Windows 10: Can't start computer properly, 0xc000012a Solved

  1. Posts : 7
    Windows 10 Professional
       10 Nov 2015 #1

    Can't start computer properly, 0xc000021a

    Hi, I have a laptop (Acer M3-581T), and it's in a bootloop between diagnosing/repairing your PC, can't repair and the blue screen.

    I've got a recovery drive setup and wondering if there's anything I can do?

    I'm fairly sure the computer had McAfee and a Kaspersky with a version not compatible with Windows 10, I'm not sure if these have anything to do with it.

    Also I believe it started after Office 2016 was installed.

    Anything I can do? I'm not sure if there's a way to get a debug file since if I can even get to the Safe mode options, it restarts into the same bootloop.


    EDIT: the code seems to be 0xc000021a
    Last edited by Sarcastic Goats; 10 Nov 2015 at 12:46.
      My ComputerSystem Spec

  2. Posts : 13,350
    Windows 10 Pro
       11 Nov 2015 #2

    Hi Sarcastic Goats,

    Please boot from the recovery drive.
    Are you able to boot in safe mode through the recovery drive?
      My ComputersSystem Spec

  3. Posts : 7
    Windows 10 Professional
    Thread Starter
       11 Nov 2015 #3

    axe0 said: View Post
    Hi Sarcastic Goats,

    Please boot from the recovery drive.
    Are you able to boot in safe mode through the recovery drive?
    Hi, nothing seemed to be working so I ended up resetting Windows.
      My ComputerSystem Spec


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