1.    03 Nov 2015 #1
    Join Date : Nov 2015
    Posts : 2
    Windows 10 Home 64 bit (10.0, Build 10240)

    Regular BSOD DPC_WATCHDOG_VIOLATION & KERNEL_SECURITY_CHECK_FAILURE


    Hi,
    I have had some issues with my computer for the best part of two years and it is approximately five years old
    now so it might all be down to age. Unfortunately I'm getting on a bit now as well and rudimentary things are
    becoming more difficult for me to fix so please treat me as a novice. :-)

    It started when my computer would lock up and when I rebooted it would take one to two hours to shutdown. A few
    times I needed use of it quite quickly so was left with no alternative but to switch off with the power button.

    Then, possibly 18 months or so ago the search indexing of my emails changed. I use Windows Live Mail and if I
    typed a word in the search box it would almost immediately return a list of emails containing that word. Now it
    only gives results where that word is in the subject or sender's name and I have to use the proper 'Find...'
    function from the drop down menu which is incredibly laborious in comparison. I tried a few online suggestions
    to fix this but to no avail.

    Then my computer really started slowing down in general and especially with web surfing. I fixed the speed issue
    (I think) by removing loads of TurboLister database files (eBay listing tool) which had clogged my disk space
    and then defragmenting the hdd. However, the web surfing speed issue still existed and it made me think I had a
    virus or two or there was a keylogger installed on my computer because every page would have to load in full,
    including all the infuriating adverts, before it would allow me to type anything on the page and it definitely
    did not used to be as bad as this. The cursor would seem to go off and do other things and sometimes come back
    into the text box, sometimes not. I would start typing, a few characters would appear, and then it would think
    about something for 10 or 20 seconds and then allow me to type some more - sometimes what I had typed in the
    interim was stored in the buffer and would eventually appear in the box, other times I would have to type it all
    again. I can click in a box and the cursor will appear and flash but it won't let me type for sometime. The
    scroll bar or any other functions generally will not operate until the page has completely loaded. As you can
    imagine it's quite infuriating. Anyway, I tried loads of different anti-virus programs as well as my resident
    McAfee (BT NetProtect Plus) but this problem still persisted.

    Then Windows 10 was on the horizon so I thought I would leave it until then and when I installed that hopefully
    things will have cleared up. Indeed a few issues did for a while and it's difficult to know what is what because
    there seem to be so many bugs/omissions in the operating system that I don't know whether there are issues with
    my computer or it. The email search indexing has never returned to the way it was and the text inputting/web
    loading speeds has reverted to being irritating at best, after a brief slightly improved period. However, over
    the last few weeks I have been getting he BSOD DPC_WATCHDOG_VIOLATION and KERNEL_SECURITY_CHECK_FAILURE error messages. My computer will regularly reboot over night and to start with I assumed it was doing Windows updates but I now think it was one or other of these errors.

    I don't know whether all these issues are related but they're all causes of concern for me.

    If someone could give me some advice I would be extremely grateful.

    Thank you very much,
    Cass
      My ComputerSystem Spec
  2.    04 Nov 2015 #2
    Join Date : Jun 2015
    Posts : 12,704
    Windows 10 Pro

    Hi CassHam,

    Welcome to the 10forums.

