1.    13 Nov 2015 #1
    Join Date : Nov 2015
    Posts : 3
    windows 10 home 6 bit

    Bsod usually on wake up


    Hi,
    i hope someone here can help me.
    i just installed windows 10 and have bsod.
    Checked drivers updated and memory test and hard disk all is good.
    crahes usually on wake up.
    before had windows 7 and same problem
    please help...
    thanks
      My ComputerSystem Spec
  2.    13 Nov 2015 #2
    Join Date : Jun 2015
    Posts : 12,957
    Windows 10 Pro

    Hi rabanai,

    Welcome to the 10forums.

    You say 'usually', but there is only 1 dump and records of a bsod.
    Please make sure you are not using any cleanup method like disk cleanup as they remove dump files which are necessary for troubleshooting.

    Lets start with updating old drivers
    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Please update your Realtek audio driver: Driver Reference Table - RTKVHD64.sys
    Please update your Intel display related drivers: Driver Reference Table - iwdbus.sys
      My ComputersSystem Spec
  3.    22 Nov 2015 #3
    Join Date : Nov 2015
    Posts : 3
    windows 10 home 6 bit
    Thread Starter

    updated now restarts without bluescreen


    Hi Axe,
    thank you i have done as you suggested.
    updated drivers and reinstalled invidia.
    Now since then no blue screen however computer sometimes suddenly restrats for now apparant reason.
    when it boots back there is no information.
    can you figure out what's going on please?
    thanks alot,
    RabanaiAttachment 49937
      My ComputerSystem Spec
  4.    22 Nov 2015 #4
    Join Date : Jun 2015
    Posts : 12,957
    Windows 10 Pro

    Lets start with the basics.
    What is your PSU? Please add it to your 'My System Spec', how to do so is below.
    Is your PSU properly connected? Please disconnect and reconnect it to be sure.
    Please boot into your BIOS, search for the values of
    • 3.3v,
    • 5v,
    • 12v

    and let me know what the values are.

    Furthermore, is everything inside the case properly seated? No dust inside the case?
      My ComputersSystem Spec
  5.    07 Dec 2015 #5
    Join Date : Nov 2015
    Posts : 3
    windows 10 home 6 bit
    Thread Starter

    Hi Axe,
    ok so just opened the case, cleaned some dust, everything seems to be seated properly.
    disconnected the power supply and reconnected it.
    updated my psu in system specs.
    here are the values:
    3.3 v- 3.284v
    5v- 5.1v
    12v- 12.024 v
    still getting shut down on a daily basis, no BSOD but the computer suddenly restarts for no apparant reason...
    any idea?
    thanks ,
      My ComputerSystem Spec
  6.    07 Dec 2015 #6
    Join Date : Jun 2015
    Posts : 12,957
    Windows 10 Pro

    Are the wires in the PSU properly connected?
      My ComputersSystem Spec

 


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