Page 1 of 4 123 ... LastLast

  1. Joined : Nov 2015
    Posts : 20
    Windows 10
       17 Nov 2015 #1

    BSOD playing Elder Scrolls Online on higher than Low Settings


    This isn't the only game I've had this issue, I have also had it on Heroes of the Storm (Which also worked on low settings) and Star Wars Battlefront Beta (Did not test on lower settings)

    There was no BSOD, but computer crashed and restarted so the error should be similar in nature.

    Attached is my crash info, please if you can tell me the cause of the crash and what I will need to do to fix it.

    Attachment 48713
      My System SpecsSystem Spec


  2. Joined : Jun 2015
    Posts : 10,903
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       17 Nov 2015 #2

    Hi Mikarugi,

    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with Driver Talent, please remove them as it may cause trouble.


    Please check Acer for BIOS updates.

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Code:
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    0: kd> lmvm nvlddmkm
    start             end                 module name
    fffff800`8bba0000 fffff800`8c694000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Sat Oct 03 04:08:52 2015 (560F38B4)
        CheckSum:         00ABDFB7
        ImageSize:        00AF4000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My System SpecsSystem Spec


  3. Joined : Nov 2015
    Posts : 20
    Windows 10
       17 Nov 2015 #3

    axe0 said: View Post
    Hi Mikarugi,

    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with Driver Talent, please remove them as it may cause trouble.


    Please check Acer for BIOS updates.

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Code:
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    0: kd> lmvm nvlddmkm
    start             end                 module name
    fffff800`8bba0000 fffff800`8c694000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Sat Oct 03 04:08:52 2015 (560F38B4)
        CheckSum:         00ABDFB7
        ImageSize:        00AF4000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Sounds good, I think I might have used a driver download software in some form, and if I did I wouldn't be able to remember which drivers it downloaded. When I get home tonight (On my laptop right now) I'll try uninstalling every nvidia driver (I tried uninstalling and re-installing just the graphics driver before, not all of it) and if it doesn't fix the problem, would a factory reset of my computer fix the problem? Since I can't remember the drivers that were installed it might be faster after I back up my hard drive.
      My System SpecsSystem Spec


  4. Joined : Nov 2015
    Posts : 20
    Windows 10
       17 Nov 2015 #4

    Okay, so I used Display Driver Uninstaller in safe mode to uninstall my Nvidia drivers, the went to Nvida and got the most recent driver for my GTX745 (Which was version 358.91). Installed only graphics and PhysX and made sure Clean was checked, then after I restarted my computer. Loaded up ESO to check and I still got the same issue as before, game froze then computer restarted. Attached is a new ZIP file with one more minidump file from the crash that just occurred.

    Attachment 48942

    I checked the ACER site for BIOS updates, but for my model there was only one from 2013, so I don't think that's the problem, that said I don't know much about these things, should I do something with my BIOS anyway?

    I can confirm that I have driver talent on my computer, thus I most likely used it, but cannot remember what drivers I would have gotten with it. Is there any way to find out so I can uninstall them? That may also be a potential cause.

    I would like to have this issue fixed by Thursday night but am willing to be patient, thanks for the help so far and I hope to figure out the issue in due time.
      My System SpecsSystem Spec


  5. Joined : Jan 2015
    SoCal, USA
    Posts : 463
    Windows 10 Home and Pro
       17 Nov 2015 #5

    You should probably remove Driver Talent. It sounds like your computer is older, and not able to find good drivers. Does the Acer website list any available drivers for your model and Windows 10 for you?
      My System SpecsSystem Spec


  6. Joined : Nov 2015
    Posts : 20
    Windows 10
       17 Nov 2015 #6

    DustSailor said: View Post
    You should probably remove Driver Talent. It sounds like your computer is older, and not able to find good drivers. Does the Acer website list any available drivers for your model and Windows 10 for you?
    I already removed it, and the model may be somewhat old but I got this computer about 6 months ago. That said, the only drivers On the site there is not an option for Windows 10
      My System SpecsSystem Spec


