Windows 10: Random BSOD on computer with different error message

  1.    08 Nov 2015 #1

    Random BSOD on computer with different error message

    Im in desperate need for help with my pc.
    Have had home builds for years with no big issues before windows 8.1 and now windows 10.
    I thought i had issues with memory or graphic card on my previous computer so i ended up buying new parts for a new build.
    But nothing changed. Not so frequent as before but up to several times a day my computers gets an BSOD
    I must say it is random for me what i am doing while this happends.
    Different messages before restarting. The 2 last one while trying to create this thread and making the dump zip file was
    Kernel check failure and DPC watchdog violation.

    I have no knowledge with debug so i am stuck.

    I really hope someone can help it is getting very enoying.

    Thanks. :)

    Attachment 46901
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       11 Nov 2015 #2

    Hi rodoet,

    Welcome to the 10forums.

    Please check ASUS for BIOS updates.

    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to ONLY install the drivers using custom/advanced options.
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    0: kd> lmvm atikmdag
    start             end                 module name
    fffff800`63ee0000 fffff800`653ef000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Sat Aug 22 04:10:03 2015 (55D7D9FB)
        CheckSum:         014B0CA3
        ImageSize:        0150F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

    Random BSOD on computer with different error message Diagnostic Test Random BSOD on computer with different error message

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note

    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arg1: 0000000000000000, memory referenced
    Arg2: 00000000000000ff, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: 0000000000000000, address which referenced memory
      My ComputersSystem Spec

  3.    12 Nov 2015 #3

    Hi axe0

    Thanks for the answer.

    I have now unistalled the drivers and re installed my Asus Graphic card R290
    Install the new AMD driver with custom options.

    I will tonight run the Mem test and comeback with the final outcome.

    If there is any RAM issues or if everything is ok, i will run for a few days and se if things are better.

    Mayeb i should clear the fault log history and start scratch?
    If so how do i best proceed to clear the dump history?

      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       12 Nov 2015 #4

    It is prefered to not clear anything, the dumps and logs can help with finding a patern to find the cause and solution easier.
      My ComputersSystem Spec

  5.    27 Nov 2015 #5

    I did take some time but now the Mem test has been completed while i was away for a few days and it run 14 passes with no errors.
    The driver for AMD was re installed under custom options.
    New graphic card not installed.
    Still having issues with Crashes.
    Mostly Kernel security check failures.

    Attached a new Log file from today.

    Any other suggestions. ?

    Thanks in advance.

    Attachment 50761
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       27 Nov 2015 #6

    Please check ASUS for BIOS updates
    You are using the 1401 version of the BIOS versions and there are many BIOS updates available
    Attachment 50768

    Please uninstall AMD Quick Stream
    ffffd001`924e27a8  fffff800`c628b048Unable to load image \SystemRoot\system32\DRIVERS\appexDrv.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for appexDrv.sys
    *** ERROR: Module load completed but symbols could not be loaded for appexDrv.sys
    Please update your Realtek network driver
    Driver Reference Table - rt640x64.sys
    ffffd001`924e27d8  fffff800`c7460000Unable to load image \SystemRoot\System32\drivers\rt640x64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for rt640x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for rt640x64.sys
    1: kd> lmvm rt640x64
    start             end                 module name
    fffff801`d7450000 fffff801`d7529000   rt640x64   (deferred)             
        Image path: \SystemRoot\System32\drivers\rt640x64.sys
        Image name: rt640x64.sys
        Timestamp:        Tue May 05 18:21:03 2015 (5548EDEF)
        CheckSum:         000E3BAF
        ImageSize:        000D9000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please check Windows Update for updates.
    The AMD processor driver of the APU has been flagged, but it can only be updated through Windows Update.
    Driver Reference Table - amdppm.sys
    Probably caused by : amdppm.sys
    1: kd> lmvm amdppm
    start             end                 module name
    fffff801`d7530000 fffff801`d7556000   amdppm     (deferred)             
        Mapped memory image file: d:\symbols\amdppm.sys\559F383B26000\amdppm.sys
        Image path: \SystemRoot\System32\drivers\amdppm.sys
        Image name: amdppm.sys
        Timestamp:        Fri Jul 10 05:12:59 2015 (559F383B)
        CheckSum:         00025231
        ImageSize:        00026000
        File version:     10.0.10240.16384
        Product version:  10.0.10240.16384
        File flags:       0 (Mask 3F)
        File OS:          40004 NT Win32
        File type:        3.7 Driver
        File date:        00000000.00000000
        Translations:     0409.04b0
        CompanyName:      Microsoft Corporation
        ProductName:      Microsoft® Windows® Operating System
        InternalName:     amdppm.sys
        OriginalFilename: amdppm.sys
        ProductVersion:   10.0.10240.16384
        FileVersion:      10.0.10240.16384 (th1.150709-1700)
        FileDescription:  Processor Device Driver
        LegalCopyright:   © Microsoft Corporation. All rights reserved.
    The graphics is integrated in the CPU, am I right?
    There is an update available for the drivers.

    Attachment 50769
    fffff800`4f7aa838  fffff800`3a549dcdUnable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    1: kd> lmvm atikmpag
    start             end                 module name
    fffff801`d4f90000 fffff801`d5039000   atikmpag   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Sat Aug 22 03:45:00 2015 (55D7D41C)
        CheckSum:         000A5C52
        ImageSize:        000A9000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec


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