Windows 10: ntkrnlmp.exe bsod windows 10

  1.    03 Dec 2015 #1

    ntkrnlmp.exe bsod windows 10


    Hi!
    I've been getting BSOD for quite som time. i tried to analyse with WhoCrashed, and the message says that it was caused by ntkrnlmp.exe. I dont really know how to fix this problem, so i was hoping annyone could give me a hand.

    The BSOD sometime occurrs several times a day, and sometimes with days in between.

    Any tips would help!!

    I have deleted the empty file, sry
    Last edited by Hjortoter; 07 Dec 2015 at 17:58.
      My ComputerSystem Spec


  2. Posts : 11,531
    Windows 10 Pro
       05 Dec 2015 #2

    There are no dumps present in the zip.
    If you are using a program like Ccleaner please stop using it while troubleshooting.
    This because programs like Ccleaner remove dump files that are needed to troubleshoot.
    Or configure Ccleaner to not remove dump files:
      My ComputersSystem Spec


  3. Posts : 3
    Windows 10 Pro 64 bit
       05 Dec 2015 #3

    The same here:
    On Sat 05/12/2015 10:00:51 GMT your computer crashed

    crash dump file: C:\WINDOWS\Minidump\120515-6937-02.dmp
    This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
    Bugcheck code: 0xA (0xFFFFE00021D6F990, 0x2, 0x0, 0xFFFFF8004DAB4FCA)
    Error: IRQL_NOT_LESS_OR_EQUAL
    Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

    This is my configuration:
    Windows version: Windows 10 , 10.0, build: 10586
    Windows dir: C:\WINDOWS
    Hardware: MS-7885, MSI, X99A SLI Krait Edition (MS-7885)
    CPU: GenuineIntel Intel(R) Core(TM) i7-5930K CPU @ 3.50GHz Intel586, level: 6
    12 logical processors, active mask: 4095
    RAM: 68591247360 bytes total

    I hope somebody can help me solve this problem.

    Thank you

      My ComputerSystem Spec


  4. Posts : 11,531
    Windows 10 Pro
       05 Dec 2015 #4

    ClaudioP said: View Post
    The same here:
    On Sat 05/12/2015 10:00:51 GMT your computer crashed

    crash dump file: C:\WINDOWS\Minidump\120515-6937-02.dmp
    This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
    Bugcheck code: 0xA (0xFFFFE00021D6F990, 0x2, 0x0, 0xFFFFF8004DAB4FCA)
    Error: IRQL_NOT_LESS_OR_EQUAL
    Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

    This is my configuration:
    Windows version: Windows 10 , 10.0, build: 10586
    Windows dir: C:\WINDOWS
    Hardware: MS-7885, MSI, X99A SLI Krait Edition (MS-7885)
    CPU: GenuineIntel Intel(R) Core(TM) i7-5930K CPU @ 3.50GHz Intel586, level: 6
    12 logical processors, active mask: 4095
    RAM: 68591247360 bytes total

    I hope somebody can help me solve this problem.

    Thank you

    Please read BSOD Posting Instructions & How to upload files
      My ComputersSystem Spec


  5. Posts : 3
    Windows 10 Pro 64 bit
       05 Dec 2015 #5

    I hope I did everything properly.
    I used WHoCrashed.

    Thank you.
      My ComputerSystem Spec


  6. Posts : 11,531
    Windows 10 Pro
       05 Dec 2015 #6

    ClaudioP said: View Post
    I hope I did everything properly.
    I used WHoCrashed.

    Thank you.
    I suggest you read the instructions and create a new thread for your problem
    This so you help us help you better.
      My ComputersSystem Spec

  7.    10 Dec 2015 #7

    i was using Ccleaner, but i have uppdated the dumpfile
      My ComputerSystem Spec


  8. Posts : 11,531
    Windows 10 Pro
       10 Dec 2015 #8

    The new zip is the one from the first post I assume?
      My ComputersSystem Spec

  9.    11 Dec 2015 #9

    yeah, i replased the old file, with a file that should have dump files

    but juat in case here are some more dumpfiles:
      My ComputerSystem Spec


  10. Posts : 11,531
    Windows 10 Pro
       11 Dec 2015 #10

    If you are overclocking anything, revert back to stock while troubleshooting.
    Code:
    CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3503
    Please test the memory



    ntkrnlmp.exe bsod windows 10 Diagnostic Test ntkrnlmp.exe bsod windows 10
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    Code:
    Probably caused by : memory_corruption
    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling system and other used stuff.
    How to fill in your system specs:

      My ComputersSystem Spec


 

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