  7. Joined : Jun 2015
    Posts : 10,903
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       18 Nov 2015 #7

    If you have some time, go through the devices and see where you may can revert the drivers. Reverting the drivers may remove the corrupted onces.
    Please don't forget to note the onces you revert, that'll help a lot for us.
      My System SpecsSystem Spec


  8. Joined : Nov 2015
    Posts : 20
    Windows 10
       18 Nov 2015 #8

    I went into device manager and looked for all drivers that gave me the option to roll back and did so to all of them. Then tried the game again, it started to freeze for a few seconds then resume control and continued to do this every few seconds, there was no crash but this was also a common problem I had before, basically if it did not crash it does this instead, I should have mentioned that in the first post. Note that this freezing behavior persists after I close the game (As I am typing this the screen freezes but I can still type, text appears after) If I restart it goes away. THus I feel rolling back the drivers still has not fixed my issue, that said, here are all the device drivers I rolled back and what they were listed as in device manager after I rolled them back (There was one I missed to record)

    Intel Device (One I missed to record, it was something like this but I can't remember)
    Intel(R) 4th Gen Core Processor DRAM Controller > PCI Standard Host CPU Bridge
    Intel(R) Series/C220 Series PCI Express Root Port #1 > PCI Express Root Port Properties
    Intel(R) 8 Series/C220 Series PCI Express Root Port #8 - 8C1E > PCI Express Root Port Properties
    Intel(R) B85 LPC Controller - 8C50 > PCI Standard ISA bridge
    Intel(R) Xeon(R) processor E3-1200 v3/4th gen core processor PCI Express x16 Controller - 0C01 > PCI Express Root Properties
    Intel(R) Ethernet Connection I217-V
    Realtek 8821AE Wireless LAN 802.11ac PCI-E NIC
      My System SpecsSystem Spec


  9. Joined : Jun 2015
    Posts : 10,903
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       18 Nov 2015 #9

    Please try to update these drivers through device manager.
      My System SpecsSystem Spec


  10. Joined : Nov 2015
    Posts : 20
    Windows 10
       18 Nov 2015 #10

    axe0 said: View Post
    Please try to update these drivers through device manager.
    Okay, done, should I test to see if the issue is resolved or is there something else I could do first?
      My System SpecsSystem Spec


 
Page 1 of 4 123 ... LastLast


Similar Threads
Thread Forum
Solved BSOD playing video games such as Cs:Go etc. Error, Random BSOD's
Hi, i got this computer about 3~ Weeks ago, and have gotten random BSOD's after that. System Information Bellow Intel Core i5-6600K 3.5Ghz @ 3.5 GeForce GTX960 2gb GDDR5, Physx CUDA 1TB Harddisk 7200RPM 8Gb DDR4 2133Mhz Dual Channel, 2x4gb...
BSOD Crashes and Debugging
Solved BSOD While Playing Elder Scrolle Online
Hello! Been getting a __lot__ of display driver crashes, mostly while playing Elder Scrolls Online, but sometimes other games as well, and sometimes while just watching a Youtube video! Some snippets from Event Viewer : Fault bucket...
BSOD Crashes and Debugging
bsod irql_not_less_or_equal during watching online tv or stream
Hi, after upgrade from 8.1 to 10 im have at least 3 or 4 times per days bsod irql_not_less_or_equal during watching online tv or stream or sometime when saving files in Adobe Program´s. It just happens when i connected to NetWork. Im think problems...
BSOD Crashes and Debugging
BSOD watching online stream
Hi I have a BSOD watching an online stream, I don't know if it's related but games that my computer should handle fine have been lagging whilst some more demanding games run perfectly.
BSOD Crashes and Debugging
Wizard cannot configure Remote Desktop Connection Settings. 6.0 higher
Hi Everyone, I have noticed since upgrading to Windows 10 I am unable to Log into my work network which uses Server 2008. It keeps giving me the following error. I have added it to the compatibility mode settings but still get the same error....
Network and Sharing
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 05:43.
Find Us
Twitter Facebook Google+



Windows 10 Forums