Windows 10: BSOD playing Elder Scrolls Online on higher than Low Settings

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  1. Posts : 11,529
    Windows 10 Pro
       18 Nov 2015 #11

    Just test your system
      My ComputersSystem Spec

  2.    18 Nov 2015 #12

    Same thing happened, game froze every few seconds and the freezing persisted when the game was closed. This time though there was no sound in game.
      My ComputerSystem Spec


  3. Posts : 11,529
    Windows 10 Pro
       18 Nov 2015 #13

    Just to prevent mistakes about your system specs, I need you to fill in your system specs with the specs of the pc you are having trouble with. This would be very helpful as the logs don't have all the system specs of your pc.
    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My ComputersSystem Spec

  4.    18 Nov 2015 #14

    when I go to update System Specs, there is literally nothing there, I have tried on 2 different computers so the problem with that seems to be your end. In the meantime, I'll just post my system specs here:

    CPU:
    >Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
    >Manufacturer: GenuineIntel
    >Technology: 64 bit | Processor ID: BFEBFBFF000306C3
    >L2 Cache size: 1024 KB | L3 Cache Size: 8192 KB
    >Max Clock Speed: 3601 MHz
    >Cores: 4 | Logical Processors: 8
    Motherboard:
    >Acer Aspire TC-603
    >Base Board
    >Serial: DBSPZ1100145100085EE02
    >Removable: False
    >Replaceable: True
    BIOS:
    >Manufacturer: American Megatrends Inc.
    >P11-B0
    >Serial: DTSPZAA007503050103000
    >Version: P11-B0
    >Release Date: 2014-10-17
    Total Memory:
    >16GB Usable 15.93 GB
    >Blank Label: BLANK 1
    >Capacity: 8.00 GB
    >Manufacturer: Kingston
    >Form Factor: DIMM
    >Memory Type: Unknown
    >Part Number: ACR16D3LU1MNG/8G
    >Serial: 5F257D41
    >Blank 2: Same except Serial: 5B258741
    HDD
    >WDC WD20EZRX-22D8PB0
    >Fixed Hard disk Media
    >4 partitions
    >Serial: WD-WCC4M3KE83CA
    >Size: 1.82 TB
    Sound Card:
    >(1) Realtek High Definition Audio (2) High Definition Audio
    GPU:
    >NVIDIA geForce GTX 745
    >current Res: 1920 x 1080 x 32 bits @ 60 Hz
    >Refresh Rate: 50 Hz Max: 75 Hz
    >Driver Version: 10.18.13.5891
    >Driver Date: 2015-11-05
    OS:
    >Microsoft Windows 10 Home 64-bit 10240 Multiprocessor Free
      My ComputerSystem Spec


  5. Posts : 11,529
    Windows 10 Pro
       18 Nov 2015 #15

    There is currently some editing going on, a few problems with the My System Specs visibility in the usercp.

    However, I meant that the system specs of your laptop was in the 'My System Specs', but according to the logs you are having problems with your desktop.
      My ComputersSystem Spec

  6.    18 Nov 2015 #16

    axe0 said: View Post
    There is currently some editing going on, a few problems with the My System Specs visibility in the usercp.

    However, I meant that the system specs of your laptop was in the 'My System Specs', but according to the logs you are having problems with your desktop.
    I do not have the system specs of my Laptop in "my system specs"
      My ComputerSystem Spec


  7. Posts : 11,529
    Windows 10 Pro
       18 Nov 2015 #17

    Before you updated your system specs, it stated as computer type: laptop.

    Anyway, please follow my instructions for completing your system specs, including PSU and cooling system which info you can't get from that tool.
      My ComputersSystem Spec

  8.    18 Nov 2015 #18

    axe0 said: View Post
    Before you updated your system specs, it stated as computer type: laptop.

    Anyway, please follow my instructions for completing your system specs, including PSU and cooling system which info you can't get from that tool.
    That's odd, I never once had my laptop specs below, it was always my Desktop and I never edited it.

    I still cannot access my system specs to edit them, most info from the tool is found in my previous post above. My current PSU is listed in my System Specs already, which is: Delta Electronics dps-300ab-82a 300W 80 plus bronze

    I do not know my cooling system, I will look up how to find out and edit this post once I know, if you are able to figure anything out without my cooling system then feel free to let me know. If it helps, I have tested CPU and GPU temperatures already and neither were overheating.
      My ComputerSystem Spec

  9.    18 Nov 2015 #19

    I decided to run the game again to see if I could get it to crash, the last two times were freezing every few seconds but not creashing which makes me think it's possible they are separate issues that I just assumed were the same earlier and I may have fixed the crashing one already. Earlier a Windows 10 Update was installed also, and I had yet to do any tests after this so I wanted to see. Currently have had the game running for a decent amount of time on high settings with little issue despite having problems earlier. It's still too early to say it's fixed, as I've had a situation like this before, but right now things look decent.
      My ComputerSystem Spec


  10. Posts : 11,529
    Windows 10 Pro
       18 Nov 2015 #20

    Mikarugi said: View Post
    That's odd, I never once had my laptop specs below, it was always my Desktop and I never edited it.

    I still cannot access my system specs to edit them, most info from the tool is found in my previous post above. My current PSU is listed in my System Specs already, which is: Delta Electronics dps-300ab-82a 300W 80 plus bronze

    I do not know my cooling system, I will look up how to find out and edit this post once I know, if you are able to figure anything out without my cooling system then feel free to let me know. If it helps, I have tested CPU and GPU temperatures already and neither were overheating.
    Would you look back to search for that post for that info?
    I wouldn't when a thread is getting multiple pages.

    Good to hear, please keep me posted
      My ComputersSystem Spec


 
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