Windows 10: BSOD code 0x133 caused by hal.dll & ntsokrnl.exe

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  1.    22 Nov 2015 #1

    BSOD code 0x133 caused by hal.dll & ntsokrnl.exe


    I'm running a genuine MSDN copy of Windows 10 Enterprise. Recently from past month, the laptop has started behaving weirdly. Earlier the issue was that it would hang and after waiting hours I had to shut it down forcibly and then when re-starting, it would show 'lenovo' on starting and would then go blank for next 5-10 mins and then the user login page would come.
    Just from the past week, I've been started getting BSOD too, the error was "DFC_WATCHDOG_VIOLATION". Also to add, 50% of the times, when I login into the computer, it would be frozen state and if luckily the task manager got open, it would show disk usage as 100%!

    I'm attaching the BSOD's dump file, which point that hal.dll could be at mistake. I would like you to please let me know how to fix this error!
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,720
    Windows 10 Pro
       23 Nov 2015 #2

    You are required to remove every bypass/crack on your system before support may given. We don't give support with piracy
    Code:
    127.0.0.1                   activate.adobe.com
    127.0.0.1                   practivate.adobe.com
    127.0.0.1                   lmlicenses.wip4.adobe.com
    127.0.0.1                   lm.licenses.adobe.com
    127.0.0.1                   na1r.services.adobe.com
    127.0.0.1                   hlrcv.stage.adobe.com
    Forum rules
    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit installations on system is unreliable and most analysts won't try it.
      My ComputersSystem Spec

  3.    23 Nov 2015 #3

    axe0 said: View Post
    You are required to remove every bypass/crack on your system before support may given. We don't give support with piracy
    Code:
    127.0.0.1                   activate.adobe.com
    127.0.0.1                   practivate.adobe.com
    127.0.0.1                   lmlicenses.wip4.adobe.com
    127.0.0.1                   lm.licenses.adobe.com
    127.0.0.1                   na1r.services.adobe.com
    127.0.0.1                   hlrcv.stage.adobe.com
    Forum rules


    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit installations on system is unreliable and most analysts won't try it.
    I've removed the all the pirated softwares related to adobe and others (just 1-2 more were there). Do i now need to make a new thread or will I be shown way in this itself? :)
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,720
    Windows 10 Pro
       23 Nov 2015 #4

    To prevent confusion with the bypasses, I would like you to upload a new zip file :)
      My ComputersSystem Spec

  5.    23 Nov 2015 #5

    Please find attached the updated file.
      My ComputerSystem Spec

  6.    23 Nov 2015 #6

    Also to add, I've updated my BIOS just yesterday, after seeing that DPC_Violation is also caused by BIOS, to the latest version that Lenovo offers.
      My ComputerSystem Spec

  7. axe0's Avatar
    Posts : 13,720
    Windows 10 Pro
       23 Nov 2015 #7

    Check Lenovo for driver updates
    The touchpad driver has been flagged
    More info about the driver: Driver Reference Table - SynTP.sys
    Code:
    *** WARNING: Unable to verify timestamp for SynTP.sys
    *** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
    0: kd> lmvm SynTP
    
    start             end                 module name
    fffff800`b6440000 fffff800`b64dc000   SynTP    T (no symbols)           
        Loaded symbol image file: SynTP.sys
        Image path: \SystemRoot\system32\DRIVERS\SynTP.sys
        Image name: SynTP.sys
        Timestamp:        Wed Jul 08 21:51:33 2015 (559D7F45)
        CheckSum:         0009FD0A
        ImageSize:        0009C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  8.    23 Nov 2015 #8

    axe0 said: View Post
    Check Lenovo for driver updates
    The touchpad driver has been flagged
    More info about the driver: Driver Reference Table - SynTP.sys
    Code:
    *** WARNING: Unable to verify timestamp for SynTP.sys
    *** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
    0: kd> lmvm SynTP
    
    start             end                 module name
    fffff800`b6440000 fffff800`b64dc000   SynTP    T (no symbols)           
        Loaded symbol image file: SynTP.sys
        Image path: \SystemRoot\system32\DRIVERS\SynTP.sys
        Image name: SynTP.sys
        Timestamp:        Wed Jul 08 21:51:33 2015 (559D7F45)
        CheckSum:         0009FD0A
        ImageSize:        0009C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Updating it now and will get back if any issue occurs in next 2-3 days. Thanks for pointing out.
      My ComputerSystem Spec

  9.    25 Nov 2015 #9

    axe0 said: View Post
    Check Lenovo for driver updates
    The touchpad driver has been flagged
    More info about the driver: Driver Reference Table - SynTP.sys
    Code:
    *** WARNING: Unable to verify timestamp for SynTP.sys
    *** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
    0: kd> lmvm SynTP
    
    start             end                 module name
    fffff800`b6440000 fffff800`b64dc000   SynTP    T (no symbols)           
        Loaded symbol image file: SynTP.sys
        Image path: \SystemRoot\system32\DRIVERS\SynTP.sys
        Image name: SynTP.sys
        Timestamp:        Wed Jul 08 21:51:33 2015 (559D7F45)
        CheckSum:         0009FD0A
        ImageSize:        0009C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    The laptop is in a better state than before and no more BSODs yet. However, I've got other problems now. If I restart the laptop then it would take almost 10-15 minutes during the startup whereas, if I shut it down and then start it manually, then it won't take that much time and would be open in less than 1 minute. Another problem is specific to Firefox browser, whenever I come through a page that has youtube videos embedded into it, the browser will hang and show me a popup saying shockwave player is unresponsive; or it may even cause the whole Laptop to hang and then I have to forcibly shut it down. And then on the next startup, it would take almost 15 minutes to boot up.

    Any idea on how to fix this issue?
      My ComputerSystem Spec

  10. axe0's Avatar
    Posts : 13,720
    Windows 10 Pro
       25 Nov 2015 #10




    BSOD code 0x133 caused by hal.dll & ntsokrnl.exe Diagnostics Test BSOD code 0x133 caused by hal.dll & ntsokrnl.exe
     System File Check

    Please try following:
    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
      My ComputersSystem Spec


 
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