Windows 10: BSODs associated with network adapters

  1.    11 Nov 2015 #1

    BSODs associated with network adapters

    My new Lenovo Edge 15 experiences a few BSODs. It came with Win8 and I upgraded to Windows10 right after purchasing. I've updated every device, BIOS, etc. but still lots of problems. Lenovo wants me to revert to Windows 8 to isolate if it's a hardware or OS problem. I want to see if there is a better fix before going that route.

    All the BSODs seem to be related to the wireless adapter, which itself crashes without always causing a BSOD - I'll lose connection and have to restart to get it back. Then sometimes get a BSOD during the restart - usually Driver Power State Failure.

    The main 3 BSOD are:

    I created the log file.
    Attachment 47489

    More recently the screen started flickering and going green, but that seems like something totally unrelated. I'm definitely frustrated, because otherwise I like the laptop! Didn't think I'd have all these issues with Lenovo!

    Thanks for the help!
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,714
    Windows 10 Pro
       12 Nov 2015 #2

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with DriverDoc, please remove them as it may cause trouble.

    Winthruster is a program you won't need, please remove it while troubleshooting. I have used it myself to find out what it exactly does, but I find it garbage. Of course I have done a clean install after using Winthruster.

    Please check your manufacturer for driver updates
    *** WARNING: Unable to verify timestamp for Qcamain10x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for Qcamain10x64.sys
    1: kd> lmvm Qcamain10x64
    start             end                 module name
    fffff801`b90d0000 fffff801`b932e000   Qcamain10x64 T (no symbols)           
        Loaded symbol image file: Qcamain10x64.sys
        Image path: \SystemRoot\System32\drivers\Qcamain10x64.sys
        Image name: Qcamain10x64.sys
        Timestamp:        Wed Jun 24 15:28:46 2015 (558AB08E)
        CheckSum:         00247E6E
        ImageSize:        0025E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please uninstall Avast while troubleshooting
    Avast - Uninstall Completely - Windows 7 Help Forums
    ffffd000`22237378  fffff800`d0f01400Unable to load image \SystemRoot\system32\drivers\aswStm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for aswStm.sys
    *** ERROR: Module load completed but symbols could not be loaded for aswStm.sys
    The crashes are network related
    The windows drivers below are related to the network, this means either the network drivers or 3rd party drivers are causing problems
    ffffd000`22237a68  fffff800`c9304120 tcpip!gAleNullSid
    ffffd000`22237a78  fffff800`c8076e98 NETIO!KfdAleRemoveFlowContextTable+0x148
    In your case, if you have used DriverDoc, your network drivers are corrupted which causes the crashes.
    If you haven't, Avast isn't requesting data from the internet on the right way which causes the network drivers being marked as the cause.
    In either way I suggest you uninstall Avast while troubleshooting.
      My ComputersSystem Spec


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