Windows 10: Driver_Power_State_Failure BSOD

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  1.    19 Nov 2015 #1

    Driver_Power_State_Failure BSOD


    So ive spend multiple hours a night the last week or so trying to resolve this problem. The BSOD is a repeatable one for me, as far as i know ive not had and random ones, only crashes due to the repeatable offense. When i play a game, if i alt tab out of it to do other things i get a DRIVER_POWER_STATE_FAILURE BSOD if im tabbed for more than a few moments. Occasionally the crash happens while i am tabbed, but more often it occurs when i try to return to the game. The computer locks up, sounds goes on a mini loop where its stuck as well, and after about... 1-3 minutes it cuts away to the BSOD itself. Ive tried updating all my devices' drivers in the device manage one at a time, handpicking "more stable ones" (with Nvidia), reinstating the factory drivers from the disc, viewing the dump files with whocrashed (just says the analysis since its the free version), looked up multiple iterations of the crash through google for answers and nothing has fixed the problem. Ive had the computer less than 30 days, new from sager. Id like to have this machine work properly. Assuming it is in fact a driver, ive been struggling to figure out what it is for or where it is.

    Ps: Of interesting note, I have managed to work around the issue in general by A)not alt tabbing(a bit irritating) and B)Playing the games in Full Windowed, in which case alt tabbing doesnt cause a crash.

    That said, Id like the computer to run optimally, rather than force myself to step around eggshells, waiting for things to get worse.Attachment 49242
      My ComputerSystem Spec


  2. Posts : 12,493
    Windows 10 Pro
       20 Nov 2015 #2

    Hi TonsOfFun121,

    Welcome to the 10forums.

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your manufacturer. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Code:
    5: kd> !irp ffffe00065ca8490
    Irp is active with 6 stacks 4 is current (= 0xffffe00065ca8638)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0 e1 ffffe0005fdf9060 00000000 fffff8010f89d4e0-ffffd0017bffd7e0 Success Error Cancel pending
    	       \Driver\pci	dxgkrnl!DpiFdoPowerCompletionRoutine
    			Args: 00000000 00000001 00000001 00000000
     [ 16, 2]   0 e1 ffffe00064b97040 00000000 fffff801a5912a68-ffffe00067587d60 Success Error Cancel pending
    	      Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     \Driver\nvlddmkm	nt!PopRequestCompletion
    			Args: 00000000 00000001 00000001 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-ffffe00067587d60    
    
    			Args: 00000000 00000000 00000000 00000000
    0: kd> lmvm nvlddmkm
    start             end                 module name
    fffff800`7ab30000 fffff800`7b619000   nvlddmkm   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Tue Aug 25 01:54:31 2015 (55DBAEB7)
        CheckSum:         00AA6B81
        ImageSize:        00AE9000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  3.    20 Nov 2015 #3

    [QUOTE=axe0;472940]Hi TonsOfFun121,

    Welcome to the 10forums.

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your manufacturer. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver

    By manufacturer do you mean sager for the computer or nvidia for the GPU?
      My ComputerSystem Spec


  4. Posts : 12,493
    Windows 10 Pro
       20 Nov 2015 #4

    I mean Sager
      My ComputersSystem Spec

  5.    20 Nov 2015 #5

    Ok thank you. I will try, then post results
      My ComputerSystem Spec

  6.    20 Nov 2015 #6

    All right done and tested and it hasnt resolved the issue. =/
      My ComputerSystem Spec


  7. Posts : 12,493
    Windows 10 Pro
       20 Nov 2015 #7

    I suggest you run the dm log collector again, upload the zip and give some description of what happened and what you were doing
      My ComputersSystem Spec

  8.    20 Nov 2015 #8

    all right heres the new zip. i tested by opening mechwarrior online and then alt tabbing. let it sit a few minutes then tried to return to MWO sand it locked on a black screen, i was unable to move my mouse or interact with anything. the MWO music was playing, and after about 2 minutes the sound locked up, and about 30 seconds later the computer went to BSOD. i assume a driver power state failure as per the usual, but ill admit i didnt actually read it to be certain. its dump file should be in the new zip.
    Last edited by TonsOFun121; 20 Nov 2015 at 20:03.
      My ComputerSystem Spec


  9. Posts : 12,493
    Windows 10 Pro
       21 Nov 2015 #9

    Check Sager for updates for the Intel Rapid Storage Technology driver.
    Driver Reference Table - iaStorA.sys
    If there are no updates, check if disabling its service helps
    Search
    Code:
    services.msc
    Search in services: Intel(R) Rapid Storage Technology
    Right click the service > properties.
    For the startup type choose disabled.
    There is nothing more to do to disable a service.
    Code:
    ffffd000`26bbf218  fffff800`fada5b43Unable to load image \SystemRoot\System32\drivers\iaStorA.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
     iaStorA+0xd5b43
    5: kd> lmvm iastora
    start             end                 module name
    fffff800`facd0000 fffff800`fb243000   iaStorA  T (no symbols)           
        Loaded symbol image file: iaStorA.sys
        Image path: \SystemRoot\System32\drivers\iaStorA.sys
        Image name: iaStorA.sys
        Timestamp:        Mon Jul 27 11:26:48 2015 (55B5F958)
        CheckSum:         00169B3D
        ImageSize:        00573000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  10.    22 Nov 2015 #10

    all right attempted both fixes and still crashed both times i tested it. i made certain to check the BSODs and they were both driver power state failures. =/
      My ComputerSystem Spec


 
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