Windows 10: BSOD playing Elder Scrolls Online on higher than Low Settings

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  1.    18 Nov 2015 #21

    The error is not fixed, I quit out of ESO and decided to try another game that I know causes the same issue, Heroes of the Storm, Set the graphics to high and got the exact same error from before, game crashed and computer restarted, with nothing seeming to be fixed at all. I do not understand why this is happening, at all. I still can't update my CPU settings so you still have to use the info I dumped from above and if you want I can upload a new ZIP file with the most recent crash to this file once my computer restarts. Here's a copy paste of my CPU info from above:

    CPU:
    >Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
    >Manufacturer: GenuineIntel
    >Technology: 64 bit | Processor ID: BFEBFBFF000306C3
    >L2 Cache size: 1024 KB | L3 Cache Size: 8192 KB
    >Max Clock Speed: 3601 MHz
    >Cores: 4 | Logical Processors: 8
    Motherboard:
    >Acer Aspire TC-603
    >Base Board
    >Serial: DBSPZ1100145100085EE02
    >Removable: False
    >Replaceable: True
    BIOS:
    >Manufacturer: American Megatrends Inc.
    >P11-B0
    >Serial: DTSPZAA007503050103000
    >Version: P11-B0
    >Release Date: 2014-10-17
    Total Memory:
    >16GB Usable 15.93 GB
    >Blank Label: BLANK 1
    >Capacity: 8.00 GB
    >Manufacturer: Kingston
    >Form Factor: DIMM
    >Memory Type: Unknown
    >Part Number: ACR16D3LU1MNG/8G
    >Serial: 5F257D41
    >Blank 2: Same except Serial: 5B258741
    HDD
    >WDC WD20EZRX-22D8PB0
    >Fixed Hard disk Media
    >4 partitions
    >Serial: WD-WCC4M3KE83CA
    >Size: 1.82 TB
    Sound Card:
    >(1) Realtek High Definition Audio (2) High Definition Audio
    GPU:
    >NVIDIA geForce GTX 745
    >current Res: 1920 x 1080 x 32 bits @ 60 Hz
    >Refresh Rate: 50 Hz Max: 75 Hz
    >Driver Version: 10.18.13.5891
    >Driver Date: 2015-11-05
    OS:
    >Microsoft Windows 10 Home 64-bit 10240 Multiprocessor Free


    If you really can't help me then I'll just have to look somewhere else for assistance. Because right now I feel I have accomplished absolutely nothing when it comes to fixing this issue.
      My ComputerSystem Spec


  2. Posts : 11,489
    Windows 10 Pro
       18 Nov 2015 #22

    Keep in mind that a bluescreen may be caused by 1 thing, or tons of things!

    I suggest you check Windows Update for Windows 10 10586 update, it may help.
      My ComputersSystem Spec

  3.    18 Nov 2015 #23

    axe0 said: View Post
    Keep in mind that a bluescreen may be caused by 1 thing, or tons of things!

    I suggest you check Windows Update for Windows 10 10586 update, it may help.
    That's the update I got today, I forgot to change my OS info on the previous thing with my specs, so I already have that.

    My new OS info is: Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
      My ComputerSystem Spec


  4. Posts : 11,489
    Windows 10 Pro
       18 Nov 2015 #24

    When exactly did you update?
      My ComputersSystem Spec

  5.    18 Nov 2015 #25

    axe0 said: View Post
    When exactly did you update?
    A few hours ago, it was automatic and happened sometime after this post:

    Mikarugi said: View Post
    Same thing happened, game froze every few seconds and the freezing persisted when the game was closed. This time though there was no sound in game.
      My ComputerSystem Spec


  6. Posts : 11,489
    Windows 10 Pro
       18 Nov 2015 #26

    Ok, thank you for letting me know

    Please run the dm log collector again, I am suspecting a bug somewhere, but I'm not sure about it and don't know yet where.
      My ComputersSystem Spec

  7.    18 Nov 2015 #27

    Attached is the new ZIP file, including the most recent crash
      My ComputerSystem Spec


  8. Posts : 11,489
    Windows 10 Pro
       18 Nov 2015 #28

    I can't find much about the specs of your motherboard.
    What slots are there for your GPU? What slot is used by the GPU?

    Have you tried different onces?
    The newest may not always be the solution for a problem.
      My ComputersSystem Spec

  9.    18 Nov 2015 #29

    axe0 said: View Post
    I can't find much about the specs of your motherboard.
    What slots are there for your GPU? What slot is used by the GPU?

    Have you tried different onces?
    The newest may not always be the solution for a problem.
    The motherboard is the one that came with the Acer Aspire T that I purchased, here's everything the program you provided says about my Motherboard (Which will also be more view able under system specs later as I can now edit them):

    Manufacturer: Acer
    Name: Base Board
    Product: Aspire TC-603
    Serial: DBSPZ1100145100085EE02
    Removable: False
    Replaceable: True

    This computer is a pre-built, so I did not do anything to the GPU. I saw a number of slots available for the GPU (I think it was 4) and since I have not touched them, I have not tried a different slot. I'll enter my complete system info now, then shut down my computer and see exactly how many GPU slots there are and also try placing the GPU in another slot.

    EDIT: On my laptop right now with case open, there are no other slots for my GPU on the motherboard, there is only 1. Cooling is also a standard stock cooling system (Looks like this: http://www.pcstats.com/articleimages...ll1155_hsf.jpg)
      My ComputerSystem Spec


  10. Posts : 11,489
    Windows 10 Pro
       18 Nov 2015 #30

    I really mean the detailed specs from the motherboard.
    An example of what I mean
    GIGABYTE - Motherboard - Socket 1151 - GA-Z170X-UD5 TH (rev. 1.0)
      My ComputersSystem Spec


 
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