Windows 10: BSOD when running multiple games.

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  1.    15 Nov 2015 #1

    BSOD when running multiple games.


    When im playing dota2, i m running marvel heroes 2015 as well, then BSOD came up, the error message was WHEA_UNCORRECTABLE_ERROR. Attached is the file needed. Not sure why the dump file cant be uploaded. If its needed please let me know. Any help is appreciated.
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 11,215
    Windows 10 Pro
       17 Nov 2015 #2

    Hi mascot1993,

    Welcome to the 10forums.

    I am very sorry for the delay.
    There aren't many people here and I'm lately quite busy.

    There was a write error in the level 0 cache.
    This means, something was trying to write corrupted data to the CPU.
    Code:
    3: kd> !errrec ffffe00066ee9028
    ===============================================================================
    Common Platform Error Record @ ffffe00066ee9028
    -------------------------------------------------------------------------------
    Record Id     : 01d11f64388b76a2
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 11/15/2015 9:13:13 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe00066ee90a8
    Section       @ ffffe00066ee9180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Generic
    Flags         : 0x00
    Level         : 0
    CPU Version   : 0x00000000000306c3
    Processor ID  : 0x0000000000000003
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe00066ee90f0
    Section       @ ffffe00066ee9240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000003
    CPU Id        : c3 06 03 00 00 08 10 03 - bf fb fa 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ ffffe00066ee9240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe00066ee9138
    Section       @ ffffe00066ee92c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : DCACHEL0_WR_ERR (Proc 3 Bank 1)
      Status      : 0xbf80000000000124
      Address     : 0x000000010057f5c0
      Misc.       : 0x0000000000000086
    Please make sure your BIOS is loaded for optimal settings, in case needed tweak a little for stability.
    If anything is overclocked, revert back to stock while troubleshooting.
    Please check for the 3.3v, 5v, 12v, RAM frequency, RAM voltage in the BIOS.
    Please check the temperatures of the CPU and GPU when idle and under load and let me know what they are.
    Please make sure there is no dust inside your case, reseat what is possible to make sure everything is properly connected.
    Please run the hardware tests below, there are many things that causes this crash because this crash isn't exactly clear about the cause.



    BSOD when running multiple games. STOP 0x124 Troubleshooting BSOD when running multiple games.
    Read carefully before proceeding.


    warning   Warning
    If you're overclocking your system, revert back to stock clocks now.

    Note   Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    BSOD when running multiple games. ONE BSOD when running multiple games.
     CPU TEST

    Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





    BSOD when running multiple games. TWO BSOD when running multiple games.
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking forzero errors here. Even a single error will indicate RAM failure.





    BSOD when running multiple games. THREE BSOD when running multiple games.
     HDD TEST

    Run SeaTools to check the integrity of your HDD. http://www.sevenforums.com/tutorials...s-how-use.html

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk http://www.sevenforums.com/tutorials...isk-check.html




    BSOD when running multiple games. FOUR BSOD when running multiple games.
     GPU TEST

    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    Note   Note
    Run Furmark for around 30 minutes.

    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.



    Please let me know how it goes.
      My ComputersSystem Spec

  3.    17 Nov 2015 #3

    cpu temp shoot to around ~89c when testing with prime95. this is without OC, previously i put OC at 4.5ghz. The voltage in bios is all set into adaptive mode..
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 11,215
    Windows 10 Pro
       18 Nov 2015 #4

    How are the temps without stress testing?
      My ComputersSystem Spec

  5.    18 Nov 2015 #5

    Around ~40c.. will do ram test tonight.

    read online that v26.6 is the best to test my cpu. i use prime95 v26.6 and the temp max at about 78c, ambient around 30c and less.
    Last edited by mascot1993; 18 Nov 2015 at 05:07.
      My ComputerSystem Spec

  6.    19 Nov 2015 #6

    accidently shut off my comp when the memtest86+ have run more than 5 pass last i seen. from the result of the 5 pass, theres seem to be no error.
      My ComputerSystem Spec

  7. axe0's Avatar
    Posts : 11,215
    Windows 10 Pro
       19 Nov 2015 #7

    Just start the test again, this time just leave your pc
      My ComputersSystem Spec

  8.    19 Nov 2015 #8

    may i ask if the error is more related to OC? or software if possible?
      My ComputerSystem Spec

  9. axe0's Avatar
    Posts : 11,215
    Windows 10 Pro
       19 Nov 2015 #9

    With a 0x124 it is hard to say what could be causing it, because this crash usually doesn't reveal enough for a specific cause.
    Please make sure your BIOS is loaded for optimal settings, in case needed tweak a little for stability.
    If anything is overclocked, revert back to stock while troubleshooting.
    Please check for the 3.3v, 5v, 12v, RAM frequency, RAM voltage in the BIOS.
    Please check the temperatures of the CPU and GPU when idle and under load and let me know what they are.
    Please make sure there is no dust inside your case, reseat what is possible to make sure everything is properly connected.
    Please run the hardware tests below, there are many things that causes this crash because this crash isn't exactly clear about the cause.
      My ComputersSystem Spec

  10.    19 Nov 2015 #10

    Thanks, im starting to guess this is related to my OC . since its only happened twice after i upgraded to window 10. both time was when i opening lots of programs..
      My ComputerSystem Spec


 
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