1.    10 Nov 2015 #1
    Join Date : Aug 2015
    Posts : 7
    Windows 10 Professional

    Can't start computer properly, 0xc000021a


    Hi, I have a laptop (Acer M3-581T), and it's in a bootloop between diagnosing/repairing your PC, can't repair and the blue screen.

    I've got a recovery drive setup and wondering if there's anything I can do?

    I'm fairly sure the computer had McAfee and a Kaspersky with a version not compatible with Windows 10, I'm not sure if these have anything to do with it.

    Also I believe it started after Office 2016 was installed.

    Anything I can do? I'm not sure if there's a way to get a debug file since if I can even get to the Safe mode options, it restarts into the same bootloop.

    Cheers

    EDIT: the code seems to be 0xc000021a
    Last edited by Sarcastic Goats; 10 Nov 2015 at 12:46.
      My ComputerSystem Spec
  2.    11 Nov 2015 #2
    Join Date : Jun 2015
    Posts : 12,972
    Windows 10 Pro

    Hi Sarcastic Goats,

    Please boot from the recovery drive.
    Are you able to boot in safe mode through the recovery drive?
      My ComputersSystem Spec
  3.    11 Nov 2015 #3
    Join Date : Aug 2015
    Posts : 7
    Windows 10 Professional
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Hi Sarcastic Goats,

    Please boot from the recovery drive.
    Are you able to boot in safe mode through the recovery drive?
    Hi, nothing seemed to be working so I ended up resetting Windows.
      My ComputerSystem Spec

 


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