Windows 10: Hello, need real help with DriverPowerStateFailure with WIN 10 laptop

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  1.    09 Dec 2015 #11

    Hmmm. I have read that drivereasy is a good tool to use. Helps get all the up to date drivers. However, with this next laptop I am not going to use any of these things. I am leaving McAfee on and for the time being, I'll leave all the bloatware on as well. I will see what version of nvidia is installed and then go to toshiba and install their stuff.

    Do you think now that you read a dump file that it wasn't hardware issues but all driver issues on my old laptop? Still good you think to replace?
      My ComputerSystem Spec


  2. Posts : 12,505
    Windows 10 Pro
       09 Dec 2015 #12

    I think you need to get rid of that software, it is pure scam.
    There are many users who have been forced to do a clean install, due to the amount of bluescreens after using such software.
    They were tired of all the bluescreens, caused by drivers 'that had been updated' by such software. Unfortunately they didn't note the drivers that were updated.
      My ComputersSystem Spec

  3.    09 Dec 2015 #13

    Wow didn't know that, thx.

    Should be getting my laptop by later tonight. I'll let you know if it seems to work and if not, what the problems are. I am keeping my fingers crossed. Thx for all your help, you are great.
      My ComputerSystem Spec

  4.    10 Dec 2015 #14

    Hi Axe0,

    Okay so some good news so far. Got my replacement laptop and after installing chrome, I checked the driver version of nvidia on my laptop. It is the same one that is on toshiba's laptop 353.74. I knew it, once I read the pdf file yesterday on nvidia's supposed "new" driver version 359.06, it did not support my laptop with my 950M Graphics Card.

    So I have the correct driver thank heavens installed but here is the concern, immediately when my laptop loaded, Nvidia said it had a new update and driver to be installed. I didn't do it obviously. I am scared that NVIDIA will try to update this driver automatically and that will ruin my laptop.

    How can I disable NVIDIA from ever updating my drivers until I want them to? I tried to follow some instructions I read on the NVIDIA website but it wasn't accurate. I didn't have a preferences tab on the nvidia control panel to disable the updates.

    Also, I am noticing the blue circle coming on a lot. Is that because of unnecessary bloatware?

    Last thing Axe0, if Nvidia does install that new driver version I don't want, I know it won't let me reinstall an earlier version so what do I do? There is a way to get the right older version back on my laptop right?

    Thanks sir.
      My ComputerSystem Spec

  5.    10 Dec 2015 #15

    Hmmm, well I guess my excitement was short lived. I tried to open Chrome with my NVIDIA Card and it worked for 5 minutes, then it stopped responding and then it did the BSOD Driver Power State Failure. I am wondering if Chrome is the main problem but why wouldn't I be able to open it with my NVIDIA card?? Now did I ruin my computer and it is going to start doing the BSOD every 10 minutes?? I am sad now. What should I do Axe0?
      My ComputerSystem Spec


  6. Posts : 12,505
    Windows 10 Pro
       10 Dec 2015 #16

    Please make a screenshot of the blue circle, I haven't seen any ever.

    When you install the nvidia drivers from your manufacturer, it is recommended to use the custom settings so you are able to choose to only install the drivers. That would prevent the message of updates.

    When you want another driver, simply use DDU.
    Please uninstall everything of Nvidia graphics using Display Driver Uninstaller and install new drivers from your manufacturer. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
      My ComputersSystem Spec

  7.    10 Dec 2015 #17

    Should I get the dump file, cut and paste it and post it on here for you to look at?
      My ComputerSystem Spec


  8. Posts : 12,505
    Windows 10 Pro
       10 Dec 2015 #18

    When you get a bluescreen, just run the dm log collector and upload the zip.
    Copy/paste the content of the crash won't be very helpful.
      My ComputersSystem Spec

  9.    10 Dec 2015 #19

    Can you walk me step by step how to do this? I really am a novice at this and I don't know how. Thx Axe0
      My ComputerSystem Spec


  10. Posts : 12,505
    Windows 10 Pro
       10 Dec 2015 #20

    It is the same file you already ran from the BSOD Posting Instructions in the first post
    Attachment 52931
    BSOD Posting Instructions
      My ComputersSystem Spec


 
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