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  1.    25 Nov 2015 #1
    Join Date : Nov 2015
    Posts : 6
    Windows 10 Pro x64 Build 10586

    Windows Driver Verifier BSOD


    So I have an old Alienware Aurora R1 and after about 5 years the liquid cooling tube burst and fried the motherboard. I figured it was time for an upgrade anyway, but I liked the case and didn't want to buy a new PC. So I got an ASRock Z97M Pro4 with an Intel Core-i5 4690K. I tried overclocking it and I would leave prime95 v26.6 running and it would be fine... until I came back and woke up the monitor. Then I'd get a BSOD (my first sign that it was something video card related). I'm still using the nvidia Geforce GTX 260 that came with the original PC because I don't really use it for gaming. After having other un-related problems, I formatted my system drive and did a fresh install of Windows 10. I tried to install the most recent drivers (v341.92), but Windows Update wasn't having that and replaced it with v341.74 (really not a fan of these mandatory "updates"). I reset the BIOS to the initial, un-overclocked configuration. Then I ran Driver Verifier and it immediately gave me a BSOD. I looked at the crash dump and I'm pretty sure the BSODs are video card-related, but I have no idea what the exact problem is or how to fix it. I haven't been getting BSODs except when running Driver Verifier or when overclocking my CPU. I've attached the minidump generated by driver verifier in the hopes that someone here can figure out how to fix this. Thanks.
    Last edited by Metaphorce; 29 Nov 2015 at 21:22.
      My ComputerSystem Spec
  2.    30 Nov 2015 #2
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    Hi Metaphorce,

    Welcome to the 10forums.

    Please uninstall everything of Nvidia graphics using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Code:
    ffffd001`fc34cf88  fffff800`545f02c0Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0x2c0
    2: kd> lmvm nvlddmkm
    start             end                 module name
    fffff800`545f0000 fffff800`55289000   nvlddmkm   (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Mon Jun 29 21:13:29 2015 (559198D9)
        CheckSum:         00C4F3E2
        ImageSize:        00C99000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec
  3.    01 Dec 2015 #3
    Join Date : Nov 2015
    Posts : 6
    Windows 10 Pro x64 Build 10586
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Hi Metaphorce,

    Welcome to the 10forums.

    Please uninstall everything of Nvidia graphics using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Code:
    ffffd001`fc34cf88  fffff800`545f02c0Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0x2c0
    2: kd> lmvm nvlddmkm
    start             end                 module name
    fffff800`545f0000 fffff800`55289000   nvlddmkm   (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Mon Jun 29 21:13:29 2015 (559198D9)
        CheckSum:         00C4F3E2
        ImageSize:        00C99000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    On my last Windows 10 installation, I tried using DDU and installing the 341.92 driver (just the graphics and PhysX) and after I was finished Windows Update automatically installed 341.74.
    This time after running DDU when I tried to install the 341.92 driver it just said "Installation Failed" and gave no other information (super helpful). I retried running it as an administrator and running it in compatibility mode and it still failed. So I tried completely removing the video card from my system (I'm currently using the Intel HD Graphics 4600 built into my motherboard) and then running Driver Verifier again. And it immediately gave me the BSOD with the "DRIVER_VERIFIER_DETECTED_VIOLATION" error again. So I've attached that crash dump.
      My ComputerSystem Spec
  4.    01 Dec 2015 #4
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    Why exactly are you enabling driver verifier?
    It shouldn't been needed unless it is for developing or there can't be any driver found.
      My ComputersSystem Spec
  5.    01 Dec 2015 #5
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    If I'm correct, a WinTV USB tuner driver has been flagged
    Driver Reference Table - hcw89.sys
    Please update the drivers for it.
    Code:
    ffffd001`0d10ef88  fffff800`059701f8Unable to load image \SystemRoot\system32\DRIVERS\hcw89.sys, Win32 error 0n2
    *** ERROR: Module load completed but symbols could not be loaded for hcw89.sys
     hcw89+0x1f8
    3: kd> lmvm hcw89
    start             end                 module name
    fffff800`05970000 fffff800`05af8080   hcw89      (no symbols)           
        Loaded symbol image file: hcw89.sys
        Image path: \SystemRoot\system32\DRIVERS\hcw89.sys
        Image name: hcw89.sys
        Timestamp:        Tue Jul 10 16:53:40 2012 (4FFC41F4)
        CheckSum:         001960F8
        ImageSize:        00188080
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec
  6.    01 Dec 2015 #6
    Join Date : Nov 2015
    Posts : 6
    Windows 10 Pro x64 Build 10586
    Thread Starter

    I've been following the instructions in this thread. I started using driver verifier because I was getting BSODs when overclocking (I reset the BIOS to the defaults before I started debugging) at voltages/speeds that shouldn't have caused crashes. And since driver verifier keeps giving me a BSOD immediately when I start up that means there is a problem with one or more of my drivers.
    I have a Hauppauge WinTV-HVR-2250 installed in a PCI slot. Could that be the problem? I'm not even using it, so I could take it out and see if driver verifier gives me a BSOD. In the previous section of the crash dump you quoted earlier, it said that there was an error with the nvidia nvlddmkm.sys file. Do you think a problem with the WinTV tuner could somehow also mess up my graphics card?
      My ComputerSystem Spec
  7.    01 Dec 2015 #7
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    I think the Hauppauge WinTV-HVR-2250 is the cause of the crashes and caused the nvidia driver to be flagged.
    That is for me how it looks like at the moment.
      My ComputersSystem Spec
  8.    01 Dec 2015 #8
    Join Date : Nov 2015
    Posts : 6
    Windows 10 Pro x64 Build 10586
    Thread Starter

    So I installed the latest driver for the WinTV-HVR-2250 and ran driver verifier again. I've attached the new crash dump. This time - according to BlueScreenView.exe - dfx12x64.sys caused the BSOD. This is driving me crazy.
      My ComputerSystem Spec
  9.    01 Dec 2015 #9
    Join Date : Nov 2015
    Posts : 6
    Windows 10 Pro x64 Build 10586
    Thread Starter

    I took the WinTV card out of my computer and ran driver verifier again but didn't have it check dfx12x64.sys. Still got an immediate BSOD which BlueScreenView reported as being caused by wdcsam64.sys. Ran driver verifier again and didn't have it check either of those two, this time I got a BSOD that BlueScreenView reported as being caused by rtwlanu.sys (I've included that crash dump - the previous one got deleted when I had to use system restore to disable driver verifier). Ran driver verifier again and excluded all 3 of those from the list of drivers to check and finally didn't get a BSOD. So what the heck does that mean? Driver verifier's given me BSODs for 5 different drivers now. I'm about to just give up and go back to Windows 7.
      My ComputerSystem Spec
  10.    02 Dec 2015 #10
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    It simply means you need to update your drivers once in a while.

    I'll let ya know what drivers they are, later
      My ComputersSystem Spec

 
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