Getting a "whea uncorrectable error" usually while playing games


  1. Posts : 10
    Windows 10 Pro
       #1

    Getting a "whea uncorrectable error" usually while playing games


    Hi,

    I'm getting some random whea uncorretable errors, usually happens when playing games. But sometimes happens right after the computer restarts after the blue screen. I've attached the debug file.

    Thanks in advance.
      My Computer


  2. Posts : 14,901
    Windows 10 Pro
       #2

    Hi Tangerined,

    I need you to remove every crack and the related software on your system before we proceed.
    Also remove ASUS software as it is known for causing BSOD's. There are some threads here that have BSOD's caused by ASUS software.
    Forum rules
    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
      My Computers


  3. Posts : 10
    Windows 10 Pro
    Thread Starter
       #3

    Ok, the programs in question have been removed. I've still gotten a few BSODs. I've attached the latest debug file.

    Thanks.
      My Computer


  4. Posts : 14,901
    Windows 10 Pro
       #4

    The errors are 0x124 WHEA_UNCORRECTABLE_ERROR (Windows Hardware Error Architecture)
    This means that there are problems with your hardware, but this error is also caused by overclocking, faulty drivers or BIOS problems.



    STOP 0x124 Troubleshooting

    Read carefully before proceeding.



    warning   Warning
    If you're overclocking your system, revert back to stock clocks now.

    Note   Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    ONE

     CPU TEST


    Run Prime95 and
    Download IntelBurnTest - MajorGeeks to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





    TWO

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking forzero errors here. Even a single error will indicate RAM failure.





    THREE

     HDD TEST


    Run SeaTools to check the integrity of your HDD. http://www.sevenforums.com/tutorials...s-how-use.html

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk http://www.sevenforums.com/tutorials...isk-check.html




    FOUR

     GPU TEST


    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    Note   Note
    Run Furmark for around 30 minutes.

    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.


    It seems there are problems with the level 0 cache of the CPU
    Code:
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe001af7f7138
    Section       @ ffffe001af7f72c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : DCACHEL0_WR_ERR (Proc 1 Bank 1)
      Status      : 0xbf80000000000124
      Address     : 0x00000002181eb700
      Misc.       : 0x0000000000000086
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe001083e5138
    Section       @ ffffe001083e52c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : DCACHEL0_WR_ERR (Proc 1 Bank 1)
      Status      : 0xbf80000000000124
      Address     : 0x00000002181db880
      Misc.       : 0x0000000000000086
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe000767ce138
    Section       @ ffffe000767ce2c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : DTLBL0_ERR (Proc 1 Bank 2)
      Status      : 0xb200000000010014
      My Computers


  5. Posts : 10
    Windows 10 Pro
    Thread Starter
       #5

    Thanks for the help! I will run these tests. Problems with the CPU is disheartening, the CPU, motherboard and ram is less than 6 months old.
      My Computer


  6. Posts : 14,901
    Windows 10 Pro
       #6

    Honestly isn't that a reason to not do the tests. If the tests show problems then these components are faulty.
      My Computers


  7. Posts : 10
    Windows 10 Pro
    Thread Starter
       #7

    Ok well I had BSOD within minutes of running prime95 and intelburntest. I tried running the intel diagnostic utility several times but it wasn't able to find any problems and passed it's stress tests. I also ran 2 passes of memtest86 which did not find any errors. My drivers and BIOS are up to date. So is it a defective CPU?
      My Computer


  8. Posts : 14,901
    Windows 10 Pro
       #8

    Why only 2 passes? Not enough time?
    Memtest requires 8 passes
      My Computers


  9. Posts : 10
    Windows 10 Pro
    Thread Starter
       #9

    Ok, I was being dumb but I've figured it out. Some how my bios was set to overclock the CPU to 4.2ghz. I'm not sure how or when that got changed since I don't overclock. But thanks for the help!
      My Computer


  10. Posts : 14,901
    Windows 10 Pro
       #10

    Lol, one of the first things to check was overclocking
      My Computers


 

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