Windows 10: bsod bad_pool_caller Solved

  1.    02 Dec 2015 #1

    bsod bad_pool_caller

    have been having very very frequent bsod with the error bad_pool_caller.

    i'm not sure what details to add, but lmk. thanks.
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       04 Dec 2015 #2

    Hi sypris,

    Welcome to the 10forums.

    As a first step
    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with DriverEasy, please remove them as it may cause trouble.

    The most recent crashes are being caused by the network input/output system, this could mean the network drivers or programs trying to access the internet.
    I noticed you have a NETGEAR WNDA4100 N900 Wireless Dual Band USB Adapter.
    USB network adapters can be problematic, I suggest to disconnect this device while troubleshooting.
    Name	[00000018] NETGEAR WNDA4100 N900 Wireless Dual Band USB Adapter
    Adapter Type	Ethernet 802.3
    Product Type	NETGEAR WNDA4100 N900 Wireless Dual Band USB Adapter
    Installed	Yes
    PNP Device ID	USB\VID_0846&PID_9012\1.0
    Last Reset	12/2/2015 8:25 PM
    Index	18
    Service Name	netr28ux
    IP Address, fe80::d58a:1abf:39ff:4457
    IP Subnet, 64
    Default IP Gateway
    DHCP Enabled	Yes
    DHCP Server
    DHCP Lease Expires	12/9/2015 9:32 PM
    DHCP Lease Obtained	12/2/2015 9:32 PM
    MAC Address	‪20:E5:2A:68:45:3D‬
    Driver	c:\windows\system32\drivers\netr28ux.sys (, 2.10 MB (2,204,304 bytes), 7/10/2015 12:02 AM)
      My ComputersSystem Spec

  3.    04 Dec 2015 #3

    hey. i don't have a wifi card or anything and my computer is far from the router. i did, however, try a different usb wifi connector. different brand and everything.

    i uninstalled the netgear usb adapter and its drivers.
    i uninstalled the driver program, but i honestly hadn't used it to install anything. i was just using it to find what was out of date then went and found the drivers on my own.

    had a crash while running World of Warcraft on one monitor and full screen netflix on the other.

    attached is the minidump from today. idk if it helps.
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       05 Dec 2015 #4

    A full collection from the DM log collector is better :)
      My ComputersSystem Spec

  5.    05 Dec 2015 #5

    no problemo. attached is the requested file. thanks!
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       08 Dec 2015 #6

    Please update/reinstall your Realtek network driver and let me know how it goes :)
    Driver Reference Table - rt640x64.sys
    0: kd> k
    Child-SP          RetAddr           Call Site
    fffff800`f68e3f88 fffff800`f56f3f05 nt!KeBugCheckEx
    fffff800`f68e3f90 fffff800`489d91bf nt!ExFreePool+0x23d
    fffff800`f68e4070 fffff800`48b51cbe NETIO!NetioFreeMdl+0x2707f
    fffff800`f68e40c0 fffff800`489b1257 tcpip!FlpReturnNetBufferListChain+0x8e18e
    fffff800`f68e4110 fffff800`48ab68aa NETIO!NetioDereferenceNetBufferListChain+0xe7
    fffff800`f68e41c0 fffff800`48a72e3d tcpip!TcpFlushDelay+0x7a
    fffff800`f68e4250 fffff800`48a71e29 tcpip!TcpPreValidatedReceive+0x3ad
    fffff800`f68e4340 fffff800`48a71a22 tcpip!IppDeliverListToProtocol+0x59
    fffff800`f68e43f0 fffff800`48a70e74 tcpip!IppProcessDeliverList+0x62
    fffff800`f68e4460 fffff800`48a721b8 tcpip!IppReceiveHeaderBatch+0x214
    fffff800`f68e4560 fffff800`48ad36bf tcpip!IppFlcReceivePacketsCore+0x338
    fffff800`f68e4680 fffff800`48ad2d20 tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x25f
    fffff800`f68e4760 fffff800`f54fd925 tcpip!FlReceiveNetBufferListChainCalloutRoutine+0xc0
    fffff800`f68e4890 fffff800`48ac3f86 nt!KeExpandKernelStackAndCalloutInternal+0x85
    fffff800`f68e48e0 fffff800`488895d3 tcpip!FlReceiveNetBufferListChain+0xb6
    fffff800`f68e4960 fffff800`488e1e59 ndis!ndisMIndicateNetBufferListsToOpen+0x133
    fffff800`f68e4a20 fffff800`488e4023 ndis!ndisDoPeriodicReceivesIndication+0x3bd
    fffff800`f68e4b40 fffff800`488814bc ndis!ndisPeriodicReceivesWorker+0x63
    fffff800`f68e4b70 fffff800`f54d0e65 ndis!ndisPeriodicReceivesTimer+0xdc
    fffff800`f68e4c10 fffff800`f54d0540 nt!KiExecuteAllDpcs+0x275
    fffff800`f68e4d60 fffff800`f55d41a5 nt!KiRetireDpcList+0xe0
    fffff800`f68e4fb0 fffff800`f55d3fb0 nt!KxRetireDpcList+0x5
    ffffd000`e9f24ac0 00000000`00000000 nt!KiDispatchInterruptContinue
    0: kd> lmvm rt640x64
    start             end                 module name
    fffff800`4ab00000 fffff800`4abe5000   rt640x64   (deferred)             
        Image path: \SystemRoot\System32\drivers\rt640x64.sys
        Image name: rt640x64.sys
        Timestamp:        Thu Oct 01 12:34:33 2015 (560D0C39)
        CheckSum:         000F03D5
        ImageSize:        000E5000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  7.    12 Dec 2015 #7

    still having bsod after reinstalling that driver )''':

    it ran for a couple hours at a time running wow on one monitor, pandora on the other.
    crashed within maybe 30 minutes of running wow/netflix combo. idk if that matters.

    attached is the new file.
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       13 Dec 2015 #8

    Please disconnect the USB network adapters and see how it goes.
    Probably caused by : NETIO.SYS
    Name	[00000016] 802.11n USB Wireless LAN Card
    Adapter Type	Ethernet 802.3
    Product Type	802.11n USB Wireless LAN Card
    Installed	Yes
    PNP Device ID	USB\VID_148F&PID_7601\5&3879604A&0&1
    Last Reset	12/12/2015 10:06 AM
    Index	16
    Service Name	netr28ux
    IP Address, fe80::d13:eca6:3baa:4ed6
    IP Subnet, 64
    Default IP Gateway
    DHCP Enabled	Yes
    DHCP Server
    DHCP Lease Expires	12/19/2015 10:07 AM
    DHCP Lease Obtained	12/12/2015 10:07 AM
    MAC Address	‪24:05:0F:72:20:58‬
    Driver	c:\windows\system32\drivers\netr28ux.sys (, 2.10 MB (2,204,304 bytes), 7/10/2015 12:02 AM)
      My ComputersSystem Spec


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