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  1. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       13 Nov 2015 #11

    Do you see a new minidump in the minidump folder located at c:\Windows?
      My System SpecsSystem Spec


  2. Joined : Nov 2015
    Posts : 13
    Windows 10 64-bit
       13 Nov 2015 #12

    This is the one and only dump there is. Looking back at event viewer, i got another kerna-41 at 9:49 that same night. Again, i did not see it happen. no other errors are showing up in event viewer now. I also just updated to nvidia's newest drivers which were released on the 9th, so hopefully that helped or fixed it.
      My System SpecsSystem Spec


  3. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       13 Nov 2015 #13

    Run the DM Log Collector tool and upload the new zip.
      My System SpecsSystem Spec


  4. Joined : Nov 2015
    Posts : 13
    Windows 10 64-bit
       14 Nov 2015 #14

    Here ya go
      My System SpecsSystem Spec


  5. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       14 Nov 2015 #15

    Please check {windows partition}\windows\minidump and check if there are any dump files saved.
    The zip is empty of the most recent dump file.
    Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial
      My System SpecsSystem Spec


  6. Joined : Nov 2015
    Posts : 13
    Windows 10 64-bit
       14 Nov 2015 #16

    The only dump there is is the one i uploaded in my last reply. the computer right now is set to automatic dump files, ill change it to small dumps and wait for it to crash again.
      My System SpecsSystem Spec


  7. Joined : Nov 2015
    Posts : 13
    Windows 10 64-bit
       18 Nov 2015 #17

    I have been running the computer since i last posted here and it didn't crash at all so i sent it back with my friend thinking the driver update fixed it. As soon as he took it home he installed a bunch of stuff on it and it has crashed three times today. Here are the updated logs.
      My System SpecsSystem Spec


  8. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       19 Nov 2015 #18

    What has your friend installed?
    I see a Gigabyte program, Gigabyte software is known for causing 0x124(WHEA_UNCORRECTABLE_ERROR)

    Please test your hard drive(s) again, but this time using HDTune
    Code:
    ffffd000`e479bb58  fffff800`a1e900c0 FLTMGR!FltpProcessGenericWorkItem



    Random hard resets with no errors, pop-ups, or bsod. Diagnostics Test Random hard resets with no errors, pop-ups, or bsod.
     HDD TEST

    Run HDTune to scan for errors, health and benchmark.
    Let me know what the results are, prefered screenshots.
      My System SpecsSystem Spec


  9. Joined : Nov 2015
    Posts : 13
    Windows 10 64-bit
       21 Nov 2015 #19

    ok so i uninstalled the programs he had installed,Winamp and Caledos wallpaper changer,as well as the gigabyte programs, here are the results of the HD tune. The computer still crashed after the new driver update and everything being removed, here's another dm log zip as well.

    Attachment 49620Attachment 49621
      My System SpecsSystem Spec


  10. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       21 Nov 2015 #20

    Is any setting in your BIOS changed?
    If not, thus it is loaded for optimal settings, then there are a few options left.
    The PSU, motherboard and software.

    Please check in the BIOS the 3.3v, 5v and 12v values and let me know what they are.

    Please try booting in safe mode and see if the problem still persist.
    Safe mode would rule out software or the motherboard and PSU.

    Also not to forget, if you have anything connected to your pc, please disconnect it.
    Exception for monitor, mouse and keyboard.
    This should rule out any peripherals involved with it.
      My System SpecsSystem Spec


 
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