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  1.    06 Nov 2015 #1
    Join Date : Nov 2015
    Posts : 12
    Windows 10 64bit

    BSOD while playing video games 5 times in two days


    I got BSOD 5 times in two days on my new computer that I built recently, the message has changed to "KERNEL SECURITY CHECK ERROR" after I've updated my drivers yesterday, attached is program report thingy you guys use here, thank you for your help!
      My ComputerSystem Spec
  2.    06 Nov 2015 #2
    Join Date : Jun 2015
    Posts : 12,954
    Windows 10 Pro

    Hi Rivinis,

    Welcome to the 10forums.

    I recommend to check your software for updates as far as you can, like Norton as it uses a few old drivers.

    Please remove ASUS software AI Suite 3, it is known for causing BSOD's as it does for you.
    The ASUS Charger driver, a driver that comes with AI Suite 3 is causing you BSOD's.
    Code:
    *** WARNING: Unable to verify timestamp for AiChargerPlus.sys
    *** ERROR: Module load completed but symbols could not be loaded for AiChargerPlus.sys
    The Nvidia Video driver is also being flagged.
    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Code:
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    0: kd> lmvm nvlddmkm
    start             end                 module name
    fffff800`fff00000 fffff801`009f7000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Mon Nov 02 13:59:49 2015 (56375E45)
        CheckSum:         00AC236B
        ImageSize:        00AF7000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    As has this, for me unknown, driver.
    This driver is not on your system, either you have removed the software as the dump is from yesterday or you are missing this driver.
    Code:
    *** WARNING: Unable to verify timestamp for AndroidAFDx64.sys
    *** ERROR: Module load completed but symbols could not be loaded for AndroidAFDx64.sys
      My ComputersSystem Spec
  3.    11 Nov 2015 #3
    Join Date : Nov 2015
    Posts : 12
    Windows 10 64bit
    Thread Starter

    Hey, thanks man, I did all you said and still had three BSOD in the past two days. What else do you think it could be? I attached a new report thingy today. Thank you!
      My ComputerSystem Spec
  4.    11 Nov 2015 #4
    Join Date : Nov 2015
    Posts : 12
    Windows 10 64bit
    Thread Starter

    Here are my system specs if it helps:
    Intel I7-6700k
    EVGA GTX 980ti
    Asus VIII Hero
    Samsung 850 PRO x2
    Western Digital Black 2GB
    Corsair Dominator 32GB
    Corsair H80I
    Corsair HX750i (could it be the PSU? Is 750W enough for my system?)
    Logitech gaming gear & Dell Ultrasharp monitors
      My ComputerSystem Spec
  5.    11 Nov 2015 #5
    Join Date : Jun 2015
    Posts : 12,954
    Windows 10 Pro

    Please uninstall Norton while troubleshooting
    Uninstall your Norton product using Norton Removal Tool
    Code:
    ffffd000`24edeb60  fffff801`5714b501Unable to load image \SystemRoot\system32\drivers\NSx64\1605040.018\SRTSP64.SYS, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for SRTSP64.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SRTSP64.SYS
     SRTSP64+0x3b50
    ffffd000`24fdc1b8  fffff801`a756888bUnable to load image \SystemRoot\system32\drivers\NSx64\1605040.018\SYMNETS.SYS, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for SYMNETS.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
     SYMNETS+0x1888b
    Please update your Intel Ethernet driver
    Intel Download Center
    Code:
    ffffd001`8a7f1888  fffff800`2de5c136Unable to load image \SystemRoot\system32\DRIVERS\e1d65x64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for e1d65x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for e1d65x64.sys
     e1d65x64+0x1c136
    4: kd> lmvm e1d65x64
    start             end                 module name
    fffff800`2de40000 fffff800`2dec5000   e1d65x64 T (no symbols)           
        Loaded symbol image file: e1d65x64.sys
        Image path: \SystemRoot\system32\DRIVERS\e1d65x64.sys
        Image name: e1d65x64.sys
        Timestamp:        Thu Jun 18 18:37:56 2015 (5582F3E4)
        CheckSum:         0008FF35
        ImageSize:        00085000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Note   Note
    The Nvidia graphics drivers have also been flagged multiple times

    Please use DDU and try installing different versions of the graphics drivers.

    Old drivers:
    Code:
    SiUSBXp		Fri Jul 16 00:27:13 2010 (4c3f8b41)		SiUSBXp.sys
    ScpVBus		Sun May 05 23:31:26 2013 (5186cfae)		ScpVBus.sys
    ccSetx64		Tue Sep 24 05:58:04 2013 (52410dcc)		ccSetx64.sys // norton
    ccSetx64		Mon Aug 18 21:33:11 2014 (53f254f7)		ccSetx64.sys // norton
    SRTSPX64		Tue Aug 26 08:36:42 2014 (53fc2afa)		SRTSPX64.SYS // norton
    Update links:
    Driver Reference Table - SiUSBXp.sys
    Driver Reference Table - ScpVBus.sys
      My ComputersSystem Spec
  6.    11 Nov 2015 #6
    Join Date : Nov 2015
    Posts : 12
    Windows 10 64bit
    Thread Starter

    Hi again, thanks for the reply, do you want me to uninstall Norton and rerun the troubleshooting and upload a new file?

    I installed the newest Nvidia drivers yesterday, should I downgrade to an older one?
      My ComputerSystem Spec
  7.    11 Nov 2015 #7
    Join Date : Nov 2015
    Posts : 12
    Windows 10 64bit
    Thread Starter

    Could it be a hardware problem? I built my PC myself, and I am afraid I made a mistake.

    Also, should I update the motherboard BIOS? I found a new version on their website
      My ComputerSystem Spec
  8.    11 Nov 2015 #8
    Join Date : Jun 2015
    Posts : 12,954
    Windows 10 Pro

    Many questions, some are things one would think about very quickly.

    I would like to see you using Windows Defender while troubleshooting, no logs required until another BSOD.

    Please try different versions of the drivers.

    What mistake do you mean exactly? As it looks like for me right now, there is a small chance this is hardware related.

    For now it isn't yet needed to update your BIOS, you may of course try it.
      My ComputersSystem Spec
  9.    11 Nov 2015 #9
    Join Date : Nov 2015
    Posts : 12
    Windows 10 64bit
    Thread Starter

    What do you mean "one would think about very quickly"? Are you saying I'm stupid? I'm just.. less knowledgeable than you :P
    Thanks for baring up with me, this computer costed me a year's savings, and I am afraid I screwed up something.

    I ONLY get the BSOD while playing video games here are my thoughts:
    1- The GPU is not getting enough power (750W should be enough, I am using one PCI-E cable with two heads instead of two separate ones, could it be that?)
    2- Windows 10 related (DirectX 12 or something)

    3- My 980ti is ****ed

    What are your thoughts on my thoughts?
      My ComputerSystem Spec
  10.    11 Nov 2015 #10
    Join Date : Jun 2015
    Posts : 12,954
    Windows 10 Pro

    I mean that someone who isn't really experienced with troubleshooting would think about that very quickly, I know I would.

    What games are you playing?

    You could have 1500W PSU but still have problems, there are several other things to look at, like some values in the BIOS, 3.3v, 5v and 12v for example
      My ComputersSystem Spec

 
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