    I am not sure what this driver for is, but it needs updating
    MIRICS | TV Delivered
    Code:
    *** WARNING: Unable to verify timestamp for hcwD3bda64.sys
    *** ERROR: Module load completed but symbols could not be loaded for hcwD3bda64.sys
    3: kd> lmvm hcwD3bda64
    start             end                 module name
    fffff800`e2200000 fffff800`e221c680   hcwD3bda64 T (no symbols)           
        Loaded symbol image file: hcwD3bda64.sys
        Image path: hcwD3bda64.sys
        Image name: hcwD3bda64.sys
        Timestamp:        Tue Jun 29 15:26:05 2010 (4C29F46D)
        CheckSum:         0002BF5F
        ImageSize:        0001C680
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Old drivers:
    Code:
    cdrbsdrv		Mon Feb 20 11:15:35 2006 (43f996c7)		cdrbsdrv.SYS
    HECIx64		Thu Sep 17 21:54:16 2009 (4ab293e8)		HECIx64.sys
    iaStor		Tue Apr 26 20:06:18 2011 (4db7099a)		iaStor.sys
    SASKUTIL64		Tue Jul 12 23:00:01 2011 (4e1cb5d1)		SASKUTIL64.SYS
    SASDIFSV64		Fri Jul 22 01:03:00 2011 (4e28b024)		SASDIFSV64.SYS
    GEARAspiWDM		Thu May 03 21:56:17 2012 (4fa2e2e1)	GEARAspiWDM.sys
    mwac		Wed Jun 18 04:07:00 2014 (53a0f444)		mwac.sys
    Update link:
    Driver Reference Table - cdrbsdrv.SYS
    Driver Reference Table - HECIx64.SYS
    Driver Reference Table - iaStor.SYS
    Driver Reference Table - SASKUTIL64.SYS
    Driver Reference Table - SASDIFSV64.SYS
    Driver Reference Table - GEARAspiWDM.SYS
    Driver Reference Table - mwac.SYS
      My ComputersSystem Spec
  3.    05 Nov 2015 #3
    Join Date : Nov 2015
    Posts : 2
    Windows 10 Home 64 bit (10.0, Build 10240)
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Hi CassHam,

    Welcome to the 10forums.

    I am not sure what this driver for is, but it needs updating
    MIRICS | TV Delivered
    Code:
    *** WARNING: Unable to verify timestamp for hcwD3bda64.sys
    *** ERROR: Module load completed but symbols could not be loaded for hcwD3bda64.sys
    3: kd> lmvm hcwD3bda64
    start             end                 module name
    fffff800`e2200000 fffff800`e221c680   hcwD3bda64 T (no symbols)           
        Loaded symbol image file: hcwD3bda64.sys
        Image path: hcwD3bda64.sys
        Image name: hcwD3bda64.sys
        Timestamp:        Tue Jun 29 15:26:05 2010 (4C29F46D)
        CheckSum:         0002BF5F
        ImageSize:        0001C680
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Old drivers:
    Code:
    cdrbsdrv		Mon Feb 20 11:15:35 2006 (43f996c7)		cdrbsdrv.SYS
    HECIx64		Thu Sep 17 21:54:16 2009 (4ab293e8)		HECIx64.sys
    iaStor		Tue Apr 26 20:06:18 2011 (4db7099a)		iaStor.sys
    SASKUTIL64		Tue Jul 12 23:00:01 2011 (4e1cb5d1)		SASKUTIL64.SYS
    SASDIFSV64		Fri Jul 22 01:03:00 2011 (4e28b024)		SASDIFSV64.SYS
    GEARAspiWDM		Thu May 03 21:56:17 2012 (4fa2e2e1)	GEARAspiWDM.sys
    mwac		Wed Jun 18 04:07:00 2014 (53a0f444)		mwac.sys
    Update link:
    Driver Reference Table - cdrbsdrv.SYS
    Driver Reference Table - HECIx64.SYS
    Driver Reference Table - iaStor.SYS
    Driver Reference Table - SASKUTIL64.SYS
    Driver Reference Table - SASDIFSV64.SYS
    Driver Reference Table - GEARAspiWDM.SYS
    Driver Reference Table - mwac.SYS
    Many thanks for your help. However, I'm not having much success with this as I can't locate most of the drivers needed.

    The hcwD3bda64.sys driver I believe is for a WinTV system which I haven't used since I first got my pc but can't find an updated version on the website link.

    cdrbsdrv.SYS I think is for the Panasonic Camcorder software (HD Writer) which I understand has never been updated.

    SASKUTIL64.SYS & SASDIFSV64.SYS are part of Superantispyware and I have updated to the latest version which I thought it did automatically anyway.

