Windows 10: BSOD... issues

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  1.    27 Nov 2015 #11

    Memtest86+ results back- 13 passes and no errors. I was about ready to close it, as it looked like the Nvidia drivers were the problem, but I just had two back to back crashes. One about a minute post start up directly after finishing Memtest, and one immediately after I started up and logged back in after the BSOD. Log attached.
    Very weird.
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,725
    Windows 10 Pro
       28 Nov 2015 #12

    Try booting in safe mode and see if the problem still persist.
    If the problem persist, it is usually a hardware/hardware driver problem of the first rank (motherboard, PSU, CPU, HDD/SSD, chipset, cabling etc).
    If the problem does NOT persist, it is a software problem or hardware driver that isn't loaded in safe mode.
      My ComputersSystem Spec

  3.    01 Dec 2015 #13

    So, have not been able to replicate in a BSOD is in safe mode. But, honestly, they're so sporadic, I don't know whether or not that's just because I haven't run into a random one, or it's clear. Actually didn't have any for several days, and then my brother had several in a row today.
    I have noticed that it seems *significantly* more likely for me to have another BSOD immediately following an earlier one- in at most 90 seconds after I log in. The pattern seems to continue until either runs fine(more rare) or I do a full shutdown and leave it off for a few seconds.
    I'll do some more testing in safe mode. It usually only bsods under load, any suggestions for testing that is safe mode friendly?
      My ComputerSystem Spec

  4.    01 Dec 2015 #14

    Ok. Actually did a minute amount of research (was being sooo lazy) and found a passable stress test program, was able to replicate a BSOD in safe mode. Running HeavyLoad and a whole bunch of Chrome tabs.
    Log file attached.
    Last edited by SSMcD; 01 Dec 2015 at 12:44. Reason: Forgot to actually attach log file.
      My ComputerSystem Spec

  5. axe0's Avatar
    Posts : 13,725
    Windows 10 Pro
       01 Dec 2015 #15

    Do you also get a crash when only running Chrome or HeavyLoad?
    With Chrome, just 1 tab prefered.
      My ComputersSystem Spec

  6.    06 Dec 2015 #16

    I have, unfortunately, not been able to replicate a crash with just Chrome or HeavyLoad running. Neither have I been able to replicate a crash with HeavyLoad running and a single chrome tab open. Frustrating.
    It's been crashing on and off for the last couple days, of course while I have been trying to actually use it. I had a particularly bad incident after I got home from work today, it BSOD'd initially, tried to automatically restart, and got stuck in a loop where it would start booting, crash, start button, and then crash again. Did this about 7 times until I manually powered the computer off, and tried to restart, after letting it sit for about 30 seconds. It started to boot up, and then proceeded to BSOD. Haven't been able to get it back on yet to get the dump logs, hopefully I'll have more success in the morning.
      My ComputerSystem Spec

  7. axe0's Avatar
    Posts : 13,725
    Windows 10 Pro
       06 Dec 2015 #17

    Regarding Chrome and HeavyLoad, it sounds like a memory issue, that the system can't handle a lot of activity in 1 program or a bug in Chrome when a lot of tabs are open.
      My ComputersSystem Spec

  8.    06 Dec 2015 #18

    That's what I was initially thinking. It's just odd that it doesn't consistently crash when I use a lot of memory, the error seems to persist between boots, and Memtest passed with no problems.
    I attached a screenshot of one of my HeavyLoad sessions. It would load the CPU fine, and then the memory usage would ramp up almost to capacity: and just sit there. Ran fine for about 45 minutes, and then I cut the test because I had to leave the house.
    Also, log from my latest looping crash attached.
      My ComputerSystem Spec

  9. axe0's Avatar
    Posts : 13,725
    Windows 10 Pro
       06 Dec 2015 #19

    There are many different error codes.
    Everything below, some are a lot returning in different error codes, make me believe it is a hard drive, or something overheated on the motherboard.
    What is the temp of the CPU when under load?

