Windows 10: Clean Win10, Random DRIVER POWER STATE FAILURE bsod

  1.    11 Nov 2015 #1

    Clean Win10, Random DRIVER POWER STATE FAILURE bsod


    Please, recently purchased Dell Inspiron laptop and since day #1 have had random DRIVER POWER STATE FAILURE BSOD issues. I seem to have exhausted all the tech support at Dell... I've come away unimpressed. I am not terribly knowledgeable with computers but we have tried most common repairs: Reset to Factory, Update Drivers, Format and reinstall Windows 10.
    I have intentionally ran this PC after a fresh install with zero after-market software and still get this BSOD. I might be having some luck if I simply reboot every morning as that has created some days when this BSOD doesn't occur. They happen randomly in the middle of seemingly light tasks.
    I've included a screen shot, and the dump files created by your site software.
    Thank You for any assistance.
      My ComputerSystem Spec


  2. Posts : 13,344
    Windows 10 Pro
       12 Nov 2015 #2

    Hi Tacoma10,

    Welcome to the 10forums.

    The cause of the crashes is the touchpad driver.
    Please check your manufacturer, Dell, for driver updates.
    Code:
    2: kd> !irp ffffe0017f5698b0
    Irp is active with 9 stacks 8 is current (= 0xffffe0017f569b78)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [ 16, 0]   0  0 ffffe001771fac20 00000000 fffff800b2c01b70-00000000    
    	       \Driver\ACPI	i8042prt!I8xPowerUpToD0Complete
    			Args: 00000000 00000000 00000000 00000002
     [ 16, 0]   0  0 ffffe001784d82d0 00000000 00000000-00000000    
    	       \Driver\i8042prt
    			Args: 00000000 00000000 00000000 00000002
     [ 16, 0]   0  0 ffffe00177e93b60 00000000 fffff800b2ce1000-00000000    
    	      Unable to load image \SystemRoot\System32\drivers\SynTP.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for SynTP.sys
    *** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
     \Driver\SynTP	kbdclass!KeyboardClassPowerComplete
    			Args: 00000000 00000000 00000000 00000002
    >[ 16, 2]   0 e1 ffffe00177d98450 00000000 fffff8020a393d74-ffffe0017dd72b60 Success Error Cancel pending
    	       \Driver\kbdclass	nt!PopRequestCompletion
    			Args: 00051100 00000001 00000001 00000002
     [  0, 0]   0  0 00000000 00000000 00000000-ffffe0017dd72b60    
    
    			Args: 00000000 00000000 00000000 00000000
    2: kd> lmvm syntp
    start             end                 module name
    fffff800`b2c30000 fffff800`b2ccb000   SynTP    T (no symbols)           
        Loaded symbol image file: SynTP.sys
        Image path: \SystemRoot\System32\drivers\SynTP.sys
        Image name: SynTP.sys
        Timestamp:        Sat May 30 01:44:42 2015 (5568F9EA)
        CheckSum:         00095935
        ImageSize:        0009B000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  3.    13 Nov 2015 #3

    axe0 said: View Post
    Hi Tacoma10,

    Welcome to the 10forums.

    The cause of the crashes is the touchpad driver.
    Please check your manufacturer, Dell, for driver updates.
    Thank You!! Fingers crossed. Seems there was a November 5 Touchpad Driver Update. No BSODs for the past 24 hours.
    Thanks
      My ComputerSystem Spec


 

Related Threads
BSOD - Driver Power State Failure in BSOD Crashes and Debugging
In a bit of a jam here, Currently I have windows 10 installed, although the problem was persisting even while I was using windows 7. The problems started when I ran out of space on my SSD and tried to bring files over to my other HDD for storage....
Frequent BSOD (driver power state failure) in BSOD Crashes and Debugging
I used to had the dpc watchdog violation BSOD , but it was okay from quite days . but now i have another BSOD with error "driver power state failure" This usually happens when i am working on photoshop or illustrator, i lost my unsaved files...
BSOD Driver Power State Failure in BSOD Crashes and Debugging
Hey guys, Ever since I updated to windows 10, my computer automatically installs some Nvidia drivers from their servers. From past experience I know that my computer can get random BSOD's with the wrong Nvidia drivers installed (WinDBG always...
Solved BSOD Driver Power State Failure in BSOD Crashes and Debugging
Hi, First of all I would like to thank you for taking the time to view my thread, over the years I have found these type of forums to be very useful and appreciate the generosity of time and experience shown members.:) I recently upgraded my PC...
Solved BSOD driver power state failure 0x0000009f in BSOD Crashes and Debugging
Whenever I boot my pc for the first time I get this error but when my pc restarts from this error it works fine. 35565
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 10:25.
Find Us