Windows 10: Setting a World Record for Most BSoD's Within a Week (HELP)

  1.    21 Nov 2015 #1

    Setting a World Record for Most BSoD's Within a Week (HELP)

    Attachment 49840

    Updated: dumpfile - Attachment 49932
    Hi everyone,

    So, last week, I built this gaming PC with me installing windows 10 on it. Ever since I got it running and starting playing games such as fallout 4, my PC has picked up the hobby of crashing on me. I've had several different types of error codes over the past week such as CRITICAL_PROCESS_DIED, IRQL_NOT_LESS_OR_EQUAL, and MEMORY_MANAGEMENT. Before I went ahead and reset my PC recently, BlueScreenViewer picked up that my driver ntoskrnl.exe was causing majority of the BSoD's. I recently reset my PC so therefore those minidump files from before are now gone (I know. I shouldn't of. But maybe I'll get more BSoD's, which is a terrible thing to say, and will lead to more information about what's going on). But, I do have one file from when it crashed on me recently while playing fallout 4. I can browse the internet and do other non-gaming activity with ease. No crashes or anything. So, one would think that it might be my graphics card driver. I BlueScreenViewed my .dmp file and it revealed that the driver "dxgmms2.sys" (Which I believe is DirectX) caused the crash with the error code "SYSTEM_THREAD_EXCEPTION_NOT_HANDLED" I've ran SFC and it showed nothing. Also, ran memtest which also showed nothing. Beforehand, I thought it was the most recent windows updates that caused my PC to crash since I did at one point play Fallout 4 with no issues for about 4 hours until thenAttachment 49840 windows update practically forced the new updates on my computer. Which then led to a BSoD while playing the game. I've just been doing the guessing game for the past week and obviously it has a 0% successful rate. So, please, someone help me. This wasn't a cheap build and I'm trying to keep my self from getting stressed out from the fact that I built a busted expensive PC. I won't give up hope though. There is always a way to fix these issues. There has to be. Just a extremely difficult task. Again, HELP.
    Last edited by RyeFlex; 22 Nov 2015 at 10:12.
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       23 Nov 2015 #2

    Hi RyeFlex,

    Welcome to the 10forums.

    Many different errors are an indication of lower level problems with the system.
    A quote of the usual causes by @usasma
    They are usually caused by one of these things (the list is not in any sort of order):
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - dirt/dust/hair/fur/crud inside the case. Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
    - missing Windows Updates
    - compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).
    I strongly suggest to run diagnostics test for your hardware.
    Hardware Diagnostics

    Below are shortened stacks about the GPU video memory and the hard drive.
    This usually points to hardware problems.
    1: kd> k
    Child-SP          RetAddr           Call Site
    ffffd001`0cef7d78 fffff800`881bf79d dxgmms2!VIDMM_PAGE_TABLE_BASE::IsResident
    ffffd001`0cef7d80 fffff800`881bf591 dxgmms2!VIDMM_PAGE_TABLE::EvictPageTable+0x15
    ffffd001`0cef7dc0 fffff800`881c3dd4 dxgmms2!VIDMM_PAGE_DIRECTORY::EvictPageDirectory+0x14d
    ffffd001`0cef7eb0 fffff800`881c364c dxgmms2!VIDMM_PAGE_DIRECTORY::UncommitVirtualAddressRange+0x720
    ffffd001`0cef8060 fffff800`881af509 dxgmms2!CVirtualAddressAllocator::UncommitVirtualAddressRange+0x78
    ffffd001`0cef80d0 fffff800`881af6d8 dxgmms2!VIDMM_GLOBAL::MakeOneVirtualAddressRangeNotResident+0xfd
    ffffd001`0cef8560 fffff800`881cf528 dxgmms2!VIDMM_GLOBAL::MakeVirtualAddressRangeNotResident+0x50
    ffffd001`0cef85a0 fffff800`8818fd25 dxgmms2!VIDMM_MEMORY_SEGMENT::EvictResource+0x10e8
    ffffd001`0cef87a0 fffff800`8819531b dxgmms2!VIDMM_GLOBAL::ProcessDeferredCommand+0x925
    ffffd001`0cef8940 fffff800`88198ebd dxgmms2!VIDMM_WORKER_THREAD::ProcessPendingTerminations+0xa3
    ffffd001`0cef89f0 fffff802`67f626d8 dxgmms2!VIDMM_WORKER_THREAD::Run+0x9c1
    ffffd001`0cef8b00 fffff802`67fced06 nt!PspSystemThreadStartup+0x58
    ffffd001`0cef8b60 00000000`00000000 nt!KiStartSystemThread+0x16
    3: kd> k
    Child-SP          RetAddr           Call Site
    ffffd000`22825b38 fffff803`751575a9 nt!KeBugCheckEx
    ffffd000`22825b40 fffff803`75155dc8 nt!KiBugCheckDispatch+0x69
    ffffd000`22825c80 fffff803`75051d85 nt!KiPageFault+0x248
    ffffd000`22825e10 fffff803`750dab50 nt!MiInsertPageInFreeOrZeroedList+0x265
    ffffd000`22825ef0 fffff803`7501d925 nt!MiInsertLargePageInFreeOrZeroList+0xe0
    ffffd000`22825f40 fffff803`7501d42a nt!MiGetFreeOrZeroPage+0x425
    ffffd000`22825fc0 fffff803`75010aa1 nt!MiGetPage+0x7a
    ffffd000`22826030 fffff803`7500fc29 nt!MmCopyToCachedPage+0x8a1
    ffffd000`228261f0 fffff803`750db61a nt!CcMapAndCopyInToCache+0x279
    ffffd000`228262e0 fffff801`01808ce8 nt!CcCopyWriteEx+0x1ca
    ffffd000`22826380 fffff801`01807dc7 NTFS!NtfsCommonWrite+0xc88
    ffffd000`22826620 fffff801`00bf51c4 NTFS!NtfsFsdWrite+0x1d7
    ffffd000`228266e0 fffff801`00bf3a16 FLTMGR!FltpLegacyProcessingAfterPreCallbacksCompleted+0x2a4
    ffffd000`22826760 fffff803`7542072b FLTMGR!FltpDispatch+0xb6
    ffffd000`228267c0 fffff803`7541f780 nt!IopSynchronousServiceTail+0x16b
    ffffd000`22826890 fffff803`75157263 nt!NtWriteFile+0x680
    ffffd000`22826990 00007ffd`01fd35ca nt!KiSystemServiceCopyEnd+0x13
    00000017`4155b9a8 00000000`00000000 0x00007ffd`01fd35ca
    Last edited by axe0; 24 Nov 2015 at 09:22.
      My ComputersSystem Spec


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