1.    09 Nov 2015 #1
    Join Date : Oct 2015
    Posts : 10
    Windows 10 Pro

    Getting a "whea uncorrectable error" usually while playing games


    Hi,

    I'm getting some random whea uncorretable errors, usually happens when playing games. But sometimes happens right after the computer restarts after the blue screen. I've attached the debug file.

    Thanks in advance.
      My ComputerSystem Spec
  2.    11 Nov 2015 #2
    Join Date : Jun 2015
    Posts : 12,673
    Windows 10 Pro

    Hi Tangerined,

    I need you to remove every crack and the related software on your system before we proceed.
    Also remove ASUS software as it is known for causing BSOD's. There are some threads here that have BSOD's caused by ASUS software.
    Forum rules
    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
      My ComputersSystem Spec
  3.    12 Nov 2015 #3
    Join Date : Oct 2015
    Posts : 10
    Windows 10 Pro
    Thread Starter

    Ok, the programs in question have been removed. I've still gotten a few BSODs. I've attached the latest debug file.

    Thanks.
      My ComputerSystem Spec
  4.    12 Nov 2015 #4
    Join Date : Jun 2015
    Posts : 12,673
    Windows 10 Pro

    The errors are 0x124 WHEA_UNCORRECTABLE_ERROR (Windows Hardware Error Architecture)
    This means that there are problems with your hardware, but this error is also caused by overclocking, faulty drivers or BIOS problems.



    Getting a "whea uncorrectable error" usually while playing games STOP 0x124 Troubleshooting Getting a "whea uncorrectable error" usually while playing games
    Read carefully before proceeding.


    warning   Warning
    If you're overclocking your system, revert back to stock clocks now.

    Note   Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    Getting a "whea uncorrectable error" usually while playing games ONE Getting a "whea uncorrectable error" usually while playing games
     CPU TEST

    Run Prime95 and
    Download IntelBurnTest - MajorGeeks to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





    Getting a "whea uncorrectable error" usually while playing games TWO Getting a "whea uncorrectable error" usually while playing games
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking forzero errors here. Even a single error will indicate RAM failure.





    Getting a "whea uncorrectable error" usually while playing games THREE Getting a "whea uncorrectable error" usually while playing games
     HDD TEST

    Run SeaTools to check the integrity of your HDD. http://www.sevenforums.com/tutorials...s-how-use.html

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk http://www.sevenforums.com/tutorials...isk-check.html




    Getting a "whea uncorrectable error" usually while playing games FOUR Getting a "whea uncorrectable error" usually while playing games
     GPU TEST

    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    Note   Note
    Run Furmark for around 30 minutes.

    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.


    It seems there are problems with the level 0 cache of the CPU
    Code:
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe001af7f7138
    Section       @ ffffe001af7f72c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : DCACHEL0_WR_ERR (Proc 1 Bank 1)
      Status      : 0xbf80000000000124
      Address     : 0x00000002181eb700
      Misc.       : 0x0000000000000086
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe001083e5138
    Section       @ ffffe001083e52c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : DCACHEL0_WR_ERR (Proc 1 Bank 1)
      Status      : 0xbf80000000000124
      Address     : 0x00000002181db880
      Misc.       : 0x0000000000000086
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe000767ce138
    Section       @ ffffe000767ce2c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : DTLBL0_ERR (Proc 1 Bank 2)
      Status      : 0xb200000000010014
      My ComputersSystem Spec
  5.    12 Nov 2015 #5
    Join Date : Oct 2015
    Posts : 10
    Windows 10 Pro
    Thread Starter

    Thanks for the help! I will run these tests. Problems with the CPU is disheartening, the CPU, motherboard and ram is less than 6 months old.
      My ComputerSystem Spec
  6.    12 Nov 2015 #6
    Join Date : Jun 2015
    Posts : 12,673
    Windows 10 Pro

    Honestly isn't that a reason to not do the tests. If the tests show problems then these components are faulty.
      My ComputersSystem Spec
  7.    13 Nov 2015 #7
    Join Date : Oct 2015
    Posts : 10
    Windows 10 Pro
    Thread Starter

    Ok well I had BSOD within minutes of running prime95 and intelburntest. I tried running the intel diagnostic utility several times but it wasn't able to find any problems and passed it's stress tests. I also ran 2 passes of memtest86 which did not find any errors. My drivers and BIOS are up to date. So is it a defective CPU?
      My ComputerSystem Spec
  8.    13 Nov 2015 #8
    Join Date : Jun 2015
    Posts : 12,673
    Windows 10 Pro

    Why only 2 passes? Not enough time?
    Memtest requires 8 passes
      My ComputersSystem Spec
  9.    14 Nov 2015 #9
    Join Date : Oct 2015
    Posts : 10
    Windows 10 Pro
    Thread Starter

    Ok, I was being dumb but I've figured it out. Some how my bios was set to overclock the CPU to 4.2ghz. I'm not sure how or when that got changed since I don't overclock. But thanks for the help!
      My ComputerSystem Spec
  10.    15 Nov 2015 #10
    Join Date : Jun 2015
    Posts : 12,673
    Windows 10 Pro

    Lol, one of the first things to check was overclocking
      My ComputersSystem Spec

 


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