BSOD - BAD_POOL_HEADER every 30 min or so on new XPS 15 running win 10

  1. kkum's Avatar
    Posts : 4
    Windows 10
       #1

    BSOD - BAD_POOL_HEADER every 30 min or so on new XPS 15 running win 10


    I followed the rules on the BSOD posting instruction and posted my dump files in zip format below.
    Thanks in advance!
      My Computer

  2. axe0's Avatar
    Posts : 14,792
    Windows 10 Pro
       #2

    Please check your manufacturer Dell for driver updates.
    The Dell wireless 1830 802.11ac network driver has been flagged in every dump
    Code:
    *** WARNING: Unable to verify timestamp for bcmpciedhd63.sys
    *** ERROR: Module load completed but symbols could not be loaded for bcmpciedhd63.sys
    0: kd> lmvm bcmpciedhd63
    
    start             end                 module name
    fffff801`dc800000 fffff801`dcbff000   bcmpciedhd63 T (no symbols)           
        Loaded symbol image file: bcmpciedhd63.sys
        Image path: \SystemRoot\system32\DRIVERS\bcmpciedhd63.sys
        Image name: bcmpciedhd63.sys
        Timestamp:        Sat Sep 26 02:30:18 2015 (5605E71A)
        CheckSum:         0010B4E6
        ImageSize:        003FF000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computers

  3. kkum's Avatar
    Posts : 4
    Windows 10
    Thread Starter
       #3

    Yeah I actually figured that out too but I checked the driver on the Dell site and it was updated to the latest version. Do you think getting an older driver version will be a solution?

    Thanks
      My Computer

  4. axe0's Avatar
    Posts : 14,792
    Windows 10 Pro
       #4

    Please download the file and run it.
    It might be possible that the current driver has become corrupted, what is solved by installing the driver again.
      My Computers


 

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