Windows 10: Please help with BSOD [ntoskrnl.wrong.symbols.exe ]

  1.    12 Nov 2015 #1

    Please help with BSOD [ntoskrnl.wrong.symbols.exe ]


    could someone please help. i used the windows driver verification tool and checked the dump file

    Probably caused by : ntoskrnl.wrong.symbols.exe ( nt_wrong_symbols!563AD7F4852000 )

    Does anyone know how to fix it ?

    AMD machine not intel, MSi mobo

    Thanks

    Microsoft (R) Windows Debugger Version 10.0.10240.9 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\Minidump\111215-18296-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: *** Invalid ***
    ****************************************************************************
    * Symbol loading may be unreliable without a symbol search path. *
    * Use .symfix to have the debugger choose a symbol path. *
    * After setting your symbol path, use .reload to refresh symbol locations. *
    ****************************************************************************
    Executable search path is:
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    * *
    * The Symbol Path can be set by: *
    * using the _NT_SYMBOL_PATH environment variable. *
    * using the -y <symbol_path> argument when starting the debugger. *
    * using .sympath and .sympath+ *
    *********************************************************************
    Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Windows 10 Kernel Version 10240 MP (6 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 10240.16590.amd64fre.th1_st1.151104-1714
    Machine Name:
    Kernel base = 0xfffff803`ece15000 PsLoadedModuleList = 0xfffff803`ed13a070
    Debug session time: Thu Nov 12 19:49:25.075 2015 (UTC + 3:00)
    System Uptime: 0 days 0:08:47.968
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    * *
    * The Symbol Path can be set by: *
    * using the _NT_SYMBOL_PATH environment variable. *
    * using the -y <symbol_path> argument when starting the debugger. *
    * using .sympath and .sympath+ *
    *********************************************************************
    Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ................................................
    Loading User Symbols

    ************* Symbol Loading Error Summary **************
    Module name Error
    ntoskrnl The system cannot find the file specified

    You can troubleshoot most symbol related issues by turning on symbol loading diagnostics (!sym noisy) and repeating the command that caused symbols to be loaded.
    You should also verify that your symbol search path (.sympath) is correct.
    No .natvis files found at H:\Program Files (x86)\Windows Kits\10\Debuggers\x86\Visualizers.
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 1E, {ffffffffc0000005, fffff803ece53204, 0, ffffffffffffffff}

    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.

    *************************************************************************
    *** ***
    *** ***
    *** Either you specified an unqualified symbol, or your debugger ***
    *** doesn't have full symbol information. Unqualified symbol ***
    *** resolution is turned off by default. Please either specify a ***
    *** fully qualified symbol module!symbolname, or enable resolution ***
    *** of unqualified symbols by typing ".symopt- 100". Note that ***
    *** enabling unqualified symbol resolution with network symbol ***
    *** server shares in the symbol path may cause the debugger to ***
    *** appear to hang for long periods of time when an incorrect ***
    *** symbol name is typed or the network symbol server is down. ***
    *** ***
    *** For some commands to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Either you specified an unqualified symbol, or your debugger ***
    *** doesn't have full symbol information. Unqualified symbol ***
    *** resolution is turned off by default. Please either specify a ***
    *** fully qualified symbol module!symbolname, or enable resolution ***
    *** of unqualified symbols by typing ".symopt- 100". Note that ***
    *** enabling unqualified symbol resolution with network symbol ***
    *** server shares in the symbol path may cause the debugger to ***
    *** appear to hang for long periods of time when an incorrect ***
    *** symbol name is typed or the network symbol server is down. ***
    *** ***
    *** For some commands to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Either you specified an unqualified symbol, or your debugger ***
    *** doesn't have full symbol information. Unqualified symbol ***
    *** resolution is turned off by default. Please either specify a ***
    *** fully qualified symbol module!symbolname, or enable resolution ***
    *** of unqualified symbols by typing ".symopt- 100". Note that ***
    *** enabling unqualified symbol resolution with network symbol ***
    *** server shares in the symbol path may cause the debugger to ***
    *** appear to hang for long periods of time when an incorrect ***
    *** symbol name is typed or the network symbol server is down. ***
    *** ***
    *** For some commands to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Either you specified an unqualified symbol, or your debugger ***
    *** doesn't have full symbol information. Unqualified symbol ***
    *** resolution is turned off by default. Please either specify a ***
    *** fully qualified symbol module!symbolname, or enable resolution ***
    *** of unqualified symbols by typing ".symopt- 100". Note that ***
    *** enabling unqualified symbol resolution with network symbol ***
    *** server shares in the symbol path may cause the debugger to ***
    *** appear to hang for long periods of time when an incorrect ***
    *** symbol name is typed or the network symbol server is down. ***
    *** ***
    *** For some commands to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Either you specified an unqualified symbol, or your debugger ***
    *** doesn't have full symbol information. Unqualified symbol ***
    *** resolution is turned off by default. Please either specify a ***
    *** fully qualified symbol module!symbolname, or enable resolution ***
    *** of unqualified symbols by typing ".symopt- 100". Note that ***
    *** enabling unqualified symbol resolution with network symbol ***
    *** server shares in the symbol path may cause the debugger to ***
    *** appear to hang for long periods of time when an incorrect ***
    *** symbol name is typed or the network symbol server is down. ***
    *** ***
    *** For some commands to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KTHREAD ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Either you specified an unqualified symbol, or your debugger ***
    *** doesn't have full symbol information. Unqualified symbol ***
    *** resolution is turned off by default. Please either specify a ***
    *** fully qualified symbol module!symbolname, or enable resolution ***
    *** of unqualified symbols by typing ".symopt- 100". Note that ***
    *** enabling unqualified symbol resolution with network symbol ***
    *** server shares in the symbol path may cause the debugger to ***
    *** appear to hang for long periods of time when an incorrect ***
    *** symbol name is typed or the network symbol server is down. ***
    *** ***
    *** For some commands to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Either you specified an unqualified symbol, or your debugger ***
    *** doesn't have full symbol information. Unqualified symbol ***
    *** resolution is turned off by default. Please either specify a ***
    *** fully qualified symbol module!symbolname, or enable resolution ***
    *** of unqualified symbols by typing ".symopt- 100". Note that ***
    *** enabling unqualified symbol resolution with network symbol ***
    *** server shares in the symbol path may cause the debugger to ***
    *** appear to hang for long periods of time when an incorrect ***
    *** symbol name is typed or the network symbol server is down. ***
    *** ***
    *** For some commands to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    Probably caused by : ntoskrnl.wrong.symbols.exe ( nt_wrong_symbols!563AD7F4852000 )

    Followup: MachineOwner
    ---------
      My ComputerSystem Spec


  2. Posts : 12,286
    Windows 10 Pro
       13 Nov 2015 #2

    Hi mushroomii,

    Welcome to the 10forums.

    It seems you have symbol errors, do you have windbg properly configured?

    Please read BSOD Posting Instructions & How to upload files
      My ComputersSystem Spec


 

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