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  1.    22 Nov 2015 #1
    Join Date : Nov 2015
    Posts : 7
    windows 10 build 10576

    random BSOD usually 5-10min only at gaming "win32kbase.sys".


    hi, my system specs less relevant here,they are more then enough to play any game at ultra high settings with no problem, no temp heat problems at all. my system is extremely cool.
    the problem is when i play for example the new assassins creed syndicate it crashes after 3-7min randomly.
    when i play starcraft 2 for example there is no such problem even when i play it for more then 5 hours.
    it show me BSOD with SYSTEM_SERVICE_EXCEPTION(win32kbase.sys) and pc reboots.
    i didnt had this error before upgrading to win10 build 10586, it worked fine with build 10576.
    i did a format and returned the build 10576 and the problem is unfortunately camed to the build 10576 to.
    dont have idea why its happening! before the build 10576 i had some older build 10568, and this build had this problem to.
    every BSOD problem i have it always a "win32kbase.sys".
    any help will be appreciated! thanks.
    here are the logs archive.
    Last edited by roni; 22 Nov 2015 at 01:09.
      My ComputerSystem Spec
  2.    22 Nov 2015 #2
    Join Date : Nov 2015
    Posts : 7
    windows 10 build 10576
    Thread Starter

    i already did a memory diagnostic test and everything is 100% Ok with memory. the OS is installed on my 32gb SSD and maybe my SSD is not a 100% Ok but still.. if the SSD had problems i think the BSOD was not only in games.. all my games are installed on my others SSD's like 128gb and 256gb.. the OS is in a separated SSD. so just for you to know.
      My ComputerSystem Spec
  3.    22 Nov 2015 #3
    Join Date : Nov 2015
    Posts : 7
    windows 10 build 10576
    Thread Starter

    Any help?
      My ComputerSystem Spec
  4.    23 Nov 2015 #4
    Join Date : Nov 2015
    Posts : 7
    windows 10 build 10576
    Thread Starter

    please help me
      My ComputerSystem Spec
  5.    23 Nov 2015 #5
    Join Date : Jun 2015
    Posts : 12,958
    Windows 10 Pro

    Responding to your thread removed your thread from the unanswered threads lists what gave us the appearance you were receiving help.
    Read my sig for requesting help without bumping your thread for next time.

    Please use the tool again and upload a new zip file.
    Also, when a new bluescreen occurs and you upload a new zip file, please give some description of what you were doing and what happened. The description helps with indications to find a patern for the cause(s).
      My ComputersSystem Spec
  6.    23 Nov 2015 #6
    Join Date : Nov 2015
    Posts : 7
    windows 10 build 10576
    Thread Starter

    so sorry about the self threading, i didnt know. anyway i uploaded a new zip file with the tool.
    is there a option to delete my self threads?
    the issue was happened while i played a game assassins creed syndicate and suddenly there was a BSOD with
    SYSTEM_SERVICE_EXCEPTION win32kbase.sys
    it happened after 5 min at the game.
      My ComputerSystem Spec
  7.    24 Nov 2015 #7
    Join Date : Jun 2015
    Posts : 12,958
    Windows 10 Pro

    You are running a KMS activation on a Windows 10 Pro system. KMS activation is only used by organisations for enterprise versions.
    KMS activation on other versions can only be used with a crack what makes the installation counterfeit.
    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
    Code:
      <ActivePartialProductKey>T83GX</ActivePartialProductKey>
      <ActiveProductKeyPid2>00331-10000-00001-AA432</ActiveProductKeyPid2>
      <OSVersion>10.0.10586.2.00010100.0.0.048</OSVersion>
      <ProductName>Windows 10 Pro</ProductName>
      <ProcessorArchitecture>x64</ProcessorArchitecture>
      <EditionId>Professional</EditionId>
      <BuildLab>10586.th2_release.151029-1700</BuildLab>
      <TimeZone>Jerusalem Standard Time(GMT+02:00)</TimeZone>
      <ActiveSkuId>2de67392-b7a7-462a-b1ca-108dd189f588</ActiveSkuId>
      <ActiveSkuDescription>Windows(R) Operating System, VOLUME_KMSCLIENT channel</ActiveSkuDescription>
      <ProductUniquenessGroups>55c92734-d682-4d71-983e-d6ec3f16059f</ProductUniquenessGroups>
      <ActiveProductKeyPKeyId>08e404fb-41f3-77ac-59ef-6e9f2d3f499d</ActiveProductKeyPKeyId>
      <ActiveProductKeyPidEx>03612-03311-000-000001-03-1033-10586.0000-3272015</ActiveProductKeyPidEx>
      <ActiveProductKeyChannel>Volume:GVLK</ActiveProductKeyChannel>
      <ActiveVolumeCustomerPid>55041-00206-271-775739-03-1033-7601.0000-3332013</ActiveVolumeCustomerPid>
      <OfflineInstallationId>305317101419853574385572285157062340302494054397109462420582802</OfflineInstallationId>
      <DomainJoined>false</DomainJoined>
    I recommend to clean install a genuine copy of Windows.
    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
      My ComputersSystem Spec
  8.    24 Nov 2015 #8
    Join Date : Nov 2015
    Posts : 7
    windows 10 build 10576
    Thread Starter

    Realy??? Are you serious? Only cause it is a kms activated so there Is a bsod of that?
      My ComputerSystem Spec
  9.    24 Nov 2015 #9
    Join Date : Jun 2015
    Posts : 12,958
    Windows 10 Pro

    You're missing the point.
    Because you have a cracked activation we won't give support.

    It does NOT mean it is the cause, it only means the troubleshooting process could be impossible difficult.
      My ComputersSystem Spec
  10.    24 Nov 2015 #10
    Join Date : Nov 2015
    Posts : 7
    windows 10 build 10576
    Thread Starter

    No problem then, I will deactivate the windows and then make a new file with the tool. Thanks anyway, I understand that.
      My ComputerSystem Spec

 
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