BSOD browsing Google form

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  1. Buster
    Posts : 15
    Windows 10
       New #1

    BSOD browsing Google form


    Zip file uploaded. As far as I know, this has only occurred once since upgrading to Windows 10.
      My Computer
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  3. axe0
    Posts : 14,903
    Windows 10 Pro
       New #2

    Hi Buster,

    Welcome to the 10forums.

    It appears you have had 3 crashes in the past 2 months.
    With this 0xEF(CRITICAL_PROCESS_DIED) it could mean a hardware problem, but this time not with so much time between each crash.
    So, we are likely searching for a driver, or a program that is running in the background.

    Lets first start with old drivers.
    Please uninstall Kaspersky while troubleshooting, it has a few old drivers that might have influence on the cause.
    Service articles

    Please update your Dell wireless network driver
    Driver Reference Table - bcmwl63al.sys
    Code:
    cm_km_w		Thu Dec 20 17:47:26 2012 (50d3411e)		cm_km_w.sys // Kaspersky
bcmwl63al		Thu May 02 22:00:26 2013 (5182c5da)			bcmwl63al.sys // Dell network driver
    See if the problem persist and let me know how it goes :)
      My Computers
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  4. Buster
    Posts : 15
    Windows 10
    Thread Starter
       New #3

    My Dell Wireless Driver (1505 Draft 802.11n WLAN Mini-Card) has the most up to date driver installed (according to a windows search). Driver version is 5.100.245.200
      My Computer
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  6. axe0
    Posts : 14,903
    Windows 10 Pro
       New #4

    Is this 'Windows search' the search of device manager?
      My Computers
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  7. Buster
    Posts : 15
    Windows 10
    Thread Starter
       New #5

    Yes.

    Device Manager => Network Adapters => Dell Wireless 1505...... => right click => Update Driver Software.....
      My Computer
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  8. axe0
    Posts : 14,903
    Windows 10 Pro
       New #6

    I suggest you try it on the site of Dell, link is in the previous post.
      My Computers
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  9. Buster
    Posts : 15
    Windows 10
    Thread Starter
       New #7

    Unfortunately although I have managed to download a later Dell Driver, the installer won't install it on the "unsupported" Windows 10 platform
      My Computer
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  10. axe0
    Posts : 14,903
    Windows 10 Pro
       New #8

    From what date is the installer?
      My Computers
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  12. Buster
    Posts : 15
    Windows 10
    Thread Starter
       New #9

    Dell Wireless 1505 Draft 802.11n WLAN Mini Card Driver Dell Wireless 1505 Draft 802.11n WLAN Mini Card Driver View details
    NIC_DRVR_WIN_R205376.EXE | Update Package for Microsoft® Windows® (98 MB)
    Network|
    Release date 20 Jan 2009
    |Last Updated 21 Mar 2014
    | Recommended


    Version 5.10.38.26,A23

    I can't find anything else
      My Computer
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  13. axe0
    Posts : 14,903
    Windows 10 Pro
       New #10

    I see yes, the installer is incompatible because Windows 10 is released a few months ago while the installer was released in 2014.

    Remove the driver in device manager, reboot your system so Windows can install it again and see how it goes.

    By the way, has Windows installed any drivers through Windows Update?
      My Computers
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