill in your system specs:

      My ComputersSystem Spec
  5.    09 Dec 2015 #5
    Join Date : Dec 2015
    Posts : 8
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter

    Alright, I've updated my systems specs using the data provided by the tool. I also included the exact parts for any component not detected and/or specified by the tool.
      My ComputerSystem Spec
  6.    10 Dec 2015 #6
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    When have you build your system?
      My ComputersSystem Spec
  7.    10 Dec 2015 #7
    Join Date : Dec 2015
    Posts : 8
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter

    I built my PC in October of this year. My original OS was Windows 7. At some point in November I replaced my original processor, an i5, with the current i7. I also upgraded to Windows 10 around the same time. That's when the BSODs started.
      My ComputerSystem Spec
  8.    10 Dec 2015 #8
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    This probably isn't something you want to read, but it is very common with upgrades from Windows 7.
    Have you tried a clean install? With the upgrade several bugs may appear that causes system instability.
    The best and quickest solution is a clean install.
    Windows 10 - Clean Install - Windows 10 Forums
      My ComputersSystem Spec
  9.    10 Dec 2015 #9
    Join Date : Dec 2015
    Posts : 8
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter

    I will give that a try in a few weeks, after finals. What data will I lose, if any, when I do this?
      My ComputerSystem Spec
  10.    10 Dec 2015 #10
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    With a clean installation, you will lose all current data.
    To prevent important data loss, back-up the data you don't want to loose regularly.
      My ComputersSystem Spec

 
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