Multiple BSODs, now can't load Windows

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  1.    06 Nov 2015 #1

    Multiple BSODs, now can't load Windows

    Hey guys! I'm really hoping you can solve a problem that I've spent the past 16 hours wrestling with. This morning my PC hard crashed,. I didn't think anything of it, restarted and got back to work. About an hour later it hard crashed again, eventually BSODing within minutes of logging in. These are just some of the errors:
    IRQL null less or equal
    System Service Exception
    Bad Pool Header
    Kmove exception not handled
    And a few others. I could never stay on long enough to google these errors so I ran CHKDSK from the advanced boot screen which came back fine. I decided "screw it" and just did a System Restore since my last point was a few days ago. Then it BSOD during the system restore, and it made it so that it would crash after the Windows logo. I decided to use the Reset to reinstall Windows 10 but keep my files, and, you guessed it! BSOD during that. Now it doesn't even ask for my password in the advanced boot screen like it used to. If I try to do the Reset again it gives me an error and says it can't be done.
    If I power on, there's a 90% chance it either hard crashes or BSOD at the Windows logo. On the off-chance that it makes it beyond that, it runs a repair tool, but it always fails.
    I made a Windows 10 USB installer but it just prompts for a serial key which I don't have because I used the automatic upgrade from Windows 8.1 a few weeks ago.
    I spent hours searching for answers, and even resorted to making a USB Linux installer just to access my HDD and transfer some important files to an external HDD, but I couldn't grab them all. For some reason some of my folders were inaccessible.

    I'm really hoping you guys can solve this for me because it's 5:20am and my brain has turned to mush. And, if possible being able to recover those last few files I'm missing.

    If you need any more info from me, just ask, for now, I'm going to grab a couple hours sleep. Good luck!
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,824
    Windows 10 Pro
       06 Nov 2015 #2

    Multiple BSODs, now can't load Windows Diagnostics Test Multiple BSODs, now can't load Windows

    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Run chkdsk Disk Check - Windows 7 Help Forums
      My ComputersSystem Spec

  3.    06 Nov 2015 #3

    I'm not sure what exactly has happened since my last post, but now I can't even access the advanced boot screen to run CHKDSK. It now immediately BSODs after the BIOS, or gives me various error info and asks me to use a recovery tool.

    If I change the boot device to the USB where I have Linux, (I have no experience with Linux,) I can still access the majority of my files, so they seem to be in good working order.
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,824
    Windows 10 Pro
       06 Nov 2015 #4

    You are posting via another pc?
      My ComputersSystem Spec

  5.    06 Nov 2015 #5

    Yes. A borrowed laptop. Sorry for the confusion.
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,824
    Windows 10 Pro
       06 Nov 2015 #6

    That is a good thing :)
    Is Windows 10 installed on it?
      My ComputersSystem Spec

  7.    06 Nov 2015 #7

    It is. :)
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 13,824
    Windows 10 Pro
       06 Nov 2015 #8

    Use the link below for creating recovery media, it is needed to proceed.

    Recovery Drive - Create in Windows 10 - Windows 10 Forums
      My ComputersSystem Spec

  9.    06 Nov 2015 #9

    OK, I've made the Recovery Drive, but I had to uncheck the Back up system files to the recovery drive box. Otherwise it would say there was a problem. Is that going to be an issue?
    How should I proceed from here?
      My ComputerSystem Spec

  10. axe0's Avatar
    Posts : 13,824
    Windows 10 Pro
       06 Nov 2015 #10

    Boot from the USB, go to the advanced troubleshooting options and open command prompt.
    In command prompt enter the chkdsk command and wait until it is finished.
    Note   Note
    It may take hours until chkdsk completes, let it run until it is finished.

    warning   Warning
    Aborting the test may cause (more) damage to your hard drive
      My ComputersSystem Spec

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