1.    05 Nov 2015 #1
    Join Date : Nov 2015
    Posts : 2
    Windows 10

    BSOD every time I boot the machine I get Bad Pool header


    Every since I upgraded to windows 10 and boot my desktop machine I get a BSOD with Bad Pool header. It keeps looping and rebooting with the same error. The only way around it is to go into the bios and save changes and then it allows me to log in. I have disabled fast reboot and still no joy. Attached is a log file with all the relevant info
      My ComputerSystem Spec
  2.    05 Nov 2015 #2
    Join Date : Jun 2015
    Posts : 12,960
    Windows 10 Pro

    Hi kinhell,

    Welcome to the 10forums.

    Please update your Stonesoft IPsec VPN Client software, it is causing you the crashes.
    Code:
    *** WARNING: Unable to verify timestamp for sgravpn.sys
    *** ERROR: Module load completed but symbols could not be loaded for sgravpn.sys
    0: kd> lmvm sgravpn
    start             end                 module name
    fffff800`fd340000 fffff800`fd3c7000   sgravpn  T (no symbols)           
        Loaded symbol image file: sgravpn.sys
        Image path: \SystemRoot\system32\DRIVERS\sgravpn.sys
        Image name: sgravpn.sys
        Timestamp:        Fri Aug 31 19:48:53 2012 (5040F905)
        CheckSum:         000938EF
        ImageSize:        00087000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Old drivers:
    Code:
    iaStorA		Fri Aug 02 03:39:52 2013 (51fb0de8)		iaStorA.sys
    amdkmpfd		Fri Dec 13 06:33:52 2013 (52aa9c40)		amdkmpfd.sys
    Update links:
    Driver Reference Table - iaStorA.sys
    Driver Reference Table - amdkmpfd.sys

    Let me know how it goes
      My ComputersSystem Spec
  3.    05 Nov 2015 #3
    Join Date : Nov 2015
    Posts : 2
    Windows 10
    Thread Starter

    Brilliant. I've updated the Stonesoft software and it rebooted fine. Many thanks
      My ComputerSystem Spec
  4.    05 Nov 2015 #4
    Join Date : Jun 2015
    Posts : 12,960
    Windows 10 Pro

    You're welcome
      My ComputersSystem Spec

 


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