Windows 10: BSod Windows 10 Pro

  1.    05 Dec 2015 #1

    BSod Windows 10 Pro


    I am having a lot of problems with blue screens on a new pc I assembled from parts I bought.

    Firstly, this is the last event that always happen before a bluescreen:

    File System Filter 'npsvctrig' (10.0, ‎2015‎-‎07‎-‎10T05:14:31.000000000Z) has successfully loaded and registered with Filter Manager.

    I tested the ram memory using memtest86. It passed.

    I have a ssd + hard drive. The windows is installed on the ssd. However, I can certainly say that there are not faulty since I did some tests on them with a software and I also installed the windows on ssd and the harddisk, separately and unplugged the other when one was active. Blue screens happen regardless where I install the windows.

    I also did a test with a software on the processor. It seems like it came clean as well.

    My guess is that is a faulty driver, but I have no idea which one since I also updated the drivers for my motherboard manually by downloading them from the provider website.

    Attachment 52041

    Thank you.
      My System SpecsSystem Spec

  2.    06 Dec 2015 #2

    So far, I managed to pinpoint a driver that could be faulty. I received blue screens every time the verifier checked it. It was about a mouse driver, so I replaced it. Unfortunately, I had 1 more blue screen since then and it was: UNEXPECTED_KERNEL_MODE_TRAP

    I have no idea what does that indicate.
      My System SpecsSystem Spec

  3.    08 Dec 2015 #3

    I managed to find 1 of the 2 problems that was causing blue screens. It was a faulty mouse driver. Now that I got rid of that, I keep getting blue screens involving DRIVER_IRQL_NOT_LESS_OR_EQUAL and the faulty driver seems to be amd_ppm.sys

    I don't know how to fix this since I downloaded the latest driver for my amd graphics card..
      My System SpecsSystem Spec

  4. axe0's Avatar
    Posts : 11,049
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       10 Dec 2015 #4

    Hi demonstorm,

    FYI: Driver Reference Table - amdppm.sys

    I suggest to run the dm log collector again and upload the new zip.
    New additional data about the crashes will help
      My System SpecsSystem Spec

  5.    10 Dec 2015 #5

    Attachment 53001

    Now I know what that driver is referring to.

    I have the following voltages on my cpu (AMD FX 8350):

    CPU (core) Voltage: 1.425
    CPU NB Voltage: 1.55
    DRAM Voltage: 1.5
    NB Voltage: 1.11
    HT Voltage: 1.2

    I think the NB voltage is a bit too high, but I'm no expert, I'm only stating my opinion from what I read around the internet. People are saying that it should be a lot lower. If so, can you tell me the proper voltage?
      My System SpecsSystem Spec

  6. axe0's Avatar
    Posts : 11,049
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       10 Dec 2015 #6

    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
    I recommend to install a genuine copy of Windows.
    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
    Code:
      <ActivePartialProductKey>T83GX</ActivePartialProductKey>
      <ActiveProductKeyPid2>00331-10000-00001-AA325</ActiveProductKeyPid2>
      <OSVersion>10.0.10240.2.00010100.0.0.048</OSVersion>
      <ProductName>Windows 10 Pro</ProductName>
      <ProcessorArchitecture>x64</ProcessorArchitecture>
      <EditionId>Professional</EditionId>
      <BuildLab>10240.th1_st1.151104-1714</BuildLab>
      <TimeZone>GTB Standard Time(GMT+02:00)</TimeZone>
      <ActiveSkuId>2de67392-b7a7-462a-b1ca-108dd189f588</ActiveSkuId>
      <ActiveSkuDescription>Windows(R) Operating System, VOLUME_KMSCLIENT channel</ActiveSkuDescription>
      <ProductUniquenessGroups>55c92734-d682-4d71-983e-d6ec3f16059f</ProductUniquenessGroups>
      <ActiveProductKeyPKeyId>08e404fb-41f3-77ac-59ef-6e9f2d3f499d</ActiveProductKeyPKeyId>
      <ActiveProductKeyPidEx>03612-03311-000-000001-03-1033-10240.0000-3392015</ActiveProductKeyPidEx>
      <ActiveProductKeyChannel>Volume:GVLK</ActiveProductKeyChannel>
      <ActiveVolumeCustomerPid>03612-00142-152-410356-03-1033-10240.0000-0472014</ActiveVolumeCustomerPid>
      <OfflineInstallationId>051774530027946337612698441475939812148210020982699574250757686</OfflineInstallationId>
      <DomainJoined>false</DomainJoined>
    Forum rules
    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
      My System SpecsSystem Spec


 

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