    I think I have updated GEARAspiWDM.sys.

    mwac.sys was part of Malwarebytes which I had on a trial which had expired so I have uninstalled it.

    Using a driverupdate program which I have since uninstalled it told me that I had 20 old drivers which needed updating but wanted a payment to sort this which I was reluctant to do as last time I did something similar about 15 years ago I wrote off a pc. Anyway the drivers it mentioned were (excuse the formatting) :

    Category Outdated version Installed New driver Available
    Intel processor PCI Express Root Port - 0041 9.1.1.1022 28/10/2009 9.1.9.1004 09/07/2013
    Intel H57 Express Chipset LPC Interface Controller - 3B08 9.1.1.1022 28/10/2009 9.1.9.1005 25/07/2013
    HID-compliant mouse 10.0.10240.16384 21/06/2006 5.90.38 09/06/2015
    Intel 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C 9.1.1.1020 20/08/2009 9.1.9.1004 09/07/2013
    Intel 5 Series/3400 Series Chipset Family SMBus Controller - 3B30 1.0.0.2 04/06/2009 15.1.2.5 06/08/2015
    Intel processor DRAM Controller - 0040 9.1.1.1022 28/10/2009 9.1.9.1004 09/07/2013
    HID-compliant consumer control device 10.0.10240.16384 21/06/2006 5.90.38 09/06/2015
    Realtek PCIe GBE Family Controller 9.1.401.2015 01/04/2015 10.003.0723.2015 23/07/2015
    PCI Express Root Complex 10.0.10240.16390 21/06/2006 15.201.0.0000 10/08/2015
    Intel 5 Series/3400 Series Chipset Family PCI Express Root Port 3 - 3B46 9.1.1.1022 28/10/2009 9.1.9.1005 25/07/2013
    NVIDIA High Definition Audio 1.3.34.3 17/06/2015 1.3.34.4 21/09/2015
    HID Keyboard Device 10.0.10240.16384 21/06/2006 5.90.38 09/06/2015
    HID-compliant system controller 10.0.10240.16384 21/06/2006 5.90.38 09/06/2015
    NVIDIA Virtual Audio Device (Wave Extensible) (WDM) 1.2.25.0 05/09/2014 1.2.30 01/07/2015
    Intel 5 Series/3400 Series Chipset Family PCI Express Root Port 4 - 3B48 9.1.1.1022 28/10/2009 9.1.9.1005 25/07/2013
    HID-compliant vendor-defined device 10.0.10240.16384 21/06/2006 15.56.17.593 25/05/2015
    Intel 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34 9.1.1.1020 20/08/2009 9.1.9.1004 09/07/2013
    USB Mass Storage Device 10.0.10240.16384 21/06/2006 1.0.144.2002 22/09/2015
    WinTV DVB-T (Model 133xxx) 1.7.28350.0 16/12/2010 1.9.29116 26/04/2011
    Intel 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42 9.1.1.1022 28/10/2009 9.1.9.1005 25/07/2013

    Using HP assistant and checking their website there have been a couple of updates for my graphics card over the past five years but not much else - very poor.

    Intel's auto detect system only goes back to the 6 series whereas my chipset is the 5 series. Would I benefit from updating the processor drivers? If so, how do I find the latest versions?

    Many thanks again for your help.

    Btw I haven't had a BSOD error since I did the above changes. :-)

    PS which file was the information you pasted contained within so I can check whether my changes have in fact worked?
      My ComputerSystem Spec
  4.    05 Nov 2015 #4
    Join Date : Jun 2015
    Posts : 12,704
    Windows 10 Pro

    FYI, GEARAspiWDM.sys is a driver from Gear also used by iTunes +
    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver from such programs, please remove them as it may cause trouble.


    The information is from the dumps which are created when a BSOD occurs.
    The only way to find out if the changes have worked is to try reproducing the crash.
      My ComputersSystem Spec

 


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