Windows 10: An assortment of BSODs, possibly graphics card driver? Thanks!

  1.    11 Nov 2015 #1

    An assortment of BSODs, possibly graphics card driver? Thanks!


    I'm getting an array of different BSODs, hopefully all contained in the crash report. They occur at seemingly random intervals. Please let me know what I should do, and if I should provide any further info. Attachment 47545

    Thanks in advance!
    Hans
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,723
    Windows 10 Pro
       13 Nov 2015 #2

    I recommend to check the device drivers for updates and check your software for updates.

    The Intel RST driver has been flagged
    Update link: Driver Reference Table - iaStorA.sys
    Code:
    ffffd000`4c46c798  fffff801`20ee9f00Unable to load image \SystemRoot\System32\drivers\iaStorA.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
     iaStorA+0x69f00
    3: kd> lmvm iastora
    start             end                 module name
    fffff801`20e80000 fffff801`2114d000   iaStorA  T (no symbols)           
        Loaded symbol image file: iaStorA.sys
        Image path: \SystemRoot\System32\drivers\iaStorA.sys
        Image name: iaStorA.sys
        Timestamp:        Mon Jan 14 19:00:27 2013 (50F447BB)
        CheckSum:         000A2FE2
        ImageSize:        002CD000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Recommended to test the memory, in the case of 32GB it could take 36 hours before this test is finished.



    An assortment of BSODs, possibly graphics card driver? Thanks! Diagnostic Test An assortment of BSODs, possibly graphics card driver? Thanks!
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Code:
    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: fffff98144195158, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff960e725fcc0, If non-zero, the instruction address which referenced the bad memory
    	address.
    Arg4: 0000000000000002, (reserved)
      My ComputersSystem Spec

  3.    15 Nov 2015 #3

    Thank you for your response axe0

    Would I be able to solve the iastorA.sys issue by downloading the latest here? Downloads for Intel RST) I'm finding it tricky to work out how to update that driver

    When the weekend comes i'll be sure to do the memtest. I'd run it previously, but never for 8 passes! pheweee that's a bunch.

    Will let you know how I get on

    Thanks again
    Hans
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,723
    Windows 10 Pro
       15 Nov 2015 #4

    How come you find it tricky to update that driver?

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU and cooling system.
    How to fill in your system specs:

      My ComputersSystem Spec

  5.    15 Nov 2015 #5

    Hi Axe0,

    I've updated my info more thoroughly. Hope that helps.

    I find it tricky updating that driver, as usually I update drivers through the Device Manager. But I can't seem to find it listed there. Also there's no option to update things through the Intel Rapid Storage Technology app? Sorry I'm still learning here

    Thanks again
    Hans
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,723
    Windows 10 Pro
       16 Nov 2015 #6

    No problem, I'm glad you ask what you don't know. It is better to ask then to do things that you could regret because you didn't knew it shouldn't be done that way.

    I have searched a little for you, filter on drivers and Windows 10 64-bit.
    Please use link below for downloading more updated drivers.
    Just click on the blue names, for example see below
    Attachment 48499
    After clicking on 1 of the blue names, you get a few download options. I don't know exactly why there are multiple download choices and why there sizes are different, but choose 1 of the options. After the download is finished, open the file and the installation process starts.
    Intel Download Center
      My ComputersSystem Spec

  7.    17 Nov 2015 #7

    Hi Axe0,

    I'm getting closer to solving the issue. I've removed two 8gig sticks of RAM, bringing it down from 32 to 16 gigs. Since then the system has been a lot more stable, with no blue screens for now [touch wood!]. So all things point to the RAM being broken?

    I've also heard it could sometimes be an issue with the ram slot on the motherboard, but how would I go about troubleshooting that?

    As a back story, when I first built the PC, I had to replace one of the sticks of RAM as the PC wouldn't boot up. The stick was under warranty so no problem. I thought i'd solved things by replacing the RAM, but looks like either the replacement was dodgy or maybe its the connection / slot on the motherboard?

    I have yet to do a full cycle of 8 memtests as I use the computer for work every day, but will do this next time I have a chance.

    Thanks
    Hans
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 13,723
    Windows 10 Pro
       17 Nov 2015 #8

    HansMoleman said: View Post
    I've also heard it could sometimes be an issue with the ram slot on the motherboard, but how would I go about troubleshooting that?
    Run the test on every stick in every slot separated from the other sticks, note the results and compare.
      My ComputersSystem Spec

  9.    17 Nov 2015 #9

    OK, great - so do each stick, one at a time? And 8 memtest passes for each stick?

    So: "Stick 1" in slot A, then B, then C, then D
    Then: "Stick 2" in slot A, then B, then C, then D ...?

    Thankyou! Getting close...
      My ComputerSystem Spec

  10. axe0's Avatar
    Posts : 13,723
    Windows 10 Pro
       17 Nov 2015 #10

    Yes, that is correct.

    Also to keep in mind, if you haven't used every slot I don't think you would have to test the unused slots too.
      My ComputersSystem Spec


 

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