Windows 10: BSOD and Drive (D)

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  1. Posts : 225
    Windows 10 Home 64-bit and ANDROID Lollipop
    Thread Starter
       03 Dec 2015 #11

    BSOD and (D)


    I hope this is what you want
      My ComputerSystem Spec


  2. Posts : 12,491
    Windows 10 Pro
       03 Dec 2015 #12

    In the event logs, nothing but
    Code:
    Event[4356]:
      Log Name: System
      Source: mbamchameleon
      Date: 2015-12-01T19:54:15.900
      Event ID: 61703
      Task: N/A
      Level: Information
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: HOME
      Description: 
    Mbamchameleon Failed to obtain file name information - C00000D4
    Nothing about any crash, the event logs is only going back to 2 days with only Malwarebytes.

    Have you used Ccleaner for cleaning your pc?
    If you are using a program like Ccleaner please stop using it while troubleshooting.
    This because programs like Ccleaner remove dump files that are needed to troubleshoot.
    Or configure Ccleaner to not remove dump files:
      My ComputersSystem Spec


  3. Posts : 225
    Windows 10 Home 64-bit and ANDROID Lollipop
    Thread Starter
       03 Dec 2015 #13

    I uploaded the requested log files here but they have not appeared. I will check again tomorrow and if they have not appeared, upload again.
      My ComputerSystem Spec


  4. Posts : 225
    Windows 10 Home 64-bit and ANDROID Lollipop
    Thread Starter
       04 Dec 2015 #14

    As you can see from this quote from an earlier post, it did have this at the back of my mind "should it produce something to submit to you or will it only do that after another BSOD?" Yes I had used CCleaner and other Cleaners.
    However, this morning I immediately got BSOD again, and again it was just the (D) drive that was scanned. I have downloaded / uploaded the files you want without have used any of my cleaning utilities, so this time I presume they will have the recorded the crash data you require.
      My ComputerSystem Spec


  5. Posts : 12,491
    Windows 10 Pro
       04 Dec 2015 #15

    Please upload the zip again, it is empty.
    Sometimes the files upload wrong unfortunately.
      My ComputersSystem Spec


  6. Posts : 225
    Windows 10 Home 64-bit and ANDROID Lollipop
    Thread Starter
       04 Dec 2015 #16

    BSOD and (D)


    Second attempt!
      My ComputerSystem Spec


  7. Posts : 225
    Windows 10 Home 64-bit and ANDROID Lollipop
    Thread Starter
       04 Dec 2015 #17

    BSOD and (D)


    SECOND attempt
      My ComputerSystem Spec


  8. Posts : 12,491
    Windows 10 Pro
       04 Dec 2015 #18

    Alright, try to use another uploader like dropbox, onedrive, google drive etc. to upload the file to and put a link of the shared file in your post.
      My ComputersSystem Spec


  9. Posts : 225
    Windows 10 Home 64-bit and ANDROID Lollipop
    Thread Starter
       04 Dec 2015 #19

    BSOD and (D)


    https://www.dropbox.com/home?select=..._121402_22.zip


    I hope this is OK! I will check back every so often in case there are still problems.
      My ComputerSystem Spec


  10. Posts : 12,491
    Windows 10 Pro
       04 Dec 2015 #20

    I think you did a copy/paste of the URL, right?
    If you have, right click the file you want to share, hover on 'share' and choose 'send link'.
    A pop-up of dropbox will show with a link, copy/paste that link in your post
      My ComputersSystem Spec


 
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