    BSOD... issues Diagnostics Test BSOD... issues

    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Run chkdsk
    Disk Check - Windows 7 Help Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are
    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.

    FOLLOWUP_NAME:  MachineOwner
    IMAGE_NAME:  hardware
    IMAGE_VERSION:  10.0.10240.16590
    STACK_COMMAND:  .cxr 0xffffd00023776f50 ; kb
    MODULE_NAME: hardware
    IMAGE_VERSION:  10.0.10240.16590
    IMAGE_NAME:  memory_corruption
    4: kd> !errrec ffffe000854c7028
    Common Platform Error Record @ ffffe000854c7028
    Record Id     : 01d12fb38e7631d1
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 12/6/2015 4:52:44 (UTC)
    Flags         : 0x00000000
    Section 0     : Processor Generic
    Descriptor    @ ffffe000854c70a8
    Section       @ ffffe000854c7180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Data Write
    Flags         : 0x00
    Level         : 1
    CPU Version   : 0x0000000000100fa0
    Processor ID  : 0x0000000000000004
    Instr Pointer : 0x0x0000000023d4e09f
    Section 1     : x86/x64 Processor Specific
    Descriptor    @ ffffe000854c70f0
    Section       @ ffffe000854c7240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    Local APIC Id : 0x0000000000000004
    CPU Id        : a0 0f 10 00 00 08 06 04 - 09 20 80 00 ff fb 8b 17
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    Proc. Info 0  @ ffffe000854c7240
    Section 2     : x86/x64 MCA
    Descriptor    @ ffffe000854c7138
    Section       @ ffffe000854c72c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    Error         : DCACHEL1_DWR_ERR (Proc 4 Bank 0)
      Status      : 0xb423200041000145
      Address     : 0x000000029f094500
      Misc.       : 0x0000000000000000
    4: kd> k
    Child-SP          RetAddr           Call Site
    ffffd000`eefb9e88 fffff801`efbd2ea9 nt!KeBugCheckEx
    ffffd000`eefb9e90 fffff801`efbd16c8 nt!KiBugCheckDispatch+0x69
    ffffd000`eefb9fd0 fffff801`efad3668 nt!KiPageFault+0x248
    ffffd000`eefba160 fffff801`efe9a279 nt!MmUnmapViewInSystemCache+0x428
    ffffd000`eefba480 fffff801`efaab3a2 nt!CcUnmapVacb+0xa9
    ffffd000`eefba4c0 fffff801`efab0d7c nt!CcUnmapVacbArray+0x212
    ffffd000`eefba530 fffff801`efe9c04c nt!CcGetVirtualAddress+0x45c
    ffffd000`eefba5e0 fffff801`efaae28e nt!CcMapAndCopyFromCache+0x7c
    ffffd000`eefba680 fffff801`c55c6917 nt!CcCopyReadEx+0xfe
    ffffd000`eefba6f0 fffff801`c4d858b5 NTFS!NtfsCopyReadA+0x217
    ffffd000`eefba980 fffff801`c4d82f1d FLTMGR!FltpPerformFastIoCall+0x135
    ffffd000`eefba9e0 fffff801`c4db32d9 FLTMGR!FltpPassThroughFastIo+0xbd
    ffffd000`eefbaa40 fffff801`efea8bf8 FLTMGR!FltpFastIoRead+0x159
    ffffd000`eefbaae0 fffff801`efbd2b63 nt!NtReadFile+0x418
    ffffd000`eefbabd0 00007fff`aecf355a nt!KiSystemServiceCopyEnd+0x13
    00000096`3d4cf2d8 00000000`00000000 0x00007fff`aecf355a
      My ComputersSystem Spec

  10.    06 Dec 2015 #20

    I've disconnected my storage drive while I've been testing, so the SSD is the only drive I have at the moment.
    Ran Chkdisk and HDTune, results attached.
    Also, ran HeavyLoad, grabbed temp results with HWMonitor. Maxing out at 99 degrees Celsius. Screenshot and text log attached.
      My ComputerSystem Spec

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