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  1.    04 Dec 2015 #1
    Join Date : Dec 2015
    Posts : 8
    Windows 10 Pro

    BSOD when opening photoshop cs6 and corel videostudio X8


    I have nvidia geforce gt740m with latest driver 359.06 and intel hd graphics 4400. When opening photoshop cs6 and corel videostudio x8 I always got bsod DRIVER_IRQL_NOT_LESS_OR_EQUAL. I have tried almost all version of windows 10 nvidia driver like but still got bsod but when i disabled the nvidia graphics photoshop open normally.
    Here is the minidump
      My ComputerSystem Spec
  2.    05 Dec 2015 #2
    Join Date : Jun 2015
    Posts : 12,958
    Windows 10 Pro

    Hi SteveMatt,

    Welcome to the 10forums.

    Please remove IObit software and ASUS software.
    ASUS software is known for causing bluescreens and a company selling driver update programs isn't trustworthy because such software installs corrupted or wrong drivers. IObit also causes bluescreens with its programs.

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your manufacturer ASUS. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.

    Please test your memory, the 0x12B is caused by memory problems.



    BSOD when opening photoshop cs6 and corel videostudio X8 Diagnostic Test BSOD when opening photoshop cs6 and corel videostudio X8
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
      My ComputersSystem Spec
  3.    10 Dec 2015 #3
    Join Date : Dec 2015
    Posts : 8
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Hi SteveMatt,

    Welcome to the 10forums.

    Please remove IObit software and ASUS software.
    ASUS software is known for causing bluescreens and a company selling driver update programs isn't trustworthy because such software installs corrupted or wrong drivers. IObit also causes bluescreens with its programs.

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your manufacturer ASUS. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.

    Please test your memory, the 0x12B is caused by memory problems.



    BSOD when opening photoshop cs6 and corel videostudio X8 Diagnostic Test BSOD when opening photoshop cs6 and corel videostudio X8
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    I have delete all of iobit and asus software and uninstall everything of nvidia using ddu after that i tried to launch photoshop and got different bsod. After that i test the memory using memtest86 and found no error after that i tried to launch photoshop and corel videostudio and the bsod gone, it works perfectly but there was windows update and after i installed the windows update and restarted I got bsod again when open photoshopAttachment 52906
      My ComputerSystem Spec
  4.    11 Dec 2015 #4
    Join Date : Jun 2015
    Posts : 12,958
    Windows 10 Pro

    Are you using both your GPU's?

    Is the current installation an upgrade or a clean install?
      My ComputersSystem Spec
  5.    11 Dec 2015 #5
    Join Date : Dec 2015
    Posts : 8
    Windows 10 Pro
    Thread Starter

    Yes, i using both my gpu
    First i upgrade from windows 8.1 pro after that i decided to reset the pc
      My ComputerSystem Spec
  6.    11 Dec 2015 #6
    Join Date : Jun 2015
    Posts : 12,958
    Windows 10 Pro

    Please use only the default GPU and see how it goes.
      My ComputersSystem Spec
  7.    11 Dec 2015 #7
    Join Date : Dec 2015
    Posts : 8
    Windows 10 Pro
    Thread Starter

    If I only use the default graphic by disabline the nvidia photoshop opens normally, no bsod. But now the problem seems to be fixed. But every time i restarted the laptop and open photoshop the bsod come again, after restart from bsod and tried to open photoshop again the bsod gone. It's really strange.
      My ComputerSystem Spec
  8.    11 Dec 2015 #8
    Join Date : Jun 2015
    Posts : 12,958
    Windows 10 Pro

    The idea of switching between GPU's is awesome, but the implementation is just bad. Due to the bad implementation you get the crash.
      My ComputersSystem Spec
  9.    14 Dec 2015 #9
    Join Date : Dec 2015
    Posts : 8
    Windows 10 Pro
    Thread Starter

    I found out that the bsod only appears when the laptop is not charging when opening photoshop at first time after boot. If the laptop was charging photoshop open normally without bsod, but why ??
      My ComputerSystem Spec
  10.    14 Dec 2015 #10
    Join Date : Jun 2015
    Posts : 12,958
    Windows 10 Pro

    You're still using both GPU's?
      My ComputersSystem Spec

 
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