Windows 10: Multiple BSODs Solved

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  1.    02 Dec 2015 #1

    Multiple BSODs


    Greetings,

    My computer has been plagued with BSODs for a very long time, I have tried many times to fix them and each time they seem to eventually come back; this is the situation. About a month ago I assumed I had sorted out the issue, but now within the past couples days my computer started to BSOD again (Two within the day I posted this). They are seemingly random; they happen when I'm playing games, when I'm browsing the web, when I'm doing nothing at all, and sometimes even when I shutdown my computer. I can goes days without incident or have multiple a day, but their error codes are also always different (Which is why I can't list the one I'm having, there is too many). The last time I tried to get help I was told that Google Chrome could be the issue, so I uninstalled that, but as stated they still returned. As a preliminary I have already checked to make sure my drivers are up to date, so that shouldn't be the issue, unless my system lies to me (Or I don't know what I'm doing and missed something). But anyway I digress; I would appreciate any and all help I can get to try and end this issue(s) once and for all.

    Thank you.

    Attachment 51629
      My ComputerSystem Spec


  2. Posts : 11,808
    Windows 10 Pro
       03 Dec 2015 #2

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Code:
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Update your Realtek network driver
    Driver Reference Table - Rtlh64.sys
    Code:
    ffffd001`d4feb1d8  fffff800`5215e110Unable to load image \SystemRoot\system32\DRIVERS\Rtlh64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for Rtlh64.sys
    *** ERROR: Module load completed but symbols could not be loaded for Rtlh64.sys
     Rtlh64+0x1e110
    1: kd> lmvm Rtlh64
    
    start             end                 module name
    fffff800`52140000 fffff800`521fc000   Rtlh64   T (no symbols)           
        Loaded symbol image file: Rtlh64.sys
        Image path: \SystemRoot\system32\DRIVERS\Rtlh64.sys
        Image name: Rtlh64.sys
        Timestamp:        Tue Mar 18 03:39:57 2014 (5327B1FD)
        CheckSum:         000C2FBA
        ImageSize:        000BC000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Uninstall Norton while troubleshooting and use Windows Defender as alternative.
    Norton/Symantec - Uninstall Completely - Windows 7 Help Forums
    Code:
    ffffd001`d4fea7c0  fffff800`4f61d200Unable to load image \??\C:\Program Files (x86)\Norton 
    360\NortonData\22.5.2.15\Definitions\IPSDefs\20151130.001\IDSvia64.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for IDSvia64.sys
    *** ERROR: Module load completed but symbols could not be loaded for IDSvia64.sys
     IDSvia64+0x9d200
      My ComputersSystem Spec

  3.    03 Dec 2015 #3

    Thank you greatly for the help! I have done everything you said to do. Is there anything else I should do; or shall we just wait and see what happens?
      My ComputerSystem Spec


  4. Posts : 11,808
    Windows 10 Pro
       03 Dec 2015 #4

    I choose the second option

    Test your system and try to produce a crash, if a bluescreen occurs run the dm log collector again and give some description of what you were doing and of what happened.
      My ComputersSystem Spec

  5.    04 Dec 2015 #5

    (Posting this from my phone)

    So I was unable to produce a BSOD, which isn't surprising based on how random they were. However, now this morning when turning on my computer it restarted twice by itself and now there is no visual display even when it comes on. So that's a thing. I'll probably just have to bring it into a shop since I have no way of testing; unless of course you know something?
      My ComputerSystem Spec


  6. Posts : 11,808
    Windows 10 Pro
       04 Dec 2015 #6

    Please add in your system specs your hard drive(s), cooling system and PSU.

    I can think of a few things that could cause a system to restart.
    Please make sure your PSU is properly connected and inside the case nothing is loosy.
    Please check for any dust, durt or anything else that doesn't belong there and remove it properly.
    Please make sure the cables of the monitor are proper connected.
      My ComputersSystem Spec

  7.    04 Dec 2015 #7

    I've updated my System Specs, and I've tried those suggestions, but it still won't show any visual display. It seems to turn on just fine, but the screen remains black. I know the screen isn't the issue because it still has power and visual display when I switch the input type; so at this point I believe it is probably an internal hardware issue.
      My ComputerSystem Spec


  8. Posts : 11,808
    Windows 10 Pro
       04 Dec 2015 #8

    Do you have something else to connect the monitor on? To find out if the monitor connection is faulty.
      My ComputersSystem Spec

  9.    05 Dec 2015 #9

    Well I checked my family's computers but all of theirs are too old and don't have the video plug that I need to test my monitor with. And I don't own another monitor to test my computer with.
      My ComputerSystem Spec


  10. Posts : 11,808
    Windows 10 Pro
       05 Dec 2015 #10

    I guess you also don't have another cable to try?
      My ComputersSystem Spec